Behaviors by Alex Are Having

¶ … behaviors by Alex are having the greatest impact on the 360-Degree data provided by her coworkers?

According to the data compiled by Sam Glass in his 360-degree performance review of Alex Sander's progress as a manager, the product manager of Landon Care Products' Toiletries Division is prone to narcissistic tendencies and an inability to control her temper. Many of Alex's coworkers voiced their displeasure in the Areas Needing Further Development section of the 360-degree performance review, citing their manager's aloofness and anger as counter to the motivational goals associated with a management position of such prominence. As Person G. submitted in their appraisal of Alex's performance as a manager, "if Alex does not tear you apart, that's as much praise as you're going to get," and it is precisely this inability to balance motivation with meanness that is affecting her relationship with those under her charge. Person H. confirms this negative assessment, stating simply that "Alex exudes an air of being better than everyone else. Very off-putting." Until Alex can reign in her own dissatisfaction with the performance of her coworkers, treating them with dignity and respect even when mistakes are made, she will continue to breed an environment of diminished morale and unhappiness within Landon Care Products' Toiletries Division.

2.) What does the 360-degree data tell us about Alex's likely career success?

Although Alex is generally regarded by her coworkers as an extremely competent manager who expects the most from everyone she works with, many of her coworkers observed in the 360-degree performance review that although they lacked Alex's 24-hour engine, this did not mean they lacked professional determination. As Person E. stated in the Greatest Strengths section of the performance review, "Alex works tirelessly. The flip side is that Alex expects others to work that same way, though. I can't keep up with Alex, but that does not mean I lack commitment and dedication." Unless Alex is capable of demonstrating a genuine sense of empathy for her employees limitations, recognizing that many people have family lives and simply cannot work around the clock like she can, her ability to move seamlessly into higher echelons of Landon Care Products, Inc. will be limited by the resentment directed towards her by overtaxed and under appreciate employees. When Person E. also stated in the Areas Needing Further Development section of the 360-degree performance review that Alex "expects team members to work extremely long hours and be willing to give up holidays or even planned vacation time," the detrimental effects on moral that Alex's utter disregard for the personal lives of her professional peers is made abundantly clear.

Nonetheless, despite Alex's impersonal and intimidating style of management, she has proven to be an effective motivator throughout all aspects of her role in the company, successfully spearheading the rebranding campaigns of two major skin care products while earning promotions along the way. In the 9:00PM section of the case study timeline, the reader is privy to a conversation between Alex's boss Sam Glass and his senior counterpart in the company, and their glowing appraisal of her managerial presence bodes well for her potential for future career success at Landon Care Products, Inc. When Sam Glass says "Alex makes waves, but that's the price you pay for having such a star," he is showing that executive management prioritizes performance and productivity over the personal feelings of low-level workers. By dismissing the concerns voiced by many of Alex's coworkers simply the waves made by star management material, Sam Glass shows that to achieve success in the highly competitive realm of corporate management, a certain level of ruthlessness is considered to be an essential trait.

3.) if you were Sam Glass, would you invest more time in helping Sander progress at Landon? Why or why not?