Mass Communications
Applying Mass Communication Theories
What traps should communicators avoid in using fear appeals in their messages?
Fear is an emotion and messages that appeal to emotions must tread not so much lightly, but rather, quite meticulously, especially when calling upon an emotion such as fear. Successful marketing campaigns of the 21st century often use the approach of marketing more than a brand; they brand a lifestyle choice and/or a personality. (Who's wearing the trousers?, 2001) Communicators should avoid marketing lifestyles or personalities that are intensely fearful. Therefore, when communicators use fear appeals in their messages, they should avoid a lack of specificity. Fear is an irrational emotion and has the potential to spread rapidly. If communicators utilize fear appeals in their messages, they should articulate the object of fear and the quality of the fear quite specifically. Use of the ego-defensive function and the value-expressive function proves effective. (Chapter 13) The ego-defensive function acts as protection of the consumer from threats or perceptions of threats. (Chapter 13) When using fear appeals in communications for such products and services as insurance, hygiene, security systems, etc., communicators must strike a balance between use of the fear appeal that influences or causes consumers to buy, and between going overboard, inciting excessive anxiety or panic.
Communicators may choose to avoid the trap of using fear appeals in their messages at all. True, there are cases where fear acts as a great motivator and influence over behaviors, attitudes, and perceptions. Fear is not the most effective motivator and requires a great deal of effort to sustain. Though more marketers shift toward branding lifestyle or personality rather than simply a product, marketers struggle to engineer, create,...
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