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Results-driven conference and production manager (Schaffer, 2022)

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About

Profile Summary

Boasting a decade-long history of orchestrating, directing, and managing global, diverse events, my clients consistently recognize my ability to meet and surpass their expectations. As a holder of a Master's degree in communication, majoring in Advertising and Public Relations, I have honed effective communication and rapport-building skills with customers, suppliers, and internal departments.

Educational Background

1. Master of Arts in Mass Communication, specializing in Advertising and Public Relations (for the customer to insert)

2. Bachelor of Science in Food and Nutrition (for the customer to insert)

Professional Overview

Exceptional management capabilities for daily operations and staff oversight

Expertise in guest and media relations, client acquisition, and retention

Managing client expectations effectively

Developing guest profiles for prospective business opportunities and needs

Creating training and mentorship initiatives for peers and colleagues to enhance customer relations and event management

Overseeing inventory procurement, storage, and billing schedules

Implementing efficient communication strategies throughout event teams

Resolving interdepartmental disputes independently

Monitoring interdepartmental needs and requirements

Prioritizing end goals and channeling all efforts toward them

Ensuring open and transparent communication with guests during meetings

Outstanding organizational and time management abilities to meet deadlines and client demands

Skills and Expertise

Proficient in recruiting, training, and developing high-performing, loyal teams

Collaborative team member with strong organizational skills, enthusiasm, and a deep passion for excellence

Social media management and content creation (Facebook, YouTube, Instagram, Twitter, LinkedIn, WhatsApp)

Conference secretariat management travel, accommodation, materials, venues, kits

Guest and media relations; client acquisition and retention

Negotiating contracts with event partners and sponsors

Financial management to achieve revenue objectives

Networking (example)

Dear (for the customer to insert),

I enjoyed working together at (for the customer to insert) from (insert). Your exceptional computer (insert) skills were invaluable to the office can you imagine returning to work without them? If possible, I would love to reconnect and hear about your current endeavors.

Best regards,

(insert name)

Professional Background

Established and maintained client profiles based on feedback surveys and client-specific requirements. Mentored and trained a team of six employees in effective communication and collaboration with supporting departments and external agencies. Conducted media talks and press conferences for clients to enhance brand image, managing high-profile guests and celebrities throughout production and post-production processes.

Ensured students'...

…regarding the event program. I created a program and guest list, booked catering and speakers, and set up on-site. I also helped make decisions that supported the museum's mission to preserve Victoria's heritage and architectural history within a restored 19th-century building requiring special care and protection. I assisted the management team with administrative tasks, such as billing issues, inventory management, and daily reports, while also sharing cultural knowledge and facts with guests to keep them engaged.

Aga Khan Foundation Canada | Non-profit Organization | Victoria, BC, CA

Volunteer Director | December 2018 - May 2019

As a volunteer director for the Annual Walk Day Experience, I reported directly to the Chair of the World Partnership Walk in Victoria. I worked with a diverse group of people in a multicultural setting, supervising volunteer teams responsible for event workflow, operations, cultural performances, and merchandise. I planned and oversaw family-focused games and activities for guests from various cultural backgrounds, ensuring engaging experiences. I managed department meetings to ensure daily tasks' smooth and coherent completion, fostering healthy relationships among department heads. This annual event, organized by volunteers in 10 cities across Canada, raises funds for…