The concept of becoming a demand-driven organization through the use of ERP systems has been well-proven, has the ability to get greater levels of financial performance through more process efficiency as well. The near-term benefits are greater levels of process and in many cases, system integration that allow organizations to perform more efficiently. In addition, ERP systems can greatly reduce the number of errors an organization makes in its supply chain, order management, manufacturing, and fulfillment processes as well. Future potential benefits include the ability to anticipate and respond to demand more efficiently (Burrows 2007). Internet Communications Improvements and ERP Effectiveness

The immediate impact of the Internet on ERP effectiveness beings with more real-time integration to suppliers, and therefore better visibility and forecasting during the production scheduling and fulfillment processes. Second, the Internet and its capacity for real-time communications also provides a more direct link and potential for understanding customers' demands clearly and with greater speed as well. All this translates into having an ERP system that becomes truly demand-driven (Burrows, 2007) and therefore has the ability to be more responsive over time to the needs of customers' that are relying on their orders to be filled. Third,...

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Elaine Youngberg, David Olsen, Karina Hauser. 2009. Determinants of professionally autonomous end user…