¶ … IT solutions that meet business objectives Haircuts Case Study

Proposed technology solution

In this case a supply chain management solution is imperative. Among the companies that provide IT solutions for improving supply chain management is Logility, a company that provides supply chain solutions for small companies like Haircuts. These solutions are intended to help maximize supply chain visibility and to improve its efficiency. The hardware required by this solution is represented by two computers: one at the Haircuts salon that employees can use, and a personal computer for the manager. The required software is offered by Logility, the services provider. Communication will take place orally or on the phone, in written form, and electronically through emails.

Generic Strategy: Business development by increasing number of customers and employees.

Strategic business area: Operations management.

Process to be improved: Supply chain management.

Project management:

Schedule:

Haircuts manager meets with Logility representatives to discuss the business needs and for them to assess the requirements their products should meet. Logility proposes supply chain management solutions appropriate for Haircuts. These refer to demand optimization, inventory optimization, and supply optimization.

Haircuts manager analyzes Logility's solutions in order to determine whether their price is within Haircuts range.

Haircuts manager agrees the appropriate solution with Logility and purchases the software.

Logility specialists install the software on Haircuts premises and train the manager and staff on using them.

Haircuts starts using the software and the manager analyzes the benefits.

Resource management:

Human resources: Haircuts does not require additional...

This requires that the manager will appoint one of the employees to enter data into the software, or will assign this activity for each employee to report their own data.
Financial resources: Haircuts manager must determine whether this investments level in software solutions can be supported by the business's profits.

Deliverables:

Demand optimization: improve demand forecast accuracy, reduce inventory costs, increase gross margins, identify risks and opportunities, reduce costs.

Inventory optimization: reduced inventory, increased inventory turns, reduced inventory costs, improved customer service performance (Logility, 2014).

Supply optimization: increased market demand satisfaction, reduced costs, increase transportation efficiency.

System Development Life Cycle:

Evaluation: this software system is evaluated by interviewing Logility specialists and making adjustments for the Haircuts business if necessary.

Requirements: in case the Haircuts manager has identified deficiencies to the software, Logility specialists improve them.

System design: company specialists develop a software system intended to address Haircuts' needs (Search Software Quality, 2014).

System development: the agreed system is developed and installed. Users are trained by company specialists.

System implementation: the software company's specialists install the software to computers assigned by Haircuts manager.

Evaluation: maintenance is performed by Logility specialists in accordance with software requirements.

Change Management:

The software solution proposed in this case is an important technological advancement that requires a change management process in order to be assimilated by Haircuts staff. The most important…