¶ … working company called 4 fingers implementing a kiosk machine shorten long queuing time customers. And, coming discounts attract customers peak period. For, students meal, set meals, bundle deals peak hours generate profits fingers Crispy Chicken: Fast food delivered by kiosk

Distributing service

One frequent complaint people have about fast food is that it actually is not very fast. During very busy times of the day, people have to wait precious minutes to obtain their lunch when they could be eating, doing errands or using their lunchtime more productively. 4 fingers Crispy Chicken is a self-serve kiosk that delivers hot, fast food quickly, affordably, and deliciously. For students and businesspeople eating on the go, this kind of a meal is an ideal way to eat something more balanced than a soft drink and a bag of chips from a vending machine.

Self-service has grown increasingly popular in our culture. It has spread to everything from supermarkets to gas stations to even personal hygiene products. Hot fast food is a logical extension of this service. Customers can gain a sense of power and mastery over their time while still getting a satisfying meal. Of course, one potential problem with the service is that when individuals are not pressed for time, the service may be under-used. That is why 4 fingers kiosks will offer discounts to consumers who buy prepaid cards to use the machine during off-peak hours (much like a train service) which will encourage frequent traffic. Also, issuing bundled prices will generate customer loyalty.

Given that the target market is extremely young, it is also hoped that the 'cool' or novelty aspect of this unique...

Much like a new wave automat, younger consumers will enjoy being able to purchase their food via a computer-like device. Young people already have a high comfort level with technology and this machine provides just the type of food they like quickly at a touch of the button.
For a food-based store the physical presence of a kiosk is obviously important in terms of the 'petals' of service model but given that young people are the focus, electronic methods such as a website are critical components of the promotional model.

Promotion and education

Promotional program: 5Ws

Who: Twenty-to-thirty-year-old consumers who place a high priority on saving time when dining out.

What: Hot, fast food with a special emphasis on crispy fries, chicken, and tofu dishes popular with the target market.

Why: People are increasingly time-pressed in modern life.

When: Fast food available by kiosk on a 24-hour basis.

Where: Areas highly trafficked by young people in cities, near large businesses, near urban schools, or other major metropolitan locations where long lines at lunch counters are likely to be a problem and where people have somewhere to eat their food after purchasing it from a self-serve kiosk.

Given that young people are the target of this marketing campaign, using the Internet and an interactive website to inform consumers of this new service is critical. Facebook, Twitter, and other sources of social media will be vital components of the platform. Creating a relationship with a brand is necessary to attract consumers of this demographic group. Also, with…