There is a hazard, however, that implementation of these potentially helpful best practices can be expensive and unfocused if they are treated as merely technical guidance. To be most effectual, best practices should be applied inside the business circumstance, focusing on where their use would provide the most advantage to the organization. Top management, business administration, auditors, conformity officers and it managers should work together to make sure it best practices lead to gainful and well-controlled it delivery (Aligning CobiT® 4.1, ITIL® V3 and ISO/IEC 27002 for Business Benefit, 2008).
References
Aligning CobiT® 4.1, ITIL® V3 and ISO/IEC 27002 for Business Benefit. (2008). Retrieved
from http://www.isaca.org/Knowledge-Center/Research/Documents/Aligning-
COBIT,ITILV3,ISO27002-Bus-Benefit-12Nov08-Research.pdf
ISO/IEC 27002:2005 Information technology -- Security techniques -- Code of practice for information security management. (n.d.). Retrieved from http://www.iso27001security.com/html/27002.html#Introduction
ITIL & Security Management. (2001). Retreived from http://itil-service-management-
shop.com/security.htm
Service Management -- ITIL. (n.d.). Retrieved from http://www.best-management-
practice.com/Knowledge-Centre/Best-Practice-Guidance/ITIL/
Part 2
ITIL - the Information Technology Infrastructure Library - is a set of best practices and guidelines that characterize an incorporated, process-based approach...
ITIL can be applied across almost every type of it environment (Weil, 2010). Developed in the late 1980s, the Information Technologies Infrastructure Library (ITIL) has become in effect global standard for information technology systems management. Having started life as a guide for the UK government, the fundamental structure has established itself useful for organizations in all sectors and it has been implemented by numerous companies as the foundation for consulting, education and software tool support. Today, ITIL is known and used around the world (What is ITIL, n.d.).
ITIL was developed in reaction to an acknowledgment that organizations are more and more dependent on it to attain their corporate goals. This mounting dependence has resulted in a growing need for quality it services meeting business goals and fulfilling customer necessities and expectations. Over time, the importance has shifted from developing it applications to managing it services. It applications only contribute to accomplishing corporate goals if the system is accessible to users, and in the case of faults or essential modifications, it is sustained by maintenance and operations processes (What is ITIL, n.d.).
Over the course of the it product cycle, the operations stage accounts for close to eighty percent of the total time and cost, with the remnants being invested in developing or buying the product. Therefore, effectual and efficient it services management processes are vital to the achievement of it departments. This is pertinent
