Quality Management
In order to continue molding specific objectives and budget strategies, we at Hartman Industries LLC., have to put together a plan to develop and advance our company's superiority and services to remain competitive and meet the needs of our clients. We have determined that Hartman must improve the quality of our company with a precise agenda and instruments that will allow us to advance the level of service we offer to the employees as well as our clients. In improving excellence and our company's value, we must start with the employees that are already working at our firms to improve their knowledge of the business world as technology, society, and the environment changes. Our professional experts will be evaluated and meet one on one with administration from each branch of service to determine their capacity and worth in assisting the clients so we can determine what types of training all levels of staff must attend in order to understand the expectations of their positions. Training programs are a priority, will be mandatory, and...
Administration will first discuss what customers want from us from specific to new and individual needs and discuss what research is required once those requirements are communicated because this is what keeps us a step above competitors. Next, we will look at how we will go about obtaining the data by putting the information in writing so we can see what if any changes need to be made and how we can effectively monitor the information we need from the clients. The teams on each level of our company will meet to develop a plan that will describe to our clients what measures need to be taken, communicate on the different types of research found, determine what is achievable, and consider each team…
