This paper presents a proposed research methodology and design for a dissertation investigating the gap between competencies acquired in MBA International Human Resources programs and the expectations of multinational employers. The study identifies four core research questions addressing employer-expected competencies, their priority, new-recruit success rates, and alignment between academic preparation and workplace demands. Using a mixed-methods approach that combines qualitative ethnographic interviews with quantitative survey instruments, the design draws on precedents from employer-expectation studies in tourism, hospitality, and business education. The methodology incorporates weighted sampling, SPSS data analysis, and ethnographic protocols to examine HR personnel perspectives on graduate readiness in international work environments.
The objective of this work is to develop an envisioned methodology and design for a dissertation topic based on a defined research problem and purpose. The international emphasis on education β including the study of languages and foreign cultures β remains limited and biased, creating a gap between the job skills and competencies acquired during studies and the international component increasingly present in every work environment. Young graduates are expected to travel, relate to foreign clients and suppliers, and engage with diverse stakeholders, yet their academic preparation often falls short of these demands.
De Wit, Jaramillo, and Knight (2005) report that the development of advanced communication, new technology, increased labor mobility, market economy and trade liberalization, increased private investment, decreased support for higher education, and the development of lifelong learning are all key drivers compelling universities to internationalize their curricula. They further note that government attention to this need is largely confined to programs preparing students for government departments, and does not extend to business and industry at large. With an increasingly global environment, the gap between university curricula and employment needs will therefore continue to grow.
The research questions guiding this study are as follows:
(1) What competencies do multinational employers expect young MBA graduates to have acquired in their university education prior to securing a post in an International Human Resource Department?
(2) What is the degree of priority assigned to these competencies?
(3) To what extent are new recruits successful during their first year?
(4) Where do the competencies acquired in MBA programs in International Human Resources match company expectations?
The hypotheses guiding this study are as follows:
(1) Required competencies are both technical and behavioral β including exposure to different cultures, knowledge of HR practices in an international context, fluency in different languages, excellent communication skills, and flexibility β and tend to lean more toward soft skills than technical skills.
(2) Soft skills are a higher priority than technical skills.
(3) New recruits are not as prepared as they should be, or as expected, during their first year.
(4) Competencies are more evident in theory than in practice.
The methodology chosen for this research study is qualitative in nature and is conducted through surveys and questionnaires distributed to human resources personnel in multinational corporations. The goal is to gather information concerning their views on the necessary skills and knowledge that new hires need, as well as the competencies and readiness of new employees and recruits.
This type of methodology was also employed in the AARP Human Resource Survey of 1,003 human resources directors of companies with 20 or more employees, which sought to understand what employers look for in new recruits and their beliefs regarding recruit competencies and skills. Respondents in that survey were required to meet the following characteristics:
(1) Head, manager, or high-level human resources executive; (2) employed with the organization for at least six months; (3) working at headquarters, a subsidiary headquarters, or the company's sole location; (4) having a high degree of influence over recruiting and workforce planning; and (5) having a high degree of knowledge and/or decision-making responsibility for training and development programs (Perron, 2011).
Weights were assigned to survey responses based on the number of employees in the organization represented by each respondent, as follows:
Number of Employees β Population / Sample / Weighted Sample
5β99: 58.0% / 25.0% / 58.1%
100β499: 30.1% / 25.0% / 30.1%
500β999: 5.4% / 25.0% / 5.4%
1,000+: 6.4% / 25.0% / 6.4%
"Hospitality and HR employer-expectation studies as models"
"Interview protocols and Creswell's ethnographic framework"
The methodology will examine qualitatively the answers provided by Human Resource personnel respondents in what is to be an ethnographic study β a research process consisting of one-on-one interviews with group members β for the purpose of examining the distance between the outsider's interpretation of social order and the meaning of life in comparison to those taking active part in the study. This approach, combining structured survey instruments with ethnographic inquiry, is designed to capture both the measurable and experiential dimensions of the gap between international HR graduate preparation and multinational employer expectations.
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