Best of all, any initiative in these areas, priced fairly for the island natives, delivers significant social value, or economic good for the nation and abodes by Mr. Morale's belief that in the long run, economics drives everything needs to be added to that by doing these core processes well, his company is doing good. The social conscience of Mr. Morales is also clear, and the ability to take the company's respected process-centric approach to problem-solving and apply it to the needs of Kava while at the same time earning a profit is a win/win for both the company and the nation. The concentration on healthcare especially and the development of a pediatrics clinic, potentially even underwritten by the local government for the citizens would also be significant in its contribution and revenue potential. What Alex and Nik need to do is find broken processes in key areas and set about to find strategies that their company can excel in while delivering excellent service. This is the basis of Business Process Re-engineering. Business Process Re-engineering is described Michael Hammer in his many books on this topic including the Agenda (2003) illustrate through examples, financial analysis, and intensive analysis of how companies can improve their financial performance through examining their many processes and re-defining them for greater competitive performance. The bottom line is that Nik and Alex need to find the vision that will propel the company into the greatest social contribution, and in fulfilling that goal, gain profitability and a permanent place in the economy of Kava.

References

Alstyne, Marshall van, Erik Brynjolfsson, and Stuart Madnick (1997). "The Matrix of Change: A Tool for Business Process Reengineering." MIT Sloan School Working Papers available on the Internet, accessed on February 5, 2007:

http://ccs.mit.edu/papers/CCSWP189/ccswp189.html

Alstyne, Marshall van, Erik Brynjolfsson, and Stuart Madnick (1995). "Why Not One Big Database? Principles for Data Ownership." Decision...

The Agenda: What Every Business Must Do to Dominate the Decade. Accessed from Michael Hammer and Company website on February 5, 2007:
http://www.hammerandco.com/publications-agenda-ch4.asp

Paul, R. And Elder, L. (2001) - Critical Thinking-Tools for Taking Charge of Your

Learning and Your Life. Upper Saddle River, NJ: Prentice Hall.

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