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¶ … undercover boss with the Menchie's Frozen Yoghurt franchises. There were a few different positions on this show. The first was that of a shift leader at one of the retail outlets. This position has two components -- leadership and customer service. The customer service is element is common to all retail positions, and the shift leader needs to know all of the different elements of the business. They need to understand both the back of house and front of house, and all of the different things that will need to be done over the course of a shift. The leadership component of the role is less technical in nature, but the shift leader sets the tone for the shop, and ensures that the different people in the shop are fully trained and capable of ensuring a high standard of service. The shift leader is responsible for training, and a large part of the onboarding process. In this role, the shift leader needs to ensure that new hires are not only trained on the technical aspects of the job, but that...
This role requires a high level of knowledge about dairy cows in particular, including their breeding, calving and other medical issues. This occurs for an entire herd of cows. The milking seems like a small part of the job, with the health and care of the cows being a bigger component of this job.
The job analysis collects information about the position including researching the position, talking to employees and understanding the most important aspects of the job (Heathfield, 2014). For a job analysis, the best approach is to take a comprehensive overview. This means one-on-one interviews, and job shadowing as in the show. Seeing the job being done is one of…
References
Heathfield, S. (2014). Job analysis. About.com. Retrieved May 3, 2014 from http://humanresources.about.com/od/jobdescriptions/g/job_analysis.htm
YouTube. (2014). Undercover Boss -- Menchie's YouTube Retrieved May 3, 2014 from https://www.youtube.com/watch?v=NIq0ukf6yFo
Job Analysis and Job Description Job Analysis / Job Description Compare two jobs and conduct a job analysis for each position. Front Desk -- Stephen Cloobeck was undercover last time at the front desk, he found some strange occurrences which made him unhappy. Although, the name Diamond Resorts isn't official yet, but he confirms that front desk is presently at diamond standard (Diamond Resorts: Stephen J. Cloobeck - Undercover Boss - CBS.com, n.d). Resort
Management Undercover Boss is a great show for illustrating core management concepts. A season five episode features the CEO of the Larry H. Miller Company, owner of the Utah Jazz along with eighty other concerns. This episode features issues related to occupational health and safety, customer service and marketing. In the episode about Modell's Sporting Goods, a family-owned business that has been around since 1889, issues related to logistics, wages, and
Job Analysis / Job Description Due Week 4 worth 100 points Go YouTube, located http://www.youtube./, search episode "UnderCover Boss." Imagine CEO company selected episode. Waste Management -- Undercover Boss Episode 1 in the First Season of "Undercover Boss," "Waste Management," relates to Larry O'Donnell, the director of Waste Management, as he goes undercover as an entry level recycling plant operator. This makes possible for him to gain a better understanding of the
Job Analysis from 'Undercover Boss' From the 9th episode, "Subway" of Undercover Boss -- Season 2, two jobs have been identified: Store Manager and Chief Development Officer. In the episode, Subway's Chief Development Officer (CDO), Dan Fretman goes undercover in order to assist with the development of Subway stores. The position of Store Manager in the episode involves 4 persons who work alongside Dan. Job Analysis For Chief Development Officer Position The central part played
Undercover Boss: Hooters Two job positions from the "Hooters" episode of Undercover Boss are the Hooters Girl waitress position and the kitchen staff member position. The method used for collecting information about these positions is the observation method. The observation method is both helpful (Trask, Mathiassen, Rostami, 2015) and susceptible to human subjectivity, as persons who are aware that they are being observed tend to act differently (Morgeson, Spitmuller, Garza, Campion,
Job Analysis / Job Description Job analysis Undercover Boss: Season 1, Episode 2: Hooters Inc. Coby Brooks, the President and CEO of Hooters Inc. goes undercover in the company's restaurants to inspect the operations, general activities, employee behaviors, and management styles without disclosing his identity in front of any person. Coby Brookes hides his identity by cleaning out his goatee beard and wears glasses to look somewhat different. He spends five days in