IV. Decision Making
A. Decisions
There are potential business ethics and regulatory issues that could impact Starbucks by affecting the corporate strategy, brand development, and decision-making processes. One of the issues is diversity issues. Starbucks could also face ethical and regulatory issues in terms of integrity and trust. Regulatory issues that the company could also face are compliance and governance issues. Based on the prospective business ethics and regulatory issues aforementioned, there are business decisions that Starbucks will need to make. In addition, there are processes and practices that will be employed to make these decisions. To begin with, in order to ensure that legal and regulatory aspects are adhered to, Starbucks will need to instigate a code of ethics that will be adhered to by all stakeholders (Mamic, 2017). Businesses and companies have to conduct their operations within government, state, and local regulations and guiding principle. Taking this into consideration, ethical responsibilities may be epitomized by means of codes of conduct, civil rights, and social and satisfactory standards in numerous aspects. Several corporations endeavor to go further than the legal requirements. Businesses that make it their responsibility to make certain workers are safe, treated with self-worth and respect, and offered sensible work hours and wages are deemed to be ethically responsible (Mamic, 2017).
The processes through which Starbucks will undertake this is through the implementation of code of ethics and standards of practice. Basically, this takes into account the professional expectations and mannerisms that are expected from all employees and also other stakeholders such as suppliers irrespective of their role and the setting in which they may practice. The code of conduct outlined by the board of directors of Starbucks will delineate particular behaviors that are necessitated or proscribed as a condition of prevailing employment. Notably, the code of conduct may forbid unethical behaviors such as racial discrimination, sexual harassment, theft, and disregarding legal requirements. These codes in tandem with other measures are beneficial for the company to have a moral compass, avoid any form of scandals and also build a healthier work place climate and reputation. These codes and standards of practice will endeavor to embolden particular kinds of behavior by employees. Ethics guiding principles try to provide direction regarding values and choices to impact decision-making, whereas conduct codes of practice declare that a number of particular actions are suitable or unsuitable. These decisions delineate the company's yearning to attain a variety of satisfactory behaviors from employees (Collins, 2009).
B. Culture
The decisions and processes discussed above will impact business sustainability and elements of corporate culture such as corporate citizenship, philanthropy, community involvement, the environment, and causal support. The corporate culture determines the corporate climate and also the manner in which operations within an organization are conducted. The decision to incorporate diversity will significantly impact the corporate culture of Starbucks. The assimilation of diversity is purposed to make certain that each and every one included in the workforce has a complete sense of belonging within the company. As a business necessity, each individual at the organization has the culpability to create and maintain an environment that is inclusive. Notably, inclusion and diversity are imperative to Starbucks’ corporate culture and core values. The corporate culture should ensure that no individual ought to face discrimination simply owing to their differences, such as religion, ethnicity, gender, age, sexual orientation, disability, and gender identity (Gordon, 1995).
The culture of the organization will also impacted by diversity awareness. This is purposed to aid individuals understand the advantages of working in tandem with a diverse and inclusive...
References
Barak, M. E. M. (2016). Managing diversity: Toward a globally inclusive workplace. Sage Publications.
Brown, J. (2016). Inclusion: Diversity, the New Workplace & the Will to Change. Purpose Driven Publishing.
Collins, D. (2009). Essentials of business ethics: Creating an organization of high integrity and superior performance (Vol. 47). John Wiley & Sons.
Ferdman, B. M. (2013). The practice of inclusion in diverse organizations. Diversity at work: The practice of inclusion, 3-54.
Gordon, A. (1995). The work of corporate culture: Diversity management. Social Text, (44), 3-30.
Hill, C.W.L., and Jones, G.R. (2005). Strategic Management: An Integrated Approach. 7th Edition, Boston: Houghton Mifflin.
Mamic, I. (2017). Implementing Codes of Conduct: How Businesses Manage Social Performance in Global Supply Chains. Routledge.
Matten, D., & Crane, A. (2005). Corporate citizenship: Toward an extended theoretical conceptualization. Academy of Management review, 30(1), 166-179.
Mayhew, R. (2018). Why Is Diversity in the Workplace Important to Employees? Retrieved from: http://smallbusiness.chron.com/diversity-workplace-important-employees-10812.html
Starbucks. (2018). Community: Creating Pathways to Opportunity. Retrieved from: https://www.starbucks.com/responsibility/community
Starbucks. (2018). Ethical Sourcing: Coffee. Retrieved from: https://www.starbucks.com/responsibility/sourcing/coffee
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