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Uncovering Jeff Bezos Leadership Style
Transformational Leader
Jeff Bezos is a charismatic and powerful CEO who has a committed relationship with his followers. A transformational leader has the ability to transform others by using his words. Transformational leaders are able to create big shifts in their followers thinking and this results in big shifts in their behaviors, which motivates the followers to achieve extraordinary results. This is quite true for Jeff Bezos by the fact that he has managed to motivate his employees and this has resulted in the success of Amazon from an online bookseller to what it is today. Jeff was able to link the company's long-term goal to the values that employees have and this arouses their interest and commitment for acting on the vision (Hambrick & Crossland, 2017). Amazon has grown tremendously under the leadership of Bezos because he was able to envision, innovate, and inspire the employees even when investors and competitors did not believe in his vision and how it could bring positive financial results.
According to (Hambrick & Crossland, 2017) transformational leaders produce extraordinary results and they are able to deliver follower creativity. Transformational leadership gives employees more room to be creative, find new solutions, and look into the future. With this kind of leadership, Amazon has been able to remain at the top of e-commerce business in ensuring that customers get value for money and deliveries are done almost same day. Bezos...
Focusing solely on the needs of the customers has allowed Amazon to remain competitive and beat its rivals in the e-commerce business. Learning earlier on that customers hate defects, delays, and out of stock products Bezos worked hard to ensure that Amazon avoids making these mistakes and this has worked out so well for the company.
The Health of Amazon
The shares of Amazon have been performing well on the stock market and this indicates the confidence that investors have regarding the company. It is believed that Amazon will continue growing especially considering that a lot of customers now prefer to place orders online and have the items delivered to their doorsteps. This move shows that Amazon will continue to rise in the future and there are great expectations that the company will control nearly half of the e-commerce market in the United States by the end of 2018. Having focused on the customer and understanding the needs of the customer could be the leading reason that the company will manage to control 50 percent of the e-commerce market (Raymond, July 13, 2018). Bezos understood from an early time that his employees should also know and understand the value that they have on the customer. Focusing on creating big shifts in the employees allowed the company to be innovative and creative in the way it operates. This has played a vital role in the success of Amazon. Customer satisfaction levels of…
Reference
Dong, Y., Bartol, K. M., Zhang, Z. X., & Li, C. (2017). Enhancing employee creativity via individual skill development and team knowledge sharing: Influences of dual?focused transformational leadership. Journal of Organizational Behavior, 38(3), 439-458.
Hambrick, D. C., & Crossland, C. (2017). A Strategy for Behavioral Strategy: Appraisal of Small, Midsize, and Large Tent Conceptions of This Embryonic Community.
Raymond, A. K. (July 13, 2018). Amazon’s Share of U.S. E-Commerce Market Approaches 50 Percent. Daily Intelligencer. Retrieved from http://nymag.com/daily/intelligencer/2018/07/amazon-share-of-u-s-e-commerce-market-approaches-50-percent.html
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