Jim Tate

Jim Tate has been hired as a secretary supervisor for a big entertainment company called NTC and is currently facing troubles from one of his senior clerks, Susan Star. A graduate of Bennington College, Susan Star was hired as a senior clerk, with the promise that in a year she could expect a promotion to a secretarial position. However, her work has become worse over the last couple of weeks, even if in the first few weeks, she had shown enthusiasm and good skills.

Her attitude is not much better: she snaps at Jim Tate, her boss, and does not seem to follow his instructions. All these have made Jim demand that she was fired from the company. Even so, the answer he received from Ann Brook was not that encouraging. We know that Susan had turned in excellent work in the first couple of days at work, so the main problem here, in my opinion, is a question of motivation. Tate does not know how to motivate the people working in his suborder.

As it is pointed out, three other secretaries are categorized as "lemons" and, even if we do not have any evidence about their work, we may assume that it is also a question of how well they are being motivated. Further more, Tate does not seem to have the managerial skills needed for his position and does not know how to work with his personnel.

In this sense, the best thing to do would be to move Tate in another position within the company, preferably not a position of leadership and high management. He could work, for example, in the management division. As.