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In a more professional setting, emotional intelligence could be stimulated through specific training programs, focused on the following:
The understanding of emotional intelligence at a deeper level
The cores of emotional intelligence, namely the development of abilities to identify, leverage, understand and manage emotions
The generation of an ability to connect emotions and messages received and to integrate them in the context of human interactions
The ability to leverage emotions, coupled with the development of skills to be used from emotional intelligence
The development of an emotional intelligence vocabulary
The development of the ability to understand and meet the emotional needs of others, or The ability to manage one's emotions in an efficient manner (American Management Association).
The implementation of such a plan to foster and develop emotional intelligence would have multifold benefits for both the employees as well as the employers. In other words,...
the measurements conducted at the end of the training programs, and after the lessons learnt are implemented, could materialize in several of the following positive outcomes:
The employees would gain an increased sense of trust and would as such feel more confident
The good feelings about the self and the gratefulness felt towards the employer would materialize in higher levels of loyalty, as well as motivation
Higher levels of motivation would translate into sustained performances and increased efforts to help the employer attain its objectives
Higher levels of loyalty would materialize in lower employee turnover rates, to as such create cost efficiencies.
References:
Developing your emotional intelligence, American Management Association, http://www.amanet.org/training/seminars/Developing-Your-Emotional-Intelligence.aspx last accessed on November 9, 2011
What is EQ? Institute for Health and Human Potential, http://www.ihhp.com/what_is_eq.htm last accessed on November 9, 2011
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