Part 2 - Reflective Diary

The security of customer's data is very critical in the contemporary business environment because of the increase in the data breach that could make organizations to face bad publicity within and outside the United States. Essentially, organizations are required to secure employees' and customers' data to enhance Pretty Good Privacy (PGP) within the IT environment. One of the strategies to enhance customers' privacy is to implement data encryption. Encryption is a strategy of encoding data file where only authorized user can only have access to a secret "key' in order to read the data. The major impact of encryption is that it will prevent unauthorized access to organizational data, which will consequently enhance data protection and privacy. Moreover, securing information will make organization to be in line with the IT ethical standard, which will consequently enhance organizational public image.

Despite the security platform implemented by many organizations, there is still an issue of trespass of IT asset. The trespass occurs when an unauthorized individual is having access to IT assets. An example of a trespass is an issue of a hacker trying to have access to customer's data. On the other hand, legitimate access occurs when an authorized individual get access to an organizational IT assets. Typically, trespass and legitimate access have a real world application in cyber ethics. The trespass is contrary to the IT ethics, however, the legitimate access is ethical within the IT and business environment. Organizations need to design an effective IT policy to guide employees on the ethical use of IT assets in order not to be...

One of the effects of encryption code is that it assists in enhancing electronic privacy. No customers will be ready to submit their personal data to organization if they believe that organization will be not be able to protect their personal data. Thus, employers are required to protect customers' personal data as well as allowing employees to enjoy free speech within an organization to enhance employees' efficiencies. The survey findings presented by American Management Association in 2000 revealed that increasing number of business implemented surveillance on employees during the working hours. Typically, employee's surveillance grew from 45% to 66% in 1999. Some employers even go to the extent of monitoring employee's email communication using the Mail Marshal making some employers to fire many employees for misusing email within the workplace. This issue led to a conflict between employer's rights and employee's privacy. This paper suggests that there is a need for mutual understanding between employee and employers on the use of the internet within a workplace to prevent a potential conflict.
Reference

McEvoy, S.A.(2002). Email and Internet Monitoring and the Workplace: Do Employee has the Right to Privacy. Communication and Law.

Miller, A.R. & Tucker, C.E.(2011). Encryption and the Loss of Patient Data. Journal of Policy Analysis and Management, 30 (3):534-556.

Lugaresi, N.(2010).Electronic Privacy in the Workplace: Transparency and Responsibility. International Review of Law, Computers & Technology. 24( 2):163-173