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Health Care Needs and Interaction with Health Care System
Introduction
Aboriginal persons from the rural and secluded expanses of South Australia together with the Northern Territory are usually forced to travel to hospitals situated in the city in order to gain access to inpatient and outpatient healthcare services in addition to receiving expert care, examinations and investigations that are inaccessible in their individual geographic locations. In addition, their journeys and experiences may be challenging owing to lack of financial support as well as language barrier with English not being their first language (Kelly et al., 2015). Extensive comprehension of the Aboriginal patient experience is a significant element of enhancing the delivery of health care services and welfare for the Aboriginal people. The purpose of this project is to analyze and delineate the experiences of an Aboriginal individual together with their journey as a patient in receiving health care.
Describe the rationale for understanding the Aboriginal patient journey in view of Aboriginal Health
There is a great rationale for comprehending the Aboriginal patient journey taking into consideration Aboriginal Health. This is for the reason that several Aboriginal individuals, particularly those residing in far-flung and distant regions, are necessitated to travel massive distances to hospitals for medical assistance, more often than not with severe medical conditions. Notably, language problems, inefficient collaboration between agencies, cultural confusions, emotional and physical strain, travel and financial issues, all cause this to be a prospectively sensitively strenuous, unsafe and inefficacious practice with consequences for not only the patient but also the health system. Therefore, it is important to understand the patient journey of Aboriginal persons for the reason that the effect of social determinants of health can be restricted through efficacious primary health care. Furthermore, through such comprehension it becomes possible to provide necessary services including health prevention, instantaneous response to severe sicknesses, and health safety through patient screening, initial intervention and treatment. This makes it possible to guarantee optimum health and welfare for the whole population (Folio, 2017).
Describe the findings from Patient Journey Mapping activity from the social and diagnostic yarn
Dimension of health
Social & emotional wellbeing
The patient is a 72 year old Aboriginal female living alone. However, she has a daughter that resides nearby. The patient has two sister, but one passed...
General practitioner offered health check and health screen to patient when deemed necessary.
Patient health disease: hypertension, type 2 diabetes, arthritis.
Factors impacting on experience
Type of health service
hypertension, type 2 diabetes, arthritis
Location
Getting to health service
The patient has recently been to hospital on February this year. She felt sick and presented signs of short of breath fever and diarrhea.
Impact of illness or injury
General practitioner advised the patient go to the hospital for future treatment. The patient had been to the hospital with family but due to unknown reasons they sent her back on same day. However, the following day, the patient was taken to hospital with ambulance and stayed in hospital for 5 days
Language & communication
Patient experiences difficulty in language an communication
Financial resources
The patient has good family support and no finance barriers to the doctor or hospital
Cultural safety
The patient experience in the hospital was not impacted by the culture factor. The treatment received by the patient did not seem or feel to be any different in comparison to the other Aussie patients. Furthermore, when the patient was discharged from hospital, the nurse offered social workers together with physiotherapist in order to aid with the recovery. In general, the patient felt respected and well taken care of in the hospital.
Other factors
Patient lack of awareness about her health and may need education support during the interview. Patient suggest as an aboriginal people admitted to hospital, they wish hospital can offer some special service for them such as language and culture support.
Positive factors
The patient had both an interesting and good experience in the hospital. For instance, the nurse delivering care to her made…
References
Australian Institute of Health and Welfare. (2016). Australia’s Health. Australian Government.
Folio. (2017). Exploring the social determinants of health. Western Nurse.
Kelly, J., Dwyer, J., Pekarsky, B., Mackean, T., Willis, E., Battersby, M., & Glover, J. (2015). Managing two worlds together. StageS: Improving Aboriginal Patient Journeys-Workbook (Version 1). Melbourne: The Lowitja Institute.
McInman, A. D. (2000). What Aboriginal people think about their access to health care. Report submitted to the Centre for Health Outcomes and Innovations Research, University of Western Sydney, Campbelltown Campus. Sydney: McInman Research Centre.
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