Sign Up Now
Get instant access to over 1 million+ study documents
OR
Already registered? click here to login
By creating your account, you agree to our terms of service, privacy policy and student honor code.
Organizational Development and Change
The OD consultants were effective to a certain extent by listening to the views of employees and seeing how it impacted Peppercorn. This enabled them to understand what is occurring and create strategies for improving operational efficiency. Yet, at the same time, they relied on the views of select employees. This is problematic, as it is only taking into account certain perspectives of the operations and potential challenges. The result is that they could miss something key by talking with only certain employees. To address these issues, they should conduct a survey and compare the responses with the general trends. This will enable them to correlate what is happening from a much larger perspective. (Blaxter, 2010) (Stenbeck, 2009) (Cummings, 2009)
The content of the data was largely subjective. This is because three employees shared their views with OD consultants and they discussed with each one what was occurring. These results are troubling, as they fail to look at the problems impacting Peppercorn from a neutral perspective. As a result, the content of the data is limited by illustrating the opinions of three individuals from different departments. (Blaxter, 2010) (Stenbeck, 2009) (Cummings, 2009)
The process of collecting the data focused on conducting a series of interviews. Then, allowing the three individuals to talk about their views with each other. This is providing the consultants with a larger perspective of the challenges effecting the organization to a certain extent. The information was corroborated using comparative analysis. This will have an effect on the outcomes of the projects. This is because there are a host strategies and methods to reach critical objectives. Each one can affect the focus of the study and the findings. To avoid these kinds of challenges, actuaries must engage in different...
(Blaxter, 2010) (Stenbeck, 2009) (Cummings, 2009)
2. The scientific model can be utilized to analyze the data. Under this approach, random sampling will be used throughout the process. This is when respondents are selected indiscriminately to observe what is happening. The basic idea is to capture their natural reactions about the problem and the impact it is having on their perceptions. These insights will corroborate the findings from the literature review. At the same time, it allows researchers to compare the underlying trends with each other. This improves the accuracy of the data by maintaining objectivity throughout the process. To achieve these objectives there will be a focus on establishing a control group, experimental group and independent variable. The control group will have nothing to do with the outcome of the study. In this case, the independent variable will serve as the control group. The experimental group is when the different variables are manipulated to see the changes. These results are compared with the control group to support or refute the hypothesis. (Russell, 2013) (Daymon, 2010) (Cummings, 2009)
Qualitative analysis is when the consultants are looking at the statistics on retention, turnover and customer satisfaction. They will then, compare these results with the firm and ask a select amount of individuals about the challenges they are facing. This will help them to correlate what is happening with the larger trends in the industry and within the organization. However, the interviews only involve a select amount of people. This means that they could give them subjective opinions vs. stating what is really taking place.
Independent verification is when HR managers are brought in. Their job is to evaluate the situation and recommend possible…
References
Blaxter, L, 2010, How to Research, McGraw Hill, New York.
Cummings, T. (2009). Organization Development and Change. Mason, OH: Southwestern.
Daymon, C, 2010, Qualitative Research Methods, Routledge, New York.
Russell, B, 2013, Collecting in a Consumer Society, Routledge, New York.
Note that Marriott inculcates teamwork into everything that it does. For that reason, Marriott was rated by JD Power, a rating agency, as the top hotel for guest satisfaction in 2007. Bill Marriott, the hotel company's chairman, cites the reason as the staff's focus on customer satisfaction: You may be interested in learning what I look for when I visit a hotel. Number one, and of great importance, is the
Benefits Online Employee retention is something which is negatively impacting Sew Right On Limited. The result is the firm losing cliental to competitors by not becoming more responsive to the needs of staff members. The most successful organizations will address these issues through an effective rewards programs, strong CSR practices and sound ethics. When this happens, their profit margins increase, by providing the customer with more and decreasing their costs to
Key positions normally undergo additional scrutiny in assessment even when time is of the essence. Comparison between the American and German HR policies Equal Opportunity and Employment Practices This policy is put in place in order to ensure that all elements of the human resource management is carried out without any regard or inclination to race, national origin, sexual orientation, sex, political affiliation, color, religion, age, disability or veteran status .While it
Google Culture, Business and HR Practices How do Google's corporate values and goals concerning employees, customers, and the business combine to create job satisfaction and motivate the people who work there? Is this a model every business should adopt? The search engine giant known as Google has experienced a successful few years and risen to become a leader in the search industry. They have enjoyed increased revenue, profits, share prices, market share
Human Resource Practices at Egan Clothiers What overall changes could you recommend to the executive team at Egan's about its HR practices? Although the idea of making pay raises objective, rather than subjective, is a good idea, it clearly has drawbacks. The system is set up know so that employees are only rewarded on the quantity of service they provide and not quality. This has not only increased competition amongst team members,
HR Devolution An Analysis on how Devolution can Drive Evolution of the Industry In the last few decades the globalization trend has worked to foster extensive changes how organizations operate. The rapid pace of the business world has created a scenario in which organizations are constantly evolving and organizational change is nearly a perpetual process. The role of technology has also been a contributing factor that has also had profound implications on