, Kimsey-House, K., Kimsey-House, et al., 2007). This element of measurement requires coordination between the concrete expectations of both parties in the relationship. Moreover, measuring accountability also requires a conceptualization of a schedule or series of steps through which the beneficial results of counseling are expected to be achieved. This element provides the basis of a strategic plan. Finally, measuring accountability is also a matter of establishing a mutual agreement between client and counsellor or coach with respect to how, when, and in what specific manner the client will provide an accounting of progress and/or steps taken to achieve progress. Ultimately, measuring accountability allows the client and counsellor to agree on whether or not the current direction of counseling is achieving its intended goals or whether a change in counseling strategy is required...

That is because it is accountability that enables the client and counsellor to define the goals of counseling, to establish a strategic plan to achieve those goals, to establish a plan to achieve the benefits of counseling through methods and mechanisms for achieving them, and to assess the long-term effectiveness of that strategy.
References

Whitworth, L., Kimsey-House, K., Kimsey-House, H., and Sandahl, P. (2007). Co-Active

Coaching: New Skills for Coaching People Toward Success in Work and Life

(2nd ed.). Boston, MA: Davies-Black.