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Psychological Research and Patient-Practitioner Interaction
The work of Like and Zyzanski (2002) reports that patient-practitioner transactions in the ambulatory setting have gained in importance in the research as there is "empirical support for our anecdotal, common-sense notions that clinical encounter experiences are a major determinant of outcomes such as the patient's satisfaction with the encounter. The study is reported to examine the issue of patient-physician encounter and asks the questions of: 1) Is there a relationship between fulfillment of patient requests for services and patient satisfaction with the clinical encounter? And (2) What degree of satisfaction is explained by the qualities of the encounter as compared to the characteristics of the patient, physician, and system of health care? (Like and Zyzanski, 2002) A study of 144 adult patients and their physicians was conducted and it is reported "at least 19% of the variance in patient satisfaction could be attributed to request fulfillment." (Like and Zyzanski, 2002)
Case Study 2
The work of Kaplan, Greenfield, and Ware (1989) entitled "Assessing the Effects of Physician-Patient Interactions on the Outcomes of Chronic Disease" reports having conducted four clinical trials in varied practice settings among "chronically ill patients differing markedly in sociodemographic characteristics." Findings of the studies reported included that "better health measured physiologically (blood pressure or blood sugar)...
The study reported is stated to demonstrate a "steady evolution away from a doctor-centered emphasis toward a more balanced focus on the conduct of doctors and patients together." (Heritage and Maynard, 2006)
Case Study 4
The work of McKenzie (2002) entitled "Communication barriers and information-seeking counterstrategies in accounts of practitioner-patient encounters" reports that patient communications with medical care providers is a form of everyday life information seeking (ELIS) that has…
Bibliography
Feinberg, J. (1988) The effect of patient -- Practitioner interaction on compliance: A review of the literature and application in rheumatoid arthritis. Patient Education and Counseling. Vol. 11 Issue 3, June 1998.
Hellstrom, O., Lindqvist, P. And Mattsson, B. (1996) A Phenomenological Analysis of Doctor-Patient Interaction: A Case Study. Patient Education and Counseling. Vol. 33, Issue 1. 20 Nov 1998.
Heritage, J. And Maynard, DW (2006) Problems and Prospects in the Study of Physician-Patient Interaction: 30 Years of Research Annual Review of Sociology Vol. 32: 351-37.
Kaplan, SH, Greenfield, S, and Ware, JE (1989) Assessing the Effects of Physician-Patient Interaction on the Outcomes of Chronic Disease. Medical Care. Mar 1989; Vol.27, No.3.
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