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Organizational Behavior
External and Internal Factors
All organizational behavior in the business world feels the impact of both external and internal factors. For instance, one external, often uncontrollable factor is the rate of globalization. No American company, for example, can control the unity and cohesion of the European Union's rate of production, yet they still must compete with the EU for its market share. For my own organization, the Educational Commission for Medical School Graduates (more information regarding the organization is available on the web at (http://www.ecfmg.org/)the increasing globalization and interconnected nature of the heath care and educational community and economy has proved to be the wellspring for the organization's founding and purpose. Globalization has proved to create and continue the ECFMG's usefulness to medical students from around the world attain certification in the United States. The organization has no control over different nation's friendly relations with the United States, and in that sense it cannot fully control the external impact globalization, although on an internal level an organization can decide how responsive it will continue to be to international as well as national forces, and the ethics it will demand of the users of the service, even though it has no control over different global government standards regarding certification of doctors.
However, some internal factors are more controllable than others, such as the organizational mission. Even while competitors may enter the market from the outside, and standards may change, the organization can still demand as part of its mission, high quality standards of behavior from its doctors and those whom it helps to attain appropriate certification in the United States. The impact of the economy may necessitate budget cuts or reorganization for an organization, as might, in the future, different technological innovations, as so much of our business is conducted online, but business ethics and purpose, as defined by the organization's mission, will remain constant.
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