Ways To Improve Your Business Through Electronic Communication Essay

Length: 2 pages Sources: 3 Subject: Education - Computers Type: Essay Paper: #46391839 Related Topics: Artificial Intelligence, Business Intelligence, Casual, Hacking
Excerpt from Essay :

¶ … e-Mail more effective.

Email is a compressed format of communication. When communicating by email, it is essential to be brief and succinct. Don't try to communicate too much in a single email. It is also important to be clear. Have a subject line with a distinct title and keep sentences short and pithy.

It is also easy to be overly casual when communicating via email. Remember to read over the document to ensure that it sounds professional and that no misunderstandings are likely to arise because of the wording.

Timeliness is also important regarding email. Usually emails are sent because a quick response is needed. Leaving emails unanswered until you can get to them may negate the value of your response.

Don't clutter up people's inboxes with mass emails or emails they don't need to see, otherwise they will begin to delete what you send them without really reading. Don't cc large volumes of correspondence unless the information is really necessary for the recipients.

Q2. Explain why customers are often fearful of online transactions. You should list some common fraud and scams in customer services. Point out some ways that customer service providers can reduce customer fears.


Common schemes include phishing (asking for information using a fake presence) or spoofing (claiming to be a legitimate organization but using a fake website or email to get the information from the recipient). The organization should remain in contact with customers to specify how to spot legitimate vs. illegitimate emails. All online transactions should be encrypted and secure to prevent hacking.

Q3. Research ONE new (less than one-year-old) technology designed to enhance customer service. What are the advantages and disadvantages of the technology? You must cite this source in APA format!

One common problem people have when selecting new articles of clothing is understanding how to coordinate the new clothes into an outfit. The new app StyleIt allows customers to "upload a photo of a shirt or jacket or a pair of pants to the app, and using computer vision and machine learning, it tells you what to wear with it" from selections from a variety of websites (Alba 2013). Customers are able to benefit from the additional information that allows them to coordinate their wardrobes while the app also benefits retailers who allow it to be used in…

Sources Used in Documents:


Alba, D. (2014). An app that uses AI to pick outfits for you. Wired. Retrieved from:


Cite this Document:

"Ways To Improve Your Business Through Electronic Communication" (2014, December 19) Retrieved January 20, 2022, from

"Ways To Improve Your Business Through Electronic Communication" 19 December 2014. Web.20 January. 2022. <

"Ways To Improve Your Business Through Electronic Communication", 19 December 2014, Accessed.20 January. 2022,

Related Documents
Communication Electronic Communication Has Become One of
Words: 1902 Length: 6 Pages Topic: Healthcare Paper #: 48597003

Communication Electronic communication has become one of the most important methods for people to communicate with one another in recent years. Spielberg (1999) noted that patients have sought to utilize electronic communication with their physicians. In the past, he argued, a variety of exchanges were utilized, including in-person visits, telephone, pagers and voicemail, so it was only natural that communication between patients and those within the medical profession would be extended

Financial Analysis Electronic Communication Has Increased the
Words: 1354 Length: 5 Pages Topic: Business Paper #: 78769645

Financial Analysis Electronic communication has increased the availability and speed at which financial information is made public. Announcements and stock prices are made available in real time. Aggregated and historical information is widely available on information aggregator sites like Yahoo Finance. Annual reports are publicly available, and securities regulators insist that they be made publicly available. The increased availability of financial information about companies serves to improve both the transparency and liquidity

Business Quality Improvement Tools Six
Words: 1603 Length: 5 Pages Topic: Business - Management Paper #: 5680681

There are a variety of techniques utilized for quality improvement, each with its own characteristic role in the completion of the procedure as a whole (Methods for Quality Improvement, 2010). Product improvement is one of the major methods used. The proposal behind this is that the more goods that are improved, the better they will sell. As time progresses, so do significant features of customer approval. Consumers anticipate the essential

Business Law Medical Field There
Words: 1621 Length: 5 Pages Topic: Healthcare Paper #: 75683193

The responsibility for adequate medical direction under the Ohio Revised Code and the Toledo Municipal Code was given to the Director of Health as long as they were a licensed physician, licensed dentist or licensed veterinarian, otherwise it would be overseen by the Medical Officer. The responsibility for enforcement of all federal, state and local public health laws including, but not limited to Part Seventeen, Health Code, were directed

Electronic Procurement the Advent of
Words: 1417 Length: 5 Pages Topic: Business Paper #: 43272332

The two parties can exchange information, including specific data and necessary reports, in a quick and efficient manner. With the aid of this procurement method, information is exchanged more efficiently than with the use of traditional communication channels, and the overall organizational processes are better supported (Best Price Computers, 2010). f) Electronic data interchange The electronic interchange of data was the first process of electronic communication, dating back at least two

Businesses and Information Technology
Words: 12773 Length: 40 Pages Topic: Business Paper #: 97000525

Strategic Planning in IT IT Impact on Service Industry Performance Cooperative Competitive Competitive Advantage Implementation of IT Innovations 1992 U.S. VALUE-ADDED AND EMPLOYMENT BY INDUSTRY AVERAGE ANNUAL GROWTH IN GDP PER HOUR, MAJOR SECTORS OF THE U.S. ECONOMY Management TASKS IN BUREAUCRACY VS ADHOCRACY ORGANIZATIONS This paper addresses the following problem statement: "Without information technology (IT), a business will not be able to compete globally in any industry, nor in any market it wants to enter. It will