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This three-phased approach can prevent many usual emergency situations, reduce the impact of actual disasters and speed return to normal.
Leadership
2) Disasters such as Hurricane Katrina reinforced miscommunication that occurs when a dedicated incident management system based on the Incident Command System (ICS), is not used throughout the event. Barko (2005) states that National Incident Management Systems (NIMS) recognize that a well-planned and effective emergency response is not completely dependent on the cause, such as natural disasters vs. terrorism, but rather on all-hazards principles of span of control and operational designation of leadership for operations, planning, logistics and finance. A concise, mutual understanding of operational leadership and responsibilities permits integration of different assets to combine in a seamless response package that can save lives, protect property and mitigate additional damage. Implementation steps of a NIMS consist of: Incorporate NIMS into existing training programs and exercises; Ensure that federal preparedness funding supports state, local and tribal NIMS implementation; Incorporate NIMS into emergency operations plans; Promote intrastate mutual aid agreements; Coordinate and provide NIMS technical assistance to local entities; and Institutionalize the use of ICS.
PREPARATION
3) Finally Holtz (2005) stresses that normally organizations are not prepared for a crisis. Even if a company believes...
The media landscape has changed so dramatically in the past 12 to 18 months that any crisis plans assembled earlier than that are woefully out of date. Guidelines for responding to a crisis
The following guidelines are suggested:
1) Respond quickly. An hour ago is too late. Be accurate and professional and do not respond to rumors nor present any information that cannot be confirmed. 2) Note any mistakes made.3) Tailor r messages so they address the affected or angry constituencies. 4) Acknowledge concerns of other important audiences, even if they are on "the other side" of the issue; 5) Make no public confrontations and 6) Emphasize existing relationships with strategic partners and other allies.
The worst thing that can be done is to not have a plan in place when a disaster takes place. Preventative planning can go a long way in preventing miscommunication, personal harm and destruction of resources.
References
Bourne, M. (2005) "Need for NIMS." Fire Chief 49.12
Byrnes, J.P. (1998) Nature and Development of Decision Making: A Self-Regulation Model. Contributors: Mahwah, NJ: Lawrence Erlbaum Associates..
D'Amico, V. (2006) Streamlining the phases of disaster recovery. Accounting Today 20.9: 26.
Holtz, S. (2005) Prepare for disaster: author and communication expert Shel Holtz says if you don't have a crisis plan, get one. If you do, update it. American Executive 3.912-16
Finance and Budgeting Mission and Goals of the Organization The Federal Emergency Management Agency (FEMA) is an agency within the Department of Homeland Security. FEMA's stated mission also encompasses its goals. The mission statement is "to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to protect against, respond to, recover from and mitigate all hazards" ("About the Agency,"
organization is derived from the preparedness cycle developed by the National Incident Management System (NIMS) and utilized by the Federal Emergency Management Association (FEMA) of the U.S. Department of Homeland Security and other disaster response / emergency preparedness organizations. A primary advantage of using this proven model is that it provides a consistently implemented and commonly understood approach to disaster preparedness. The preparedness cycle is a continuously renewing series
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Norfolk Virginia is a medium sized city, and like many other local communities, has had to adapt to the new reality that the events of September 11, 2001 have forced the nation to accept. In the wake of the attacks a federal Commission was charged with exploring the causes, events, and lessons to be learned from the tragedy. This commission recommended a dual path approach to keeping the nation safe:
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