Sign Up Now
Get instant access to over 1 million+ study documents
OR
Already registered? click here to login
By creating your account, you agree to our terms of service, privacy policy and student honor code.
Place less importance on quality of service as a constraint, most marketplace decisions are outside this issue.
Arrangement -- is this long-term or short-term? Why? Outsourcing is a relationship, not just a contract.
Follow up -- What mutual measurements will be made to ensure a win-win scenario? What visions for the future (especially in it) are strategically aligned for both organizations? (Khosrow-Pour, 2006, 131).
5. Describe remedies for poor performance that might be included in an outsourcing arrangement. Sometimes, performance is neglected when outsourcing and used as an excuse rather than a business opportunity. Upfront standards of expectations and measurement of those expectations is essential within any outsourcing relationship -- this is done by establishing clear, concise, and measurable performance standards and metrics. Performance standards should be equal to or better than what is being provided prior to outsourcing. Contractual arrangements and regular benchmarks to measure this performance are essential, with a written guideline of the penalties for non-performance or lack of established performance goals. The most typical remedies for poor outsourcing performance...
This might be reflected in warranties under specific guidelines and obligations within the initial contract. For instance:
The supplier has sufficient resource capacity to provide a contracted service, but fails to do so.
Supplier representatives will be suitably skilled and qualified, but one finds this is not true.
The services will be carried out using reasonable skill and care, but we find shoddy workmanship.
Services will be provided in compliance with laws, statues and regulations, but we find the supplier breaks laws.
Each of these could result in a breach of contract and/or failure to perform duties. This underlines the importance of clear performance metrics so that if the desired results are not received, there are procedures in place within the contracts to review, revise, or terminate the relationship (White and James, 1996, 92).
Sources:
Khosrow-Pour, M. (2006). Emerging Trends and Challenges in Information Technology
Management. London: Idea Group Publishing.
White, R.. And James, B. (1992). The Outsourcing Manual. Hampshire, GB: Gower
Publishing, Ltd.
Sources:
Khosrow-Pour, M. (2006). Emerging Trends and Challenges in Information Technology
Management. London: Idea Group Publishing.
White, R.. And James, B. (1992). The Outsourcing Manual. Hampshire, GB: Gower
Publishing, Ltd.
Although intranet pages may provide links to the Internet, an intranet is not a site accessed by the general public" (Housel and Hom, 1999). Aside from the intranet, the company also uses a wide array of anti-virus programs, firewalls and virtual private networks. The scope of these software applications is that of screening the information which flows between all the organizational computers (Answers, 2011). At the level of the organization,
This means that you must continually monitor and communicate about possible changes, pertaining to the overall scope of the threat. Once this occurs, is when an entity will have an effective security procedure that will adapt to the various changes that are taking place. This is significant, because this information can be used to corroborate the overall nature of security threats that could be faced by the SME. Where, this
Business Ethics and Its Importance How is the notion of business ethics important for management, work and organisations? Business ethics is a form of professional ethics guiding the moral conducts of business organizations. Business ethics applies to all aspects of business process relevant to the conducts of employee and the entire organization. In a contemporary business environment, a corporate organization is being viewed as a responsible corporate citizen. Building a strong ethical
Business Intelligence Unlike its Military counterpart, Business Intelligence is not an oxymoron. There are many examples of successful implementations of Business Intelligence despite the challenges. This paper explores the purposes for and the complexities of data processing systems that are designed to provide tools for top managers in their task of wading through swamps of unrelated information as they hone in on supports for taking critical business decisions. A possible confusion of
Business Transformation Strategy GE Capital Woodchester is a leading provider of motor car, equipment, and personal finance in the country of Ireland. They offer the most flexible packages for diverse financial needs and as such, have earned the position of leading the personal and capitol acquisition financial services. GE Capital Woodchester also provides specialized financing and services and they focus on niches including equipment and car leasing, hire purchase and loans
Business Reasons for Supply Chain Business Reasons for the Supply Chain Management There are many factors or reasons why companies choose to invest in and grow their supply chains over time. The intent of this paper will be to analyze the most common reasons why supply chain management is such a critical part of any business strategy today. Managing supply chains effectively can mean the difference between launching a new product on