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¶ … enterprise, balancing quality management initiatives and programs relative to business excellence frameworks is both a paradox and potential opportunity to better unify these two potentially conflicting strategic priorities. The levels of success enterprises have in balancing Total Quality Management (TQM) initiatives on the one hand and business excellence frameworks on the other is illustrated in the Philips BEST (Business Excellence through Speed and Teamwork) initiative (de Kort, 2004, pg. 377). Philips was able to successfully define the intersection of quality management with their TQM and Six Sigma initiatives while pursuing management of quality through their BEST framework (Adebanjo, 2001, pg. 39). How Philips was able to accomplish this and still innovate, compete and grow their customer base has valuable lessons for other companies as well. The intent of this analysis is to assess the Philips BEST model with specific reference to the importance of teamwork,...
These factors contributed to the success of the BEST model, also enabling the unique approach Philips took in integrating TQM techniques into their organization. The second objective of this analysis is to evaluate the Philips BEST Model relative to Adebanjo's proposition that "business excellence and quality can and need to complement each other to provide organizations with the operational and business success they aspire to and which is necessary for survival in today's market" (Adebanjo, 2001, 37). The third objective of this analysis is to evaluate how the Philips BEST tools and competencies can be applied to the pursuit of business excellence in an enterprise software company.
Assessing the Effectiveness of the Philips BEST Model
Philips Electronics is in a series of high technology businesses, each based on products and services with very rapid product development lifecycles…
Supply Chain Management Hypothesis defined Concepts of SCM and the evolution to its present day form Critical factors that affect SCM Trust Information sharing and Knowledge management Culture and Belief -- impact on SCM Global environment and Supply Chain management "Social" and "soft" parameter required for SCM Uncertainties This chapter aims to give an outline and scope of the study that will be undertaken in this work. The study lays out the issues faced by manufacturing organizations when it comes
Role-based ERP systems are critical for the siloed, highly inefficient architectures of legacy ERP systems to be made more relevant, contribute greater financial performance, and lead to higher levels of overall customer satisfaction. c. Purpose of the study The purpose the study is evaluate how enterprises who adopt role-based ERP system implementations are able to attain higher levels of financial and operations-based performance vs. those that rely on silo-based, more functionally
1.3. Summary of argument, Hypothesis The role of leadership styles and their applicability to the success or failure of mergers, acquisitions and alliances is the focus of this research. Any leadership study, to be relevant, must also focus on the needs of those served by the organizations studies. That is why in the proposed Change Management Equilibrium Model have customer-driven processes at their center or core. The focus of the research
76). As automation increasingly assumes the more mundane and routine aspects of work of all types, Drucker was visionary in his assessment of how decisions would be made in the years to come. "In the future," said Drucker, "it was possible that all employment would be managerial in nature, and we would then have progressed from a society of labor to a society of management" (Witzel, p. 76). The
Information Systems for Healthcare Management Of the many enterprises that rely on information systems to attain their objectives, healthcare management is the most challenging and costly. The combination of highly complex application, systems and platform trade-offs, along with the need for continual government compliance makes information systems in healthcare one of the most difficult areas to attain best practices in of any IT area (Le Rouge, De Leo, 2010). The intent
The reality is however that legacy systems pose the greatest potential risk to any enterprise, as these platforms are anachronistic in terms of security support, lack many common safeguards, and don't have the necessary Application Programmer Interfaces (APIs) to scale globally as a secured platform (Gupta, Roth, 2007). Legacy systems were designed in an era where single authentication for an entire enterprise system was sufficient enough, and the concept