Recommendations N The Need to Uphold Ethical Standards in Service Delivery

Ethics and Legal Environment What action, if any, should Rob take, and why? Since the shareholders and the community have raised their dissatisfaction with Dusty based on his past criminal history, Rob Browning should issue a comprehensive statement on what led to his appointment to the company. He should also convene an emergency meeting with the stakeholders and the community so that he can apologize to them and then table the facts and the record of Dusty's community initiatives and successes.

This is because the reputation of the Firearms Company is at stake and thus an instant invention is necessary. After explaining to the stakeholders and the community about Dusty's record in community service, Rob should give chance Dusty to defend himself against the allegations; after all, everybody has some unfavorable past in their life (Lawton, & Paez, 2014). This will pave the way for Dusty's exoneration from his youthful past and save the company from embarrassment and ridicule.

Also, the board, the stakeholders, and the community will weigh on the merits and the demerits of continuing to accept Dusty as the board chair or be compelled to resign. Rob can also ask Dusty to resign as the board chair and request the board members to elect a new board chair within the stipulated duration. This move will be a precaution to save the reputation and integrity of the company.

The board chair of any organization is mandated with promoting, openness and integrity in the running of the company's affairs. Therefore, it would be ironical when the chairperson of the board himself has questionable past and thus the honorable action that Rob has at his disposal is to ask immediate resignation of Dusty as the Board Chairman (Badaracco, 2002). What are Rob's options? Rob as the CEO of the Firearms Company has two options at his disposal.

The first option would be to ignore the outcry of the community and the company's stakeholders and stick with Dusty as the board chair. After all, it is his hard work and proven track record of community service that earned him a slot on the company's board. His excellent work and the cordial relationship he had with the board members for the duration also led to his election as the board chair.

The second option for Rob Browning is to respect the outcry of the community and the owners of the company who are the stakeholders by bowing down to the pressure and suspend Dusty pending his dismissal. The board can then schedule a meeting to oust Dusty as the chairperson and elect a new board chair. This option will quench the anger of the company stakeholders and the community as a whole (Lawton, & Paez, 2014).

How should he assess them? In the first option, he should evaluate Dusty's community volunteer works, the experience that he adds to the Board and the company at large. Rob should look back to the old schools days of Dusty and performance on class and curriculum activities (Badaracco, 2002). He should also assess the performance of Well-Thought-Of crisis intervention center, a community organization founded by Dusty. The move will give him enough justifiable reasons to stick with Dusty in the company as the Board Chairperson.

Consequently, Rob should base his assessment on the profitability and the milestones made by the company since Dusty was appointed the board. This will be a justification enough to stick with Dusty as the Chairman of the Board for the company (Badaracco, 2002). Rob should assess the second option by conducting a survey to determine the satisfaction level of the community and the stakeholders on Dusty as the Board chair. Furthermore, he should assess the contribution made by Dusty to the Community against the long-term reputation of the company.

This will give him a pure reason to relief him his duties as the board chairperson for the sake of the integrity of the enterprise. The option for his dismissal should not exactly be based on his youthful criminal activities but the reputation of the company against his past (Lawton, & Paez, 2014). Recommendations Rob Browning should schedule a meeting with all company shareholders and the community to discuss the criminal allegations leveled against Dusty, The Board Chairman so that an amicable solution that fits the company is reached.

He should then brief them on the contributions that Dusty had injected into the company while serving as a member and as chairperson of the board. He should.