AJAX Mineral
Since the Pacific Rim companies started to mine and supply the same minerals, Ajax Minerals started to become concerned about the future of the company. Even though the workers did not think that there were any emerging issues, the management could view that they had to take immediate steps. The first major resistance that Ajax Minerals had to face with respect to the changes in their policies and strategies was that the workers were not ready to accept any changes. The main reason behind this was that the labor union always believed that the management wanted to harm them. The relations between the labor union and the management were such that the workers were always suspicious that any changes in the company would mean that there would be cut offs in their salary. The second resistance that the management had to face was that they were of the view that if the management brings out a reference to the problems on the horizon, then the labor union will consider that reference a ploy against them (Businessweek.com, 2014).
The management made sure that they tackle the situation in a way that changes are run in an effective manner and that the workers are also taken into confidence. The management called out a meeting with the workers and claimed that solutions will only be sought after considering the point-of-view of every employee. In order to gain the confidence of the employees, the company decided to adopt an open-book approach, which meant that the workers were given access to the entire data pertaining to the accounts of the company. Later on, this exercise became the norm of Ajax Minerals, since the supervisors, employees and managers started to share the data amongst themselves in order to bring about improvised strategies (Blawett, 2011).
Perrier
In the year 1990, a trace of benzene was found in one of the bottles that were manufactured by Perrier. It will not be wrong to say that it was the turning point in the history of the company. The annual sales of the company came down crashing after that incident and the profit declined exponentially. This is when Nestle, the world's largest food manufacturing company, decided to take over the company. Nestle aimed at improving the financial conditions of the company, however they had to face a great deal of resistance by the workers. Since Perrier's financial situation was quite miserable and it had to be taken over by another company, the workers were quite skeptical about their own future at the company. They were afraid that they might have to lose their job because of this entire situation. The other resistance faced by the company was the poor relations between the management and the workers. The labor union, CGT, was active throughout to ensure that the workers do not have to face any kind of injustice at the hands of the new management. This is what was considered the biggest source of resistance by Nestle. The incident in which the bottles of one of the competitors of Perrier were found in Perrier's cafeteria is what led to management going ballistic on the workers. It is important to note here that the company did not do much in order to solve these issues with the workers. Even though the performance of the organization was depressingly low, the management did not make an attempt to involve the workers towards devising strategies that would help the company improve its performance. There was always a blame game happening within the company. The workers held the management responsible for the decline in the performance and the issues that they had to face at work and on the other hand, the management believed that it was the labor union that was hindering the improvement in the financial performance of the company (Barton, 1991).
Comparison and Contrast
The two companies and their performance can be compared and contrast because both the companies fall in the same industry and both the companies had to face some issues with respect to the performance of the organization.
As it has been stated above, Ajax Minerals could see problems emerging for them because there were some other companies in the region that had started to give them some tough competition. On the other hand, Perrier was a successfully running company until traces of benzene were found in their mineral water in the 1990, after which their sales declined significantly. The latter company was then taken over...
Johnson and Johnson issued a public relations response immediately naming their number one priority: to aggressively protect any consumer from the potential hazards that may be present in any of their family of products. Symptoms of the Problem -- Quickly, the crisis reached epic nationwide coverage. The panic that ensued, somewhat as the result of the twenty-four hour media coverage, fueled this panic into a frenzy. One hospital in Chicago,
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