Additionally, by investing in interpersonal training and dispute resolution courses for employees, companies can help to control coworker violence. Furthermore, the use of EAP (Employee Assistance Programs) for frustrated workers can help to provide some outlet for frustrations, further eliminating the possible problems (Hagan, 2004). Through polite, direct, proper communication, most acts of interpersonal workplace violence can be avoided. References

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Hagan, L. (2004). Violence in the American workplace. Family safety current trends. Retrieved September 26, 2007 from Help Starts Here. Website: http://www.helpstartshere.org/Default.aspx?PageID=1101&Print=True

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