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In summary, this exercise showed that quality management is much more integrative and synchronized in nature. Quality cannot be dictated into an organization; it must become part of its culture, and it is apparent from this balsa wood glider that the organization producing them is lackadaisical in their commitment to the principles mentioned in this analysis.
References
Foster, ST & Gallup, L 2002, 'On functional differences and quality understanding', Benchmarking: An International Journal, vol. 9, no. 1, pp. 86 -- 102
Galbreath, J & Rogers, T 1999, 'Customer relationship leadership: a leadership and motivation...
11, no. 3, pp. 161 -- 71
Kraines, GA 2001, 'Are you L.E.A.D.ing your troops?', Strategy & Leadership, vol. 29, no. 2, pp. 29 -- 33.
Kruger, V 2001, 'Main school of TQM: "the big five," The TQM Magazine, vol. 13, no. 3, pp. 146 -- 55.
Parasuraman, A 2002, 'Service quality and productivity: a synergistic perspective', Managing Service Quality, vol. 12, no. 1, pp. 6 -- 9
Parker, C 2000, 'Performance measurement', Work Study, vol. 49, no. 2, pp. 63 -- 6,
Suhansa Rodchua. 2009. Comparative Analysis of Quality Costs…
References
Foster, ST & Gallup, L 2002, 'On functional differences and quality understanding', Benchmarking: An International Journal, vol. 9, no. 1, pp. 86 -- 102
Galbreath, J & Rogers, T 1999, 'Customer relationship leadership: a leadership and motivation model for the twenty-first century business', The TQM Magazine, vol. 11, no. 3, pp. 161 -- 71
Kraines, GA 2001, 'Are you L.E.A.D.ing your troops?', Strategy & Leadership, vol. 29, no. 2, pp. 29 -- 33.
Kruger, V 2001, 'Main school of TQM: "the big five," The TQM Magazine, vol. 13, no. 3, pp. 146 -- 55.
Product Liability Today's society is a consumer-based system where relationships are expressed when people buy products from companies. Product liability when accidents occur has become a focus point for many court cases and rulings. The purpose of this essay is to examine product liability laws by investigating a current case that merits discussion. In this essay I will examine the case of Chavez v Glock to reveal the processes involved when
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