¶ … Real World company (Experian) on the Internet. It has 4 (APA) sources. About Experian

Experian is a global organization that provides financial reporting services to its subscribers. The organization helps its users in making informed decisions in the field of marketing, advertising, decision-making and consumer related services (such as CRM). Further, Experian also provides outsourcing services to businesses. (Experian Web Site, 2003)

Experian is the biggest consumer and business information provider in the world. The wide network of consumers and businesses subscribed with the organization compliments the status of the company within the industry. The company has maintained a consistent focus on integration with its consumers/businesses. This is significant reason for the magnitude of operations of the organization. (Experian Web Site, 2003)

Experian and the Internet

One of the plots of the high-scale integration of the company includes provision of online services to the consumers/businesses subscribed to the organization. The company has setup a list of services for its (personal and corporate) consumers on the Internet. These services range from receiving credit reports online to providing businesses with consumer-related information. (Experian Web Site, 2003; Saunders, 2002)

The Internet has brought an increase in the communication between the organization and its consumers. However, with the satisfaction of increased availability to financial reporting services due to the organizational integration with the Internet, many other issues arise which may have an adverse affect on the organization.

Advantages of the Internet at Experian

In order to keep synchronized with the extent of globalization, organizations are encouraged to globalize their offerings to consumers. Globalization of services implies that consumers of organizations should have businesses more accessible. This is exactly one the advantage Experian receives while using the Internet for providing services to consumers from various destinations from...

Consumers do not have to conform to the official operating hours of the organization and can avail service at their own avail. This is another consumer-oriented advantage Experian receives from the Internet.
The internet allows organizations to reduce the operating costs using the Internet, as much of the system is automated and many people may be replaced by a single process. Automation of routines also reduces the chances of errors. This further reduces the (hidden) cost Experian incurs due to errors (including lost time and cost of disturbance of routine work).

All of the aforementioned advantages that Experian receives from the Internet compliment the efforts of the organization to increase the quality of services to consumers. Such advantages further translate into higher consumer satisfaction levels and end up increasing the consumer loyalty. This is most advantageous for sustainability of Experian in the industry.

Disadvantages of the Internet at Experian

Using the Internet as a medium for providing services exposes Experian to the threats presented by the infrastructure. The infrastructure exposes the data resource at Experian to various forms of threats, notably identity theft. This kind of theft can be carried out by an unauthorized user, either from within or outside Experian. Once an individual gains access to a valid login and password combination, the information may be used to access unauthorized information on other consumer's credit reports. This is the most evident disadvantage Experian has upon providing services over the Internet. (O'Harrow, Chandrasekaran, 1997)

Issue: Internet Security

The Internet is an infrastructure that makes businesses and consumers vulnerable to the threats waiting in the infrastructure. Technological developments in software and hardware have made the Internet much more secure a medium for communicating with…