Sign Up Now
Get instant access to over 1 million+ study documents
OR
Already registered? click here to login
By creating your account, you agree to our terms of service, privacy policy and student honor code.
Solving an Organizational Problem
Recently, while working as a customer service representative for the local telephone company, I became aware of an organizational problem that seriously affected the productivity of the organization. Employees in five of the six departments of the company were habitually late for work each morning, causing dissatisfied customers and possible loss of business. This presented a serious problem to the company.
The main issue at hand is that many of the chronically late employees were good, hardworking people. Therefore, their managers did not want to fire them or even punish them. However, an employee who is always late has demoralizing effect on other employees who arrive for work on time. In this light, habitual lateness is an infectious disease. Because so many employees got away with being late every day, soon many more participated in tardy behavior. Most of the employees were...
For this reason, tardiness at the telephone company was a major organizational problem that affected the company's productivity.
There are many solutions to this problem. For example, creatively thinking, an examination of organizational factors and systems at the telephone company that are more conducive to organizational commitment and employee satisfaction could lead to development of more effective organizational structures, systems and mechanisms that enable employees to become committed to the company, thus eliminating their tardy behavior. The concept of commitment could reveal patterns that may assist managers in raising the level of employee productivity through identification with and close involvement with the organization.
Managers should use logical thinking to…
Organizational Behavior The risk that I am going to take to become successful in my career is to making sure that when formulating decisions for the organization, I am not compromising the interests of both the management and members (employees). Rather than compromising their interests, the risk that I am willing to take is to reconcile the interests of both parties, a feat that is difficult, yet not impossible to undertake. It
Problem Solving Model for Classic Airline Company Overview Classic Airlines is ranked as the fifth largest airline globally with the net income of $10 million and $8.7 million operating revenue. Before 2008, the company recorded a net income of 71 billion and $8.5 billion operating revenue. However, evaluation of the company financial records reveals that Classic Airline recorded $61 million decrease in the net income within one year. Careful assessment of the
problem-solving model in suggesting ways towards solving marketing problem of Classic Airline. It takes into account the internal and external pressures that contribute to the current crisis at Classic Airline, the current objective of implementing strategic marketing plan of solving solution. In addition, potential issues in implementation potential issues are as well considered in insuring impact of the plan. The analysis also touches on the fact that implementation of
Despite their supposed differences, all of the foregoing organizational management techniques and approaches share some common themes involving getting a better handle of what is actually being done in companies and how better to manage these things. Unfortunately, another common theme these management approaches share is the inappropriate or misapplication of these approaches by managers who either do not understand how they work or by rabid managers who insist
Change Proposal The company has recently put into effect a change which has involved moving away from the present structure and putting in place a task force. The task force operates via a matrix structure with members of the task force answering to both their functional boss and the task force boss. The role of the task force was to improve flexibility and also to incorporate diversification, with the task force
Work-Life Balance Does Leisure Time Affect Work Performance? Employees are the most valuable asset that any organization has in their possession. Many times it is difficult for employees to balance their obligations of work, yet still maintain a fulfilling life outside of the workplace. Children's Hospital of Philadelphia recognizes the importance of maintaining a healthy work and home life balance. This research measures the ability to detach from work to get quality