To put virtual office security into perspective think about all the security measures that are taken in traditional offices to ensure the safety of a business' equipment and information (Lombardi, 1994). Closed circuit surveillance systems are installed, alarm systems, security guards are utilized to protect the physical plant while extensive firewalls, networking passwords, and layered access systems are used to protect the business information (Rodriguez, 1996).
A distributed workforce can cause problems relative to collaboration. Many work projects require the coordination of different skills and with the workforce being distributed this may be difficult. Specialization of knowledge-based work, falling communication costs, and globalization have increased the need for more collaboration in most businesses and the move toward virtual offices acerbates this need. Through the use of sophisticated video conferencing equipment, wireless communication devices, specialized collaboration software, and coordination of servers some of the problems related to collaboration can be eliminated but the advantages of face-to-face contact will still be lost.
Businesses that operate out of an office have a body of employees who can easily communicate one-on-one or in informal groups. Often times, these chance meetings lead to the exchange or initiation of new ideas that may benefit the business. A group think type of mentality can be beneficial to the success of a business and a large measure of this is lost when the business operation is divided into many individual units where the only contact is through the use of the internet, email or cell phone (Whyte, 1989).
The lack of a physical presence in the form of a building can have a chilling effect on the prestige level of the business (Liparulo, 1998). Customers and clients still place a premium on their business contacts having a building in which to meet their attorney, accountant or insurance salesman and being asked to meet in a neutral site or their own home may make them uncomfortable. Some virtual office practitioners choose to avoid this problem by utilizing temporary office services that provide meeting facilities but these services have not met with universal approval.
Having employees under one roof and under the watchful eyes of supervisory personnel affords the business owner the satisfaction of knowing that time is not beings spent wastefully. Human nature can lead workers to waste time occasionally but an experienced and wise supervisor can avoid such idleness causing the business problems (Johnson, 2001).
Utilizing a virtual office may mean having employees who are not answerable to anyone. For many employees this is not a problem but for a great many others the lack of proper supervision may lead to work not being done in a timely manner, work not being done according to standards, and, in the worst case scenario, work not getting done at all (Gillis, 2003). Some employees with the lack of someone supervising their activities may be tempted to surf the web, play with the kids, doing housework, or simply watch television. It takes self-discipline to sit at one's desk and work on projects in which...
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