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communication barriers do you think are most likely to affect Brian Dunn when communicating via social media with Best Buy employees?
When trying to communicate with employees via social media, there are several communication barriers that Brian Dunn will experience. The first is that the message that he is trying to pass across to the employees may be overshadowed by the huge clutter of tweets from the various people that the employees follow Evans & McKee, 2010.
As explained, there are many irrelevant tweets such as the example of having a taco that may overshadow the real important ones such as a communication from Brian Dunn.
Secondly is the security breach that was encountered by Brian Dunn when a hacker sent out a tweet using his account that "I've been having a lot of great sex lately, and here's why." This is a barrier to communication since it may make…
Collins, C.J., & Clark, K.D. (2003). Strategic Human Resource Practices, Top Management Team Social Networks, and Firm Performance: The Role of Human Resource Practices in Creating Organizational Competitive Advantage. The Academy of Management Journal, 46(6), 740-751.
Evans, D., & McKee, J. (2010). Social Media Marketing: The Next Generation of Business Engagement. New York, NY: John Wiley & Sons.
Gross, R., & Acquisti, A. (2005). Information revelation and privacy in online social networks. Paper presented at the WPES'05, Alexandria, Virginia.
Haenlein, M., & Kaplan, A. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 432-465.
From ages three to five, a child's overall vocabulary increases at an extraordinarily fast pace. Communication during this stage occurs through both cognitive learn as well as through understanding the nuances of social etiquette and cultural norms. There are many different types of learning mechanisms associated with communications. Understanding nonverbal communication usually occurs at a subconscious level in the early days of birth, but extends to increasingly complexity until the ages of four or five when they should have considerably mastered a cognitive approach to both verbal and nonverbal communication.
For children with autism, the communication development process is very different. Since one of the key communication mechanisms at the infant stage is nonverbal, the development of voice recognition, crying, and other methods of nonverbal communications are important. Autistic children in contrast do not show special interest in their surroundings, especially in faces. Thus, at an infant level they already…
Hardan, a., Minshew, N., Mallikarjuhn, M., Keshavan, M. (2001). Brain Volume in Autism. Journal of Child Neurology, 16, 421-424.
Jick, H; JA Kaye (December 2003). "Epidemiology and causes of autism." Pharmacotherapy 23 (12): 1524-30.
Kanner, L. Autistic disturbances of affective contact. Nervous Child 2, 217-250 (1943)
The survey will be carried out on a sample of 11 organizations from various industries. Corporations must include IS departments and must also be representative in terms of size and revenues. Another specification that should be made is that the method should be pre-tested on an organization in order to notice possible mistakes and correct them. On the other hand, the group supervisors will be selected from the in-house project managers who usually coordinate such activities within the respective organizations.
Qualification and experience
The study will be delivered by a company capable of proving its experience through the quality of the researches carried out in the past. Their value will be judged by the pertinence of the final findings and by the utility they had to the corporations which ordered the study. For making their methods efficient and credible, the research company must resort to sociologists and academicians who have…
Becker, J., Insley, R., Endres, M.L. (1997). Communication Skills of technical professionals: A Report for Schools of Business Administration (vol. 18, pp. 3-19). New York: ACM Press.
Gilberg, D. (2006). A CIO's Guide to Communication Basics. On the Internet at http://www.cio.com/career/boost/column.html?ID=22063.Retrieved February 10, 2007.
Guinan, P., Bostrom, R.P. (1986). Development of Computer-Based Information Systems: A Communication Framework (vol. 17, pp. 3-16). New York: ACM Press.
Nelson, R.R., Kathhan, M.W., Cheney, P.H. (1991). Training, Ability and the Acceptance of Information Technology: An Empirical Study of IS Personnel and End Users (vol. 13, pp 20-32). New York: ACM Press.
Personal Account upon Communication
Communication is an everyday necessity that is additionally a challenging endeavor. Though most everyone engages in communication, very few people are effective communicators. In reflecting on my on communication skills, I understand the necessity of adapting some of my communication methods to meet another individual's communications needs, wishes, and preferences. In a nursing home, I have had to speak louder or slower than my usual communications with others. I have also had to explain something repeatedly or in several ways because of some of the health conditions of the residents in the facility.
When it is evident that I am having problems in communication, I seek advice about it. I also seek advice about communication when I am about to enter into a new situation, such as beginning college, graduate school, a new job, or a new type of job environment, such as the corporate…
Colon-Emeric, C.S., Ammarell, N., Bailey, D., Corazzini, K., Lekan-Rutledge, D., Piven, M.L., Utley-Smith, Q., & Anderson, R.A. Patterns of Medical and Nursing Staff Communication in Nursing Homes: Implications and Insights From Complexity Science. Qualitative Health Research, 16(2), 173 -- 188, 2006.
Pillember, PhD, K., Suitor, PhD, J., Henderson, Jr., C.R., Meador, R., Schultz, L., Robison, PhD, J., & Hegeman, C. A Cooperative Communication Intervention for Nursing Home Staff and Family Members of Residents. The Gerontologist, 43, Special Issue II, 96 -- 106. 2003.
B: No you didn't.
A: You just weren't listening.
A. The trash still has not been taken out. Would you like to do that?
B. Oh, uh, no but I will if you want me to.
A: Thank you
Prompt (2) Stereotypes:
Stereotyping comes from a deeply rooted survival mechanism for self-protection that helps us to identify friends from foe. It is based in the synthesis of sensory awareness. There are three sub-process of perception that help us to understand what our senses are telling us.
The three sub-processes of perception include subliminal perception, external attention factors, and interpretation.
Impressions lead to an implicit personality theory. Describe.
We develop an implicit personality theory by generalizing about certain traits, or assuming that the presence of one trait necessitates the presence of another trait.
Stereotyping leads to totalizing. Describe Stereotyping leads to totalizing, or the act of blurring out any…
Center for Nonviolent Communications. "Founder." Retrieved online: http://www.cnvc.org/about/marshall-rosenberg.html
Impact of the Issue on the Profession of Nursing
As the patient population of America continues to become increasingly diverse, nurses will be forced to find ways to overcome the language barriers that separate them from their ability to provide optimum care. Nurses will not only need to learn how to communicate effectively with non- or limited English speakers, but will need to become comfortable with the use of interpreters.
Suggestions for Addressing the Issue
Hospitals need to devise training and development programs designed to reduce cross-cultural communication barriers. Obviously healthcare personnel cannot be expected to learn to speak every language fluently. However they need to learn the basics of the languages that they encounter most often. Hospitals also need to work more closely with interpreters and have interpreters for every language they may encounter available on-call.
The population of America is becoming increasingly diverse, with more and more…
Dressler, D. & Pils, P. (2009) A qualitative study on cross-cultural communication in post-accident in-patient rehabilitation of migrant and ethnic minority patients in Austria. Disability & Rehabilitation, 31,1181-1190
Flores, G., Milagros, A., Tomany-Korman, S.C. (2005, July/August) Limited English proficiency, primary language at home, and disparities in children's health care: how language barriers are measured matters, Public Health Reports, 120, 418-430
Hagman, L.W. (2006) Cultural self-efficacy of licensed registered nurses in New Mexico. Journal of Cultural Diversity, 13, 105-112.
Langlie J.K. (2005). Social networks, health beliefs, and preventive health behavior. Journal of Health and Social Behavior, 18, 244-260.
Communication plays a vital role in human interaction. Unfortunately, communication is not always as adept as it should be between people. This fact is usually exacerbated when people from disparate cultures are attempting to communicate with one another, particularly when they are not as well informed about one another's culture as they could be (Barna, 68). As a result, there are a number of negative occurrences that people may experience due to complications in intercultural communication. Laay Barna's essay, "Intercultural Communication Stumbling Blocks" addresses several points that may cause difficulty with communication between people of different cultures. Many of these issues are characterized by assumptions and a degree of ignorance on the part of one or both people that result in a decidedly narrow perspective on their parts.
One of the many valid points that Barna raises regarding obstructions between an easy facilitation of cultural communication is the presence and…
Barna, L. "Intercultural Communication Stumbling Blocks."
Beard, C., Weisberg, .B., & Primack, J. (2012). Socially anxious primary care patients' attitudes toward cognitive bias modification (CBM): a qualitative study. Behavioural and cognitive psychotherapy, 40(05), 618-633.
This study shows how traditional methods of approaching patients with information can cause confusion and thus create barriers to accessing patient knowledge in primary care settings. The study focused on working with primary care patients suffering from anxiety and how they reacted to cognitive bias modification (CBM) for that anxiety. Upon initial discussion of the treatment, most participants showed that they understood. However, it was clear by the end of the treatment that the program was not clarified enough to patients prior to treatment and that created a knowledge barrier that caused the treatment not to work as successfully as previously tested. Better methods for communicating the treatment within the primary care setting must be developed to bring down these…
Beard, C., Weisberg, R.B., & Primack, J. (2012). Socially anxious primary care patients' attitudes toward cognitive bias modification (CBM): a qualitative study. Behavioural and cognitive psychotherapy, 40(05), 618-633.
Beckman, H.B., Wendland, M., Mooney, C., Krasner, M.S., Quill, T.E., Suchman, A.L., & Epstein, R.M. (2012). The impact of a program in mindful communication on primary care physicians. Academic Medicine, 87(6), 815-819.
Cheung, P.T., Wiler, J.L., Lowe, R.A., & Ginde, A.A. (2012). National study of barriers to timely primary care and emergency department utilization among Medicaid beneficiaries. Annals of emergency medicine, 60(1), 4-10.
Crabtree, B.F., Nutting, P.A., Miller, W.L., McDaniel, R.R., Stange, K.C., Jaen, C.R., & Stewart, E. (2011). Primary care practice transformation is hard work: insights from a 15-year developmental program of research. Medical care, 49(Suppl), S28.
Public service organizations and other large bureaucracies with hierarchical structures depend on technology for effective communications. Those communications do need to be guided by protocol that reflects the overall mission, values, and goals of the organization, to prevent ethical infractions, and to preserve chains of command. However, the constraints of bureaucratic communications procedures and protocol can be perceived of as stifling interagency cooperation. The communication barriers that prevent effective interagency cooperation are not necessarily linked to technology, nor even to rules and protocol, but rather to typical communication barriers like ineffective encoding and decoding of messages and their meanings (Widhiastuti, 2012).
Technology can be used to break down communication barriers while improving the outcomes of existing communication breakdowns. For example, technological tools can be used to create transparent and open forum discussions that allow for multilateral discussions. Technology also permits asynchronous communications, which prevent hasty information decoding and therefore prevent…
Communications # Technologies #Organization
What is Information Communications and Media Technology (ICMT)
ICMT is derived from two fundamental terminologies -- information communication technology and media technology. Information communication technologies refer to the resources and tools used to create, manage, store, and disseminate information (Gray, 2012). They include telephony, broadcasting technologies (television and radio), computers, and other technological media for communication. Each of these media has its technological limitations -- radio, for instance, could broadcast an event live, but one would only hear the sound and not be able to see the performers; similarly, a television would be able to deliver video and sound, but not text (Croteau, Hoynes & Milan, 2011). Media technologies are platforms of computer networks that allow for the delivery of all media forms; interactive, video, picture, sound, text and live (Croteau et al., 2011). Information communications and media technologies, therefore, refer to the various…
Croteau, R., Hoynes, W. D. & Milan, S. (2011). Media/Society: Industries, Images and Audiences (4th ed.). Thousand Oaks, CA: Sage Publications.
Gray, D. (2012). The Connected Company. Sebastopol, CA: O'Reilly Media Inc.
Townsend-Hall, B. (n.d.). Communications Audit: How can it Help You? The Sideroad. Retrieved December 2, 2015 from http://www.sideroad.com/Business_Communication/communications-audit.html
In this regard, Higgins (2002) reports that Micros Systems Inc. introduced a custom application specifically for the hospitality industry early on, and despite the lingering effects of the September 11, 2001 terrorist attacks on the market, this company and others such as BDM International Inc. are continuing their efforts to provide hotels, restaurants and other organizations competing in the hospitality industry with the information technology they need to become more competitive (Bear 1999). More recently, companies such as Avendra have started offering integrated software applications that are specifically designed for various segments of the hospitality industry. This company's integrated software application provides purchasing support for food and beverage operations, room operations, engineering/building and construction, administrative, professional and financial services; cleaning solutions and sanitizing systems; grounds and agronomy maintenance; as well as gift shop and spa equipment operation and products (Avendra's purchasing programs 2010).
According to icher (201), a trend that…
Avendra's purchasing programs, 2010. Avendra. Retrieved from http://www.avendra.com / solutions/PurchasingPrograms/Pages/default.aspx.
Bassoppo-Moyo, T.C., Bassoppo-Moyo, S. & Dube, G., 2002. "Managerial Perceptions in the Application of Information Technology in the Public and Private Sector in Zimbabwe."
International Journal of Instructional Media 29(3): 289-290.
Bear, V., 1999, May 24. "Your Money; Movers & Shakers." The Washington Times: 8.
However, gender expectations of different nations can impede free and open discussion in intercultural communications, if a particular culture has yet to accept that it is appropriate for women to confidently assume positions of authority.
Although cross-cultural communication presents a challenge, globalization has made understanding the difference between high-context and low-context cultures even more vital than ever before. Implied meanings in different cultures have different levels of signification, based upon relationships. "In relationship-oriented countries like Mexico, India and China, people tend to prioritize projects based on the hierarchy of the person who owns it" in contrast to the United States, where the project itself is viewed more important than the person in charge (Frase 2007).
Much like male-female communication tropes, social expectations rather than actual message or even delivery can affect the message conveyed and impede communication. An analysis of diverse work teams at international firms by Brett et al.…
Bond, J. (2007, December). Training in a diverse environment. Canadian HR
Reporter, 20(21), 19, 26. Retrieved July 21, 2009, from ABI/INFORM Global
through ProQuest (Document ID: 1410548371).
Brett, Jeanne, Kristin Behfar, & Mary C. Kern. (2006, November). Managing multicultural teams. Harvard Business Review, 84(11), 84-91. Retrieved July 21, 2009, from ABI/INFORM Global through ProQuest (Document ID: 1151916931).
For example, the way a person tells a child about the weather is different than the way that same person would tell a stranger or a mother or a friend about it. Clarity entails clear words, diction, and a non-sarcastic tone of voice. Avoiding hyperbole (exaggeration), bias, and other blocks to clarity will help any health care professional work better with their coworkers and with the patient population.
I will do everything I can to keep my communications clear, open, and honest. Keeping in mind that clear communications are the hallmark of any healthy relationship will remind me to cultivate clarity in all my interactions with patients as well as coworkers. In fact, communications among coworkers can be as important as those between doctors and patients. Types of medications and treatments being used, allergies, and other information needs to be relayed accurately because human lives are at stake. Because patients'…
Communication theory is described as any systematic explanations of the nature of the communication process. It's important for businesses and organizations to understand communication theory because they can't accomplish their objectives and goals without effective communication between workers. Since it focuses on analyzing the processes with which information is transmitted from the sender to the receiver, communication theory also focuses on the various ways with which information is transferred from one medium to another.
Generally, communication is regarded as the magical factor that can guarantee a happy long-term relationship and organization success (Dainton, 2004). It's an important factor within the Navy, particularly in the Casualty Assistance Calls section since this section deals with helping sailors who have suffered a casualty. Therefore, it's important for the Casualty Assistance Calls Officer to possess effective communication skills because his/her main duty is to provide information, resources, and assistance in the event of a…
Brown, J.M. (n.d.). How Can Cultural Differences Affect Business Communication? Retrieved
December 20, 2011, from http://smallbusiness.chron.com/can-cultural-differences-affect-business-communication-5093.html
Dainton. (2004, September 16). Introduction to Communication Theory. Retrieved December
20, 2011, from http://www.sagepub.com/upm-data/4983_Dainton_Chapter_1.pdf
Communication and Perception Processes
Communication models simplify the descriptions of complex communication interactions
Transmission- a linear one-way process in which a sender transmits a message to a receiver
Participants- senders and receivers of messages
Messages- the verbal and non-verbal content being shared
Encoding- turning thoughts into communication
Decoding- turning communication into thoughts
Channels- sensory routes through which messages travel
Barriers / Noise
Environmental noise- physical noise
Semantic noise- noise in encoding process
Interaction- participants alternate positions as senders and receivers of messages
Participants- senders and receivers of messages
Messages- the verbal and non-verbal content being shared
Encoding- turning thoughts into communication
Decoding- turning communication into thoughts
Channels- sensory routes through which messages travel
Feedback- messages sent in response to other messages
Physical context- environmental factors
Psychological context- mental and emotional factors
Transaction- a process in which communicators generate social realities within social, relational, and cultural contexts.
Carey, J. (Unk). "A cultural approach to communication." Communication as culture.
Retrieved April 11, 2014 from Northern Illinois University website: http://www3.niu.edu/acad/gunkel/coms465/carey.html
"Communication and Perception Processes." (Unk.) In, A primer on communication studies, pp.
1-21. Retrieved April 11, 2014 from Lardbucket website: http://2012books.lardbucket.org/books/a-primer-on-communication-studies/s01-02-the-communication-process.html
He listened attentively to my description, and waited until I had finished talking before responding. We maintained eye contact throughout this exchange. The salesman then showed me the range of what they had within my requirements, demonstrating the traits of each model. He accented these traits with explanatory hand gestures. The CR for both myself as customer and the salesman was complete, and thus I feel that the exchange was successful.
Another exchange that I experienced in my capacity as customer was at a cell phone dealer. As above, I entered, and was approached by a young salesman. This person looked nervous, but nonetheless smiled as he introduced himself. He did not shake my hand, but rather invaded my personal space. I must add that the shop was fairly crowded, which did not help to either ease the salesman's nerves or improve my increasingly irritated disposition. I however tried to…
Smeltzer, Larry R., Leonard, Donald J., and Hynes Geraldine E. Managerial Communication: Strategies and Applications. Second Edition. Boston: MacGraw-Hill Higher Education
Smeltzer, Leonard & Hynes 167
Smeltzer, Leonard & Hynes 47
Smeltzer, Leonard & Hynes 43
This, perhaps, has made me more of an avid listener that is eager to appreciate what others have got to say rather than being a high decibel demagogue that would neither brook any resistance nor would tolerate any dissidence, however mild that may be.
Thus, the very essence of communication, which is nothing but a means of encouraging and stimulating others to share their views while attempting to skillfully shepherd them to veer around towards the speaker's perspectives, and the form it would finally acquire, is heavily influenced by the speaker's personal behavioral traits.
Listening as a Potent Tool for Effective Communication
We must have heard numerous times the exhortation, "Listen carefully, I don't want repeat myself," in some form or the other but in our excessive eagerness to make ourselves heard, we have ignored such requests and pleas and put an unceremonious end to many a potentially enriching communication.…
Carbonell, M. (2005). Extreme personality makeover: How to develop a winning Christ-like personality to improve your effectiveness! . Blue Ridge, GA: Uniquely You Resources.
Donahue, M.C. (1996, December 1). How active is your listening? (communication technique; includes advice for managing anger) . Current Health 2, a Weekly Reader Publication, pp. 23-25.
Frisk, B. (2007, May 11). Effective Listening a Forgotten Art That Can Open Many Doors. Daily Herald, p. 12.
Madrigal, D., & McClain, B. (2001, August). The secret of active listening. Tactical Response, pp. 50-52.
As a result, major changes have been introduced to the area of communication since it was difficult for junior personnel in aviation to present their opinions in the past. The junior personnel faced the difficulties in voicing their opinions because of fear of embarrassment and being reprimanded by the captain. Due to the change and the increase recognition of the significance of communication in aviation operations, the junior personnel and flight crew are incorporated to ensure that the best safety-related decisions are made.
Since communication between managers, maintainers, pilots, and other crew is essential in enhancing aviation safety, the development of an efficient safety program that addresses communication problems is crucial. Aircraft accidents can be lessened significantly through efficient and consistent communication between all the stakeholders in the aviation industry and the parties in aviation operations. The safety program should address the proper encoding and decoding of messages,…
Hill, a.C. (2011, November 5). An Approach to an Aviation Safety Program. Retrieved August
6, 2012, from http://www.scribd.com/doc/87126009/Aviation-Safety-Program
Krivonos, P.D. (2007, June 10). Communication in Aviation Safety: Lessons Learned and Lessons Required. Retrieved August 6, 2012, from http://www.asasi.org/papers/2007/Communication_in_Aviation_Safety_Paul_Krivonos.pdf
Madson, L. (n.d.). Human Factors in Aviation Communication. Retrieved August 4, 2012,
Electronic communication has become one of the most important methods for people to communicate with one another in recent years. Spielberg (1999) noted that patients have sought to utilize electronic communication with their physicians. In the past, he argued, a variety of exchanges were utilized, including in-person visits, telephone, pagers and voicemail, so it was only natural that communication between patients and those within the medical profession would be extended to the realm of electronic communication. Thus, the market has driven the need for health care organizations to begin to explore how they can use electronic communication methods such as email, the Internet, online chats or even SMS messaging to bridge the communication gap with their patients. hile the market may demand new methods of communication be developed, there are risks inherent to the medical profession that present challenges or obstacles to facilitating the market-demanded electronic communication methods.
Spielberg, A. (1999). Online without a net: Physician-patient communication by electronic mail. American Journal of Law & Medicine. Vol. 15 (1999) 267-295.
Hassol, A.; Walker, J.; Kidder, D.; Rokita, K.; Young, D.; Pierdon, S.; Deitz, D.; Kuck, S. & Ortiz, E. (2004). Patient experiences and attitudes about access to a patient electronic health care record and linked web messaging. Journal of the American Medical Information Association. Vol. 11 (6) 505-513.
Winkelman, W.; Leonard, K. & Kossos, P. (2005). Patient-perceived usefulness of electronic medical records: Employing grounded theory in the development of information and communication technologies for use by patients living with chronic illness. Journal of American Medical Information Association. Vol. 12 (3) 306-314.
Wager, K.A., Lee, F.W., & Glaser, J.P. (2009). Health care information systems: A practical approach for health care management (2nd ed.). San Francisco, CA: Jossey-Bass.
Incorrect assumptions regarding the utterances of others often lead to negative interactive elements, such as stress, mismatched expectations and miscommunication. This in turn leads to damaged relationships that could otherwise have functioned well with a simple well-directed question.
According to Walters, self-knowledge is as important as self-management in conversation. This can also be accomplished by questioning. Asking oneself questions leads to a greater knowledge of oneself, as well as the ability to better understand others. When understanding oneself by means of targeted questioning, it is easier to understand others through targeted questioning in conversation. The effect of this is often that the speaker feels understood, that the listener is interested in what he or she is saying.
usan RoAne suggests becoming what she calls a "talk target," or a person to whom it is particularly easy to talk. As a talk target, communicate with difficult conversationalists become easy by means…
Fenson, Sarah. "A Crash Course in Communication." Inc. magazine. August, 2000. http://www.inc.com/articles/2000/08/20000.html
RoAne, Susan. "Talk Targets: Becoming a magnet." Inc.magazine. April, 2001. http://www.inc.com/articles/2001/09/23385.html
Walters, Jamie. "Powerful Questions can have a Powerful Effect." Inc.magazine. September, 2001. http://www.inc.com/articles/2001/04/22457.html
17. Johann calls you and says that Billy smells and he needs a shower. If you don't move Billy to another ward, Johann will sign himself out. Explain in details what you would do to resolve this cross cultural situation.
I would tell Johann that we are doing all we can to ensure Billy's hygiene and that if his body odor continued to bother Johann that we can move him to another room or ward in the hospital.
18. There seems to be a language and cultural barrier that's blocking effective communication occurring between these two gentlemen. Considering they are both your clients, what strategies would you put in place to improve this situation?
The best way to remedy the situation would be to introduce the two patients to each other. A handshake, some eye contact, and small personal interactions can go a long way toward eliminating prejudices and stereotypes…
Australian Indigenous HealthInfo.net (2008). Retrieved Feb 29, 2008 at http://www.healthinfonet.ecu.edu.au/
Department of Education and Training (2005). "Racism No Way." Retrieved Feb 29, 2008 at http://www.racismnoway.com.au/library/cultural/
Indigenous Peoples of Australia: Health." Retrieved Feb 29, 2008 at http://www.ldb.org/oz_h.htm
Effective communications between doctors and nurses has always been a high priority in the medical field, especially in an arena such as a hospital, health clinic or hospice. Communicating effectively between the nurses and the doctors is especially important in a hospice setting due to the fact that the patient is usually suffering the most; both with the physical and the emotional pain and suffering that is being experienced as the patient nears death.
One recent study determined that "doctors and nurses have different but complementary roles in what, when and how treatment choices are negotiated with patients" (Mccullough, Mckinlay, Barthow, Moss, Wise, 2010, p. 482) and the treatment choices when facing death are decisions that should not be taken lightly, either by the involved nurses or the doctors. The decisions taking place in the hospice setting will often determine how much pain and suffering the patient will endure…
Basch, E.; (2010) The missing voice of patients in drug-safety reporting, New England Journal of Medicine, Vol. 362, Issue 10, pp. 865-869
Bezzina, A.J.; (2009) Prevalence of advance care directives in aged care facilities of the Northern Illawarra, Emergency Medicine Australia, Vol. 21, Issue 5, pp. 379 -- 385
Byrnes, J.; Braden, J.; James, G.; Broadus, T.; Owen, R.; (2011) Implementing an electronic medical record (EMR) in an integrated delivery system Sharp Healthcare (SHC) San Diego, California, accessed on September 25, 2011 at http://proceedings.amia.org/1alo2n/
David, S.E.; Ahmed, Z.; Salek, M.S.; Finlay, A.Y.; (2005) Does enough quality of life related discussion occur during dermatology outpatient consultations? The Journal of Dermatology, Vol. 153, pp. 997 -- 1000
Additionally, the very peculiar relationship between modern information technologies and the business must somehow be conceptualized if a proper model of knowledge transfer is to be attained. So, while in some cases, technology may serve as an obvious way to optimize the transfer of knowledge and overcome the barriers of routines, these same technologies, in different settings or with different individuals, will create more barriers and less effective routines. The fundamental concern must be attaining an applicable model of knowledge transfer, and perhaps the willingness to employ the idea of replication wherever it can be straightforwardly implemented.
Traditionally, many careers have been subject to gender specific designations. Obviously, numerous broad fields of work like medicine and law have historically been dominated by men, while women have been relegated to secretarial, nursing, or other subordinate positions. In recent decades this trend has come under fire and gender is no-longer widely accepted…
Cohen, M.D. et al. (1996). "Routines and Other Recurring Action Patterns of Organizations." Industrial and Corporate Change, Vol. 5, No. 3.
Woods, Bob. (2001). "Sharing the Intellectual Wealth." Chief Executive, July.
Cohen, M.D. et al. "Routines and Other Recurring Action Patterns of Organizations." Industrial and Corporate Change, Vol. 5, No. 3, 1996. Page 683.
Woods, Bob. "Sharing the Intellectual Wealth." Chief Executive, July 2001. Page 20.
From the experiences, I have had in organizations that work to combine autonomy, mastery and purpose, the level of performance goes up and becomes the new norm of corporate performance. The many studies of motivation underscore that when autonomy, mastery and purpose are combined, long-term learning and motivation occur (amsey, 2010). The communication networks and channels within organizations are accentuated and made more effective when these three attributes become the foundation of long-term learning and growth over time.
In conclusion, the culture, incentive, and leadership within a given organization have a major impact on the effectiveness of communication networks and channels within organizations. When there is a transformational mindset about aggregating content, data and information then transforming it from a system of record to competitive advantage, companies can use their expertise to compete more effectively. In many respects, this ability to compete more effectively based on better use of information…
Andriole, S. (2010). Business Impact of Web 2.0 Technologies. Association for Computing Machinery. Communications of the ACM, 53(12), 67.
Bernoff, J., & Li, C. (2008). Harnessing the Power of the Oh-So-Social Web. MIT Sloan Management Review, 49(3), 36-42.
Billington, C., & Davidson, R.. (2010). Using knowledge brokering to improve business processes. The McKinsey Quarterly,(2), 110.
Jeffrey H. Dyer, & Kentaro Nobeoka. (2000). Creating and managing a high-performance knowledge-sharing network: The Toyota case. Strategic Management Journal: Special Issue: Strategic Networks, 21(3), 345-367.
Often, in fact, there can be an overabundance of communication without any effective organization or leveraging of the information thus obtained, which can lead to serious detriments to any organization or endeavor (Lager 2006). It is bad enough when one arm of an organization doesn't seem to know what the other is doing, but the problem seems somehow conceptually worse when the various arms have information regarding the rest of the organization, but don't utilize it. This is, unfortunately, partly occurring in my organization, and is also an issue I need to deal with personally as I incorporate the organization's goals and actions into my own thinking and methods.
This concept of the correct processing and utilization of information goes further than simply making the organization run more efficiently on an internal level. Especially as new regions of the world are becoming increasingly important for business, the use of communication…
Fitzgerald, Neil. (2006). "Mind the gap." Information week 28 August, pp. 8.
Friedrich, N. (2008). "Disparate solutions work to fill communications gap." Microwaves & RF 47(6), pp. 44.
Lager, M. (2006). "Overcoming a bear of a communications gap." Customer relations management 10(7), pp. 51.
Communication Management and Organizational Change
Communication management in the organization and most specifically in the organizational change environment is critically important. The work of Heathfield entitled "Communication in Change Management" state that it is impossible to "over-communicate when you are asking your organization to change." (2011, p.1) According to Heathfield, there are four critical components of effective communication as follows:
(1) The person sending the message must ensure that the message is presented clearly with great detail and that the message be perceived as containing integrity and that the message be authentic;
(2) The individual reading the message must make the decision to listen and to ask questions to ensure clarity and finally must trust the message's sender;
(3) The method of delivery must be chosen as appropriate for the context and for the needs of the sender and receiver of the message;
(4) The message content must resonate and…
Albrecht, Karl G. The Northbound Train. N.Y.: AMACON, 1994.
Blake, R. And Mouton J. Corporate Excellence Through Grid Organizational Development. Houston, 1968 Gulf Publishing Co.
Cohen, Eli and Tichy, Noel. "How Leaders Develop Leaders" in Training in Development. May 1997 pp. 58-73
DiFonzo, N., & Bordia, P. (1998). A tale of two corporations: managing uncertainty during organizational change. Human Resources Management, 37, 295-303. Retrieved May 10, 2006, from the LIRN, ProQuest database.
This became a major roadblock for the project with opposing views on the problem.
Finally, the manager spoke to the client and explained the situation. They agreed to extend the due date by a couple of months and the developers and testers felt that time was good enough to make the changes. So, communication helped to clear this stand-off between the team members.
Leadership style of the manager
The manager followed a democratic style of leadership. According to Daft (2007, p.44), "A democratic leader delegates authority to others, encourages participation, relies on subordinates' knowledge for completion of tasks, and depends on subordinate respect for influence." This is the exact approach that was followed by my manager and it proved to be effective. He could manage the entire project and could communicate easily with those located in different parts of the world.
Such a style of leadership was comfortable for all…
Daft, Richard. L. (2007). The Leadership Experience. Publication: Cengage Learning.
Hartley, Peter. Bruckmann, Clive. G. (2002). Business Communication. Publication: Psychology Press.
There is only so far Google Translate can take a person hoping to achieve social harmony across cultures. Language barriers are enhanced, and exacerbated, by the differences in non-verbal communication across cultures. Whether for business or personal interactions, non-verbal communications characterize a culture's values and social norms. This is why places like Sweden feel completely different from places like Saudi Arabia; and places are dramatically different in terms of how the society is structured, who is in power, and what norms govern behavior. Understanding the complex facets of cross-cultural communication can greatly enhance a travel experience, or a business interaction.
Of the innumerable sociological and anthropological frameworks used to understand and explain cross-cultural differences in communication, Geert Hofstede's cultural dimensions are among the most useful and well used. Power distance, individualism vs. collectivism, masculinity vs. femininity, uncertainty avoidance, long-term vs. short-term orientation, and indulgence vs. restraint are important and…
In a travel article about Stockholm, Alford (2012) relates tales that reveal the unique communication styles of Sweden. These styles can be conceptualized in terms of Hoftstede's cultural dimensions. For example, Swedish society has quite a low power distance; its culture is not hierarchical and is self-defined as being "socialist" in spirit (Alford, 2012, p. 2). Moreover, as Alford (2012) points out, most people in Stockholm also have a cabin in the woods or on an island -- highlighting the relatively flat social structure that has a low distance between haves and have-nots (p. 2). The power distance factor in Sweden can be readily compared to more hierarchical societies, such as India, in which the haves and the have-nots are separated by wide and usually insurmountable chasms. Even the United States has a higher power distance factor than does Sweden, as many Americans are fundamentally opposed to social institutions and structures that generate equality such as free higher education for all citizens, and free healthcare funded by taxpayer dollars. As American onlooker Alford (2012) describes it, " New parents get 480 days of parental leave?! Everyone I talk to seems to have a summer house on an island?!" (p. 2).
As Allwood (1999) points out, Sweden shares many communication traits in common with other Nordic countries like Finland. However, there are a few culture-specific variables that should be taken into account to better understand non-verbal communication patterns. One is specific to social gatherings in which alcohol is involved. Allwood (1999) notes that in Sweden, it is customary for each guest to bring and drink his or her own alcoholic beverages rather than expect the host to provide it. Moreover, the guests will not start drinking until a communal toast has been proposed (Allwood, 1999). This is somewhat similar to the Jamaican custom of not starting to eat at a party until the host makes an invitation to do so; which is ironic given the informal nature of Jamaican communication styles in general ("Jamaica: Language, Culture, Customs, and Etiquette," n.d.). Swedes appreciate informality, but do not appreciate superficiality in terms of conversation topics and styles ("Sweden: Conversation," 2009).
Allwood (1999) also notes that Swedish teaching styles are noticeably different from those in other cultures including other Nordic cultures. There is less authoritarian teaching styles in
Communication in Healthcare: Crucial Conversations
A crucial conversation which I was a part of recently involved an experience which concerned a patient going through end of life care. During this conversation I had to bring to the other nurse's attention the fact that some of her actions were offending the patient and the patient's family and that during this difficult time that really was not acceptable. For example, during the conversation I explained to the nurse that eye contact with this middle eastern ethnic group was supposed to be avoided, as was pointing as both were considered extremely offensive. The other nurse also tried to prevent candles from being lit and folk dishes from being eaten in the room. I explained to her that within this culture it was an inherent and important part of the ritual of death and a way to honor the dying. It was apparent that…
Crib, A. View in a new window. (2011). Integrity at work: Managing routine moral stress in professional roles. Nursing Philosophy. 12, 119-127.
Grossman, S., & Valiga, T. (2009). The new leadership challenge: Creating the future of nursing
(4th ed.). Philadelphia: F.A. Davis.
Maxfield, D; Grenny, J. (2012) The Silent Treatment. Retrieved from AORN & ACCN:
Promotion of Diversity: Is it Really Effective?
The effectiveness of diversity in an organization can be seen in the ability of every employee to recognize the differences that others have from them, and the ability of each to consider such differences as a challenge that can build them with success. Many human resource managements promote diversity because they see the advantages that it can bring to their organization. That is, if they will be able to properly manage the uniqueness of every individual and give attention to their talents, skills, and needs. With the right promotion to diversity, an organization can have the potential of achieving success despite of diverse backgrounds of its employees.
In today's continuous advancements especially in the industry of technology, it can be deducted that diversity at workplace is effective. These days, it is very rare that we see a company composed of people that belong…
Managing Diversity in the Workplace.
A ttp:/ / www.sbaonline.sba.gov/gopher/Business-Development/Success-Series/Vol8/diversty.txt
Chapter 12: Managing Diversity in the Workplace.
2003. UCSF Human Resource Online. http://ucsfhr.ucsf.edu/pubs/managingHR/?x=679
3. What can be done to alleviate the difficulty in maintaining both text-based and 'normal' web sites?
It is important to provide websites that are accessible to all individuals and at times this involves creating a text-based version of a graphical website. Often designers fall behind on updating these alternate versions of their websites, thus leaving disabled individuals with inadequate access to the information they are searching. There are, however, many ways that designers can make this job easier for themselves, including the use of database driven websites where they need only update the information in one place, but all versions of the site draw their information from the same site, and thus present the same information to all users. Other solutions suggested by the authors (Gregorr, et al., 2005) involve the use of style sheets that allow Internet users to select the specific features of a site to suit…
Gregor, P., Sloan, D., & Newell, a.F., 2005. Disability and Technology: Building Barriers or Creating Opportunities? Advances in Computers, 64, pp. 283-347.
Lay, M. et al., 2000. Technical Communication. Boston: Irwin McGraw-Hill.
Schement, J.R.. ed., 2002. Economics of Information. In J.R. Schement, ed. 2002. Encyclopedia of Communication and Information, vol. 1. USA: Macmillan Reference. 271-272.
Suggested Approach for Reconciliation and Resolution
The suggested approach to reconciliation and resolution would, as in the cases of Donnie and Mika also rely primarily on the process of educating the individuals involved to better understand certain information that they would need to understand to achieve their common objective. More specifically, Tyrrell should attempt to develop a method of helping the Bishops understand the positive elements of modern communications and information media and to overcome their existing reluctance based on ignorance and fear of something new.
Post Response #4 -- Cleveland
Dilemmas and Most Prominent Dimensions at Issue
The dilemma presented by this situation is that, on one hand, the United States Navy promotes, supports, and encourages all enlisted individuals to respect cultural diversity and individuality of all persons; but on the other hand, the U.S. Navy also maintains an extremely rigid set of formal organizational values and standards that…
Integrated Corporate Communication (ICC) and Corporate Communication (CC)
The established limitations are severely customized by globalization: the size of the company (where there is not a major link with the area of the performance, delocalization and outsourcing and being dependent on the network), design of the product and sales (where the relation with the competitors may be competitive cooperative) somewhat similar to the frequency of motor industry), competitive relations of space-time, the consumer models (which is focused with a turn down in the analogical media. The increasing significance of digital media and internet is also included. The most important of them is the advertising of television and the television itself); the importance of communication in the competitive environment, less protectionist measures of the economic systems, open spaces of competition, complex differentiation (Walther, 2007).
The incorporation of the global markets struggle to remove the inert environment and change them with the…
Argenti, P. And Forman, J. (2002) The Power of Corporate Communication, New York: McGraw-Hill.
Argenti, P.A. (2009) Corporate Communication, New York: McGraw-Hill/Irwin.
Argenti, P.A. (2009). Corporate communication. Singapore: McGraw-Hill
Argenti, P.A., Barnes, C.M. (2009). Digital strategies for powerful corporate communications. New York: McGraw-Hill
Innovation at L3 Communications
Planning for Innovation
Management Systems and Innovation Metrics
Rewards and Incentives
Leadership's Commitment to Innovation
Leadership's Innovation Strategy Involvement
Ethics in Innovation
L-3 is a prime contractor in Command, Control, Communications, Intelligence, Surveillance and Reconnaissance (C3ISR) systems, platform and logistics solutions, and national security solutions; L-3 is also a leading provider of a broad range of electronic systems used on military and commercial platforms (L-3, N.d.). The company's client base includes an array of different organizations such as the U.S. Department of Defense and its prime contractors, U.S. government intelligence agencies, the U.S. Department of Homeland Security, U.S. Department of State, U.S. Department of Justice, allied foreign governments, domestic and foreign commercial customers and select other U.S. federal, state and local government agencies.
The L-3 concept was developed along three different central components that constitute the organization's…
Alipour, F., K., I., & Karimi, R. (2011). Knowledge Creation and Transfer: Role of Learning Organization. International Journal of Business Administration, 2(3), 61-67.
Halliday, S., & Beddie, F. (2009). Informal Learning. At a Glance. National Centre for Vocational Education Research, 12(1), 1-12.
Hooley, G., Greenley, G., Fahy, J., & Cadogan, J. (2010). Market-focused Resources, Competitive Positioning and Firm Performance. Journal of Marketing Management, 17(5-6), 503-520.
IMT. (N.d.). Innovative Micro Technology Receives Equity Investment From L-3 Communications to Partner on MEMS-based Strategic Technologies for Defense Applications. Retrieved from IMT: http://www.imtmems.com/index.php?option=com_content&view=article&id=89:innovative-micro-technology-receives-equity-investment-from-l-3-communications-to-partner-on-mems-based-strategic-technologies-for-defense-applications&catid=13:press-releases&Itemid=7
Communication in the criminal justice system
The process of communication entails the passage of information between individuals. This flow of communication, however, has its principles. The principles include the need of effective channel of communication, message, and the sender. It is also vital for receivers to comprehend the message. In organizations, communication takes a formal and informal approach. Formal approaches to communication in organizations include the use of business memos, letters, and newsletters. On the other hand, an informal channel of communication relates to those channels of communication, not under management's control. This mode of communication refers to grapevines and other unregulated channels of communication in organizations. Successful criminal justice system organizations should have good communication structures. Flow of information in such organizations need to flow from up down and down- up.
However, current workload and tasks at the judicial justice systems have negative implications on communication channels. For centuries,…
Stohr, M.K and Collins, P.A. 2013. Criminal Justice Management. Theory and practice in Justice- centered organizations. New York: Routledge
Eaton, D.K. (2009). Morbidity & Mortality Weekly Report, Surveilance summaries, 58 (10), 2- 21.
The purpose of effective communication is to co-ordinate efforts towards achieving team goals, enhancing quality of meetings for information to be shared, decisions collectively made, and for there to be shared understanding about the tasks to be performed. A necessary component of team work is establishing shared meaning of the work, and appropriate means of delivering high quality consumer care (Borrill et.al, 2000).
Effective healthcare centers heavily rely on effective communication for them to live up to their missions. Productivity at the workplace improves when information flawlessly flows from one level to another. It leads to more tasks completed, consequently leading to the fulfillment of goals. In the workplace too, effective communication usually has a positive effect on employee performance through increased morale, higher retention rates and the overall productivity at the workplace. According to Aramyan (2015), it also leads to reduced misunderstandings, increased empowerment and truthfulness, as well as…
Stress, Communication, And Motivation
Stress, Communication and Motivation
Job Description- Unilever
Research and Development Executive
Reports to: Research and Development Department Head
ased at: Unilever, Canada
Job Purpose: To carry out the research and developments of the latest innovations in the field of marketing and production as well as ways in which to produce new and customer friendly products.
Key Responsibilities and Accountabilities:
The maintenance of a separate record and data base for the various business clients and their respective products,
Carry out research into the latest technologies and innovations around the globe and how those can be applied to the products of the firm,
Devise strategies and evaluate the scientific aspects of the new ideas and implementations,
Co-ordinate with the other departments in the company as well as the client heads to gather more ideas and what other ways there are to improve on the products,
Carrying out market…
Knippen, J.T. (1999). Breaking the barriers to upward communication: strategies and skills for employees, managers and HR specialists. Quorum Books.
Maxwell, S. (2005). Global knowledge networks and international development: bridges against boundaries. Routledge Publications.
Schuler, R.S. (2004). International Human Resource Management: Policy and Practice for Global Enterprise. Routledge Publications.
When instituting organizational change, emphasizing the need for that change is vital to increase the chance of acceptance of the new alterations in approach. It must be communicated that an organization cannot succeed in a global environment if it is not diverse. Multinational departments and a diversity of employees, with a wide range of skills and knowledge spheres make the organization more flexible and responsive. If employees are aware of this fact, they will be more accepting. Transmitting examples of intercultural success stories is particularly essential as an organization adjusts to its multinational status.
Conclusions: Improvements in the current environment
Diverse organizations are stronger, after the initial adjustment period, and also are able to more effectively communicate to a wide range of consumers, internationally. And common language of virtual communication may eventually be established, reducing the chances of offense in coming eras. The new global era of business has also…
Berger, Bruce K. (2008). Employee/organizational communications. Institute for Public
Relations Online Journal. Retrieved on December 8, 2010 at http://www.instituteforpr.org/essential_knowledge/detail/employee_organizational_communications/
Describe a cultural miscommunication that you experienced and how you would handle it differently now. (2007). Communication World. Retrieved from FindArticles.com on December 8, 2010 at http://findarticles.com/p/articles/mi_m4422/is_1_24/ai_n17093570/
Effective organizational communication: a competitive advantage. (December 2008). HR.
For example, women are taught to collaborate, and affirm rather than subvert other people in conversation. But women can recognize that the need to speak up when provoked, if they are conscious of their conversational tendency. A woman whose idea is stolen by a male co-worker in an aggressive, male-dominated firm that praises competition cannot simply complain to her boss after the meeting where the co-worker claimed 'their' idea was 'his,' or assume that the truth will eventually be revealed about the theft. Likewise, a male who wishes to maintain a good relationship with a female boss can benefit from engaging in conversation that is not stereotypically 'facts' related (like baseball scores) but is more relational, such as inquiring about how the boss' day is going (Simon & Pedersen, 2005).
Again, stereotyping is never valid, and if you meet someone who differs from these generalizations, or if you yourself do…
Buchanan, Holly. "Male vs. female: Communication Styles." Marketing to Women.
2006. 8 Nov 2007. http://marketingtowomenonline.typepad.com/blog/2006/02/male_vs_female_.html
Tannen, Deborah. You Just Don't Understand. New York: Quill, 2007.
Simon, Victoria & Holly Pedersen. "Communicating with Men at Work: Bridging the Gap with Male Co-Workers and Employees." Male / Female Communication Newsletter. March 2005. 8 Nov 2007. http://www.itstime.com/print/mar2005p.htm
There are a number of norms for business communication . Business communications serves to perform a number of tasks, ultimately leading to improving the performance of the business. It can inform, motivate, explain or clarify, and business communication can also help to build a team. Within these roles, however, there are some norms for communication in the business setting. Business communication has a higher degree of formality than casual conversation. This is the same no matter by what means the communication occurs, but it also means that communication is more frequently in writing. That allows for better choice of words, for accurate recording of the communication and for communicating the message to many respondents. A more formal style also helps with broadcasting a message to a larger audience, because the formal style focuses the communication strictly on the issues at hand (Ingram, 2015).
The fact that…
Baack. (no date). Chapter 3: Management communications: Verbal and non-verbal channels.
Hopkins, L. (2015). The five key elements to nonverbal communication in business. Frugal Marketing. Retrieved December 5, 2015 from http://www.frugalmarketing.com/dtb/nonverbal.shtml
Ingram, D. (2015). Communication etiquette in business. Houston Chronicle. Retrieved December 5, 2015 from http://smallbusiness.chron.com/communication-etiquette-business-2827.html
MSG (2014). Overcoming communication barriers. Management Study Guide. Retrieved December 5, 2015 from http://www.managementstudyguide.com/overcoming-communication-barriers.htm
The Ivey business case Collision Course -- Selling High Performance Motorcycles in Japan outlines the case of the Japanese importer and marketer of an Italian line of motorcycles, Tommasi. In this case, there are several issues raised. First, there are communication barriers between the different people involved in marketing the motorcycles -- Japanese dealers who speak little English and Western expats on the marketing side who speak little Japanese. Second, there are issues with the product, and the way that the product is being marketed. The protagonist in the case is the intermediary between the dealers and the Italian company, and therefore has to work with these conflicting marketing tactics daily. The dealers feel that their expertise in the Japanese market has not been reflected adequately in the company's strategy. Conversely, the company would prefer to see its strategy implemented as it desires. So there are intercultural communication…
Hajj is the largest gathering in the world, attracting millions of Muslims each year. As the Muslim community worldwide grows to well over one billion, the number of pilgrims to Makkah (Mecca) also grows. In 2012, there were more than 3.5 million men and women in attendance but those numbers are expected to climb to as many as 10 million by the year 2020 (D'Alessandro, Edd & Al Mubarek, 2013). The mass gathering presents a number of concerns for EMS professionals, from acute injuries related to crowd swells to the spread of infectious diseases to cardiac arrests. Effective communication is critical for the success of all EMS efforts at the annual Hajj pilgrimage.
As the number of pilgrims increase each year, and as the local infrastructure shifts in response to those increases, EMS professionals face ongoing challenges related to communication. These challenges can be loosely grouped into five categories including…
Alanazi, A.F. (2012). Emergency medical services in Saudi Arabia: A study on the significance of paramedics and their experiences on barriers as inhibitors of their efficiency. International Journal of Applied Medical Research, 2(1), 34-37. Retrieved from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3657988/
D'Alessandro, K., Edd, W.L. & Al Mubarek, H. (2013). Muslim Mass Pilgrimage Poses Logistical and Planning Challenges. Journal of Emergency Medical Services. Retrieved from http://www.jems.com/articles/print/volume-38/issue-9/major-incidents/muslim-mass-pilgrimage-poses-logistical.html
Dees, L. (2007). Culturally competent care in the emergency medical services. Texas EMS Magazine. July/Aug 2007.
Eltahir, A. H. (2000). Development of Health Services in Hajj Seasons. Journal of Family and Community Medicine 7(1): 13-14.
Leadership Training and Its elationship to Communication Skills, Self-Esteem, and Problem Solving Skills among Youth
Transformational leadership remains a critical phenomenon as described through behavioral components such as inspirational motivation, idealized influence, individualized consideration, and intellectual stimulation. Idealized influence is the first element and is reflected based on the conceptualization by transformational leaders who behave in a manner that allows them appear as role models among their followers. Such individuals are respected, trusted, and admired (Olive, Gottfried, Guerin, Gottfried & eichard, 2011). Followers relate with the leaders with the aim of emulating them.
Children's attachment style is normally attributed to parental factors or parenting style. Attachment styles are well formed at early ages even though they are predictive of outcomes for future leadership. Early life shows that bonds developed by infants with caregivers vary between from an insecure to secure attachment styles. The relationship identifies diverse infant attachment styles which…
Day, D.V. (2011) Integrative perspectives on longitudinal investigations of leader development: From childhood through adulthood. The Leadership Quarterly 22-561 -- 571.
Gottfried, A.E., Gottfried, A.W., Reichard, R.J., Guerin, D.W., Oliver, P.H., & Riggio, R.E. (2011). Motivational roots of leadership: A longitudinal study from childhood through adulthood. The Leadership Quarterly, 22(3), 510 -- 519.
Mortensen, J., Lichty, L., Foster-Fishman, P., & Warsinske, K. (2014). Leadership through a Youth Lens: Understanding Youth Conceptualizations of Leadership. Journal of Community Psychology, Vol. 42, No. 4, 447 -- 462
Murphy, S.E., & Johnson, S.K. (2011) The benefits of a long-lens approach to leader development: Understanding the seeds of leadership. The Leadership Quarterly 22. 459 -- 470.
Bridging the Gap
(Between Communication Styles)
In Management in Two Cultures, author Eva S. Kras discusses many differences between Mexican and U.S. cultures and their effects on business dealings. She describes differences in cultural values, customs, and attitudes that lead to misunderstandings when the two countries meet in the workplace. Perhaps most significant are communication styles, which are learned by socialization in childhood and so habitual to both cultures that they almost go unnoticed. The work of Deborah Tannen (1995) on feminine and masculine communication styles is helpful as a way to look at differences in the communication styles of Mexicans and Americans.
Tannen argues that American girls and boys are socialized so differently, they almost grow up in two different cultures. Socialization begins at birth. For example, when we hold baby girls, we position them so that they can see directly into our faces as we talk to them.…
Kras, E.S. (1995). Management in two cultures: Bridging the gap between U.S. And Mexican managers. Yarmouth, ME: Intercultural Press.
Tannen, D. (1995). Talking from 9 to 5. New York: HarperCollins.
In general, communication refers to the sharing of ideas by transmitting those ideas from at least one individual to at least one other individual. Communication can involve several different mediums: it includes verbal transmission of ideas, visual transmission of ideas, and it can involve both deliberate and unintentional or even unconscious transmission of ideas. Communication is not necessarily limited to same species either: individuals from different species often communicate using postures, mannerisms, and sounds that are universally associated with particular concepts, such as aggression and dominance or submission and fear, among many others.
What is the purpose of communication?
Communication has many different purposes. Most generally, it is intended to allow another individual to understand the state of mind of another individual. That state of mind may include myriad different ideas such as aggression, non-aggression, interest, non-interest, possessiveness over resources, and even deception, such as in the case of…
effective communication in the criminal justice profession. Good verbal and nonverbal communication is essential in every area of the criminal justice system, and developing good communications techniques is essential for criminal justice professionals. These skills can be used with other professionals, in interrogations, and in just about every aspect of a criminal justice career.
The process of effective verbal and nonverbal communication between criminal justice professionals entails everything from writing case decisions in the judicial setting, to writing police reports, internal communications, public relations material, and communications regarding cases, interviews of suspects, and much more. All of these communications between professionals follow a process of information being found, verified, and used to advance the field or the case in some way. It also uses primary and secondary sources for the information, and the process also entails several stages in the information flow. These stages are informal discussion, formal reports, exchange…
Heilman, K., & Lawson, K.M. (2000, December). Facilitating communication. Corrections Today, 62, 84.
Shadow, M. (2008). Improving nonverbal communication in criminal justice. Retrieved 1 Oct. 2009 from the Socyberty.com Web site: http://socyberty.com/law/improving-nonverbal-communication-in-criminal-justice/ .
Communication Systems Put Wheels on Projects
Facilitation participation. Development Support Communication (DSC) is a system that facilitates the sharing of information about development agenda and associated actions (Adesida, 2001). The purpose of development support communication is the effective linking of the stakeholders in a development process (Adesida, 2001). The range of stakeholders who benefit from a development support communication system is broad, including the planners, the implementers, the donor community, and the beneficiaries of the development (Adesida, 2001). Good communication is critical to effective development planning and implementation (Adesida, 2001). By adhering to development communication system, planners and implementers can greatly enhance the quality of their communication, providing explicit and interpretable data (Adesida, 2001). The objective is provide clarity about the goals and objectives, to articulate the development roles, including the opportunities afforded beneficiaries to help shape the eventual development outcomes (Adesida, 2001). Beyond its impact on the quality and…
Adesida, O. (2001). Health Futures, WHO Africa region, Harare. Retrieved http://www.fao.org/docrep/005/y4338e/y4338e07.htm
Communication Planning for Development: An Operational Framework. Paris, France: UNESCO.
Hancock, A. (1981). Retrieved http://cpj.org/2012/02/attacks-on-the-press-in-2011-in-africa-a-return-of.php
Hancock, A. (1992). Communication Planning Revisited, A. Hancock. Paris, France: UNESCO.
c) I would avoid something obviously inappropriate like wearing pyjamas to K-Mart or things like that. I would also avoid wearing ill-fitting clothes or clothes that are inappropriate for the environment. I would not wear my jogging sweats to a church function, for example. At the same time, I would not wear my Sunday best simply to go out for some KFC and fries. Wearing wildly inappropriate clothes in any situation would create the impression that I do not care enough about myself or what I am doing to think about what I wear.
Cornelius LaPide appears to be saying that all a person is in his or her heart can be seen in the face and eyes; even those who deceive others about this cannot hide the truth consistently from appearing on their faces. I agree with this. The mouth and eyes are, for me, the most expressive…
What are the main communication channels you will apply in your business? Justify
Communication channels are the ways through which individuals within an organization communicate. The communication channel or medium employed to convey a message influences how correctly the message will be received. One of the key communication channels that will be used in the business will be face-to-face communication. This is one of the richest communication channels and will be employed within the organization as it has staff of less than 30 people (Williams, 2016). In addition, this communication channel will facilitate interaction between the speaker and recipients and in elucidating any vagueness. Moreover, as a verbal form of communication, face-to-face communication channel is fitting with respect to obtaining immediate feedback and when there is urgency to communicate (Bauer and Erdogan, 2016). A second communication channel that will be used in the organization is mobile communication. This communication channel…
Administrative Leadership in Education -- My Philosophy
Assuming that the leader has integrity, is morally upright, and is in the public school system in order to make a difference (a positive impact on learning), among the most important things that a leader in a public school -- a principal or vice principal, or a board member or counselor -- should concentrate on is his or her ability to communicate. That's my overriding philosophy. And by communicate I am not just talking about speaking or sending emails, writing reports or talking to students during lunch period or recess. Nor am I referring to a phone conversation with a concerned parent whose child has been bullied in school.
The raw basic definition of communication means the act of imparting information, or transmitting information. But communication is a two-way street and if the person in an administrative position isn't listening to what is…
Barriers and Gateways to Management Cooperation and Teamwork
Competitive advantage is that which is sought by "Organizational America" according to the work under current review and the subject matter of this work entitled, "Barriers and Gateways to Management Cooperation and Teamwork." It seems that the focus is on improving, planning, devising and the implementation of specific ways of doing tasks that propel toward constant bettering the method or approach within the organization of the work environment. A manager will generally spend the largest part of the workday seeking methods of bringing graduation upward in terms of the employee job performance while being in the position, more often than not, of needing to gain more work for less resources and all under the heading of "maximizing competitive advantage." The part played by low, mid, and top-level managers is discussed by this work as well and particularly as it relates to 'teamwork'.…
Healthcare Service Delivery
Interpersonal communication in delivery of health communication
Interpersonal communication is the form of communication that exists between two people and it is the type of communication that is deemed universal in many measures. Interpersonal communication involves the daily exchange which could be informal or formal in nature depending on the purpose and surrounding, it can take the form of facial expression, sounds, gestures, written words, spoken words and postures (MBA Knowledge base, 2011).
Interpersonal communication, involves dissemination and reception of objective message or information between two or more people/groups with an aim of getting the desired effect on the receiving individual or groups (Ally & Bacon, 1999). Some professional however contend that for a communication to qualify to be considered interpersonal communication then the two parties involved must be at close proximity and must be familiar with each other or share something in common. The health sector…
Ally & Bacon, 1999. Interpersonal Communication: Definition of Interpersonal Communication.
Retrieved March 30, 2014 from http://www.abacon.com/commstudies/interpersonal/indefinition.html
Education Resources Information Center, (2008). International Journal of Language & Communication Disorders. Retrieved March 30, 2014 from http://www.eric.ed.gov/ERICWebPortal/search/detailmini.jsp?_nfpb=true&_&ERICExtSearch_SearchValue_0=EJ818590&ERICExtSearch_SearchType_0=no&accno=EJ818590
Health Promotion at EACH, (2014). Planning: Needs assessment: what issue should your program address? Retrieved March 30, 2014 from http://www.each.com.au/health-promotion/health-promotion-at-each/what-is-health-promotion/planning/
Popular culture differs from what was once referred to as "high" culture ("Popular Culture" 2000). High culture distinguished and continues to distinguish itself from popular culture by subordinating the latter. However, a tremendous shift in academia has led to the critique of both "high" and "low" culture and a subsequent merging of the two ("Popular Culture" 2000).
Also known as "mass" culture, popular culture can be considered crude even as it shapes politics and policy ("Popular Culture" 2000). According to Chito Childs & Laudone (2004), popular culture is uniquely responsible for the shaping of values, beliefs and norms surrounding interracial friendships, interracial relationships, and race relations in general. Films that depict interracial couples "tend to reinforce the existing racial hierarchy, rendering interracial relationships problematic," (Chito Childs & Laudone 2004, p. 1). Popular culture is part mirror for social realities and part shaper of those realities.
One exception to the generally…
Chito Childs, E. (2009). Fade to Black and White: Interracial Images in Popular Culture. Lanham, MD: Rowman & Littlefield.
Chito Childs, E. & Laudone, S. 2004-08-14 "Interracial Images: Popular Cuture Depictions of Black-White Couples" Paper presented at the annual meeting of the American Sociological Association, Hilton San Francisco & Renaissance Parc 55 Hotel, San Francisco, CA, Online . 2009-05-26 from http://www.allacademic.com/meta/p108369_index.html
Dolby, N. (2001). Constructing Race: Youth, Identity, and Popular Culture in South Africa. Albany: SUNY Press.
English in Teaching and Learning Math in Hong Kong
With the intermingling of cultures, business, and globalization in general, it is difficult to imagine that English would not be spoken or at least understood in some form in any part of the world. If nothing else, Internet communication has opened up myriad opportunities for people to learn about any amount of cultures and languages they wish. In terms of business, as mentioned, the world has also become increasingly globalized. Businesses that can expand globally tend to be stronger financially and have greater longevity than those who cannot. Often, an ability to communicate internationally is at the heart of business success. For this reason, the medium of instruction in schools, and especially non-English speaking countries, have come to the forefront of educational attention. In Hong Kong, social and political changes have given a unique dynamic to whether or not English should…
Education Commission (2005, Dec.). Report on Review of Medium of Instruction for Secondary Schools and Secondary School Places Allocation. Hong Kong Special Administrative Region of The People's Republic of China. Retrieved from: http://www.e-c.edu.hk/tc/reform/resources/MOI&SSPA_report_Eng.pdf
Poon, A.Y.K., Lau, C.M.Y. And Chu, D.H.W. (2013, March). Impact of the Fine-Tuning Medium-of-Instruction Policy on Learning: Some Preliminary Findings. Literacy Information and Computer Education Journal, Vol. 4, Iss.1. Retrieved from: http://infonomics-society.org/LICEJ/ImpactoftheFineTuningMediumofInstructionPolicyonLearningSomePreliminaryFindings.pdf
Tsui, A.B.M. (2008). Medium of Instruction in Hong Kong: One Country, Two Systems, Whose Language? Medium of Instruction Policies: Which Agenda? Whose Agenda? Edited by James. W. Ollofson and Amy B.M. Tsui. Taylor & Francis e-Library.
Zeng, W. (2007). Medium of Instruction in Secondary Education in Post-Colonial Hong Kong:
General Education eacher
Special Education eacher
Student with disabilities
Related Service Specialists
All Interested Stakeholders
All Required Stakeholders
How would your program be designed? Be sure to identify the roles and responsibilities of the various stakeholders.
he special education program in the charter school would be designed as an inclusive model with students with special needs receiving as much of their education as possible in the general education classrooms. his model would be configured in accordance with the federal laws and regulations (Public Law 94-142 Individuals with Disabilities Education Act (IDEA) (subsequently amended to Public Law governing the education of students with special needs.
Educators in the charter school are responsible for ensuring that the individual education plans (IEPs) of the students are met and that they receive a quality education that is commensurate with the education that students…
The role of the community is primarily to serve as a resource for social opportunities for the students with disabilities, and to ensure that their organizations provide equitable program models. Moreover, the role of the community will vary across the lifespan of the children with disabilities, just as it does with everyone else. For children with special needs, this means that the community will need to be compliant with federal and state laws such as the Americans with Disabilities Act, which requires physical and/or structural accommodations in public facilities to ensure access by people with disabilities, and also Section 504 of the Rehabilitation Act of 1973, which addresses the provision of accommodations in the workplace. Various agencies provide services to students and the families of students with disabilities. Each agency has its own purpose from which the duties, roles, and responsibilities of its workers are derived. As children with disabilities age, they and their families engage with different agencies depending on the needs and objectives associated with particular phases of their life. The agencies may be educational, regulatory, supportive, or transitional in the way they function. Furthermore, agencies play a strong role in the compliance and quality assurance of educational programs for children and students with disabilities.
2) Reflect on the barriers that you might encounter when collaborating with stakeholders. How would you address these barriers?
A wide variety of perspectives greet the special education teacher who strives to ensure that students with special needs receive their education according to FAPE. Section 504 of the Rehabilitation is n Act of 1973 was enacted to ensure that students with special needs would receive a free and appropriate education (FAPE). It is important to differentiate between barriers that are grounded in ignorance and barriers that represent informed resistance on ideological or practical bases. Stakeholders may resent the idea of supporting students with special needs because of false beliefs they may have or simply because they are not knowledgeable about special education or students with disabilities. Barriers may also be raised when people believe that the effort required of them will simply be too great, or that the students will not be successful regardless of the amount of effort that is provided to them. Barriers of this type are often associated with students who exhibit behavior problems or have severe disabilities. The primary means of dealing with all three of these types of barriers are through education and communication. It is often possible to reduce barriers by encouraging people to give something a trial run rather than making what may seem to be a commitment written in stone.
Training: the act of acquiring the necessary knowledge, skills, and behaviors to accomplish a task or set of tasks often comprising an occupation or profession, usually through the direct or indirect instruction of the knowledge/skills/behaviors acquirer or "trainee" by a supervisor, instructor, or other knowledgeable and practiced entity or "trainer." Can also refer to the act of imparting this knowledge, i.e. The actions taken by the trainer to ensure the trainee's abilities and proficiency in the trained-for task(s) and activities.
Computer-based training: Training that takes place with the assistance of a computer and specific software programs as the primary means of instruction, either as a standalone (i.e. without other training methods or media being employed) or as part of a larger curriculum that includes more traditional methods of instruction as well. Typically implies some level of automation and personal adaptability in the exact subject matter and method of instruction.…
Telecommuting is the act of periodically working out of the main office, one or more days a week either at home, or at a telework center. (Avery and Zabel 2000, 82) The concept of telecommuting was created by Jack Niles as a result of the oil crisis of the 1970's. Niles felt that telecommuting would be a good way of eliminating the daily commute and preserving energy. Nile eventually found that telecommuting could be beneficial to workers and employees.
The research found that the benefits of telecommuting include increased productivity, improved familial relationships and decreases in absenteeism. Increased productivity is derivative of the fact that workers have fewer distractions and are able to complete tasks on their own time. We also found that telecommuters had increased job satisfaction and increased motivation.
A major hindrance to the implementation of a successful telecommuting strategy is the lack of effective communication technology. In…
Avery C. And Zabel D. (2000) The Flexible Workplace: A Sourcebook of Information and Research. Quorum Books: Westport, CT.
Burn, T. (2000, January 31). Telecommuting Fits Right at Home. The Washington Times, p. 10.
Statement of Facts
The prospective plaintiff wrote a novel a year ago on her home computer. She then distributed 100 copies to acquaintances and agents, but without a copyright notice attached. Yesterday she discovered a recently published novel that appeared to have plagiarized her work and is considering a lawsuit.
For a writing to be eligible for copyright protection the work must be original, which the courts and the U.S. Copyright Office have interpreted to mean an independent work that did not rely on the work of others to create. For example, students who complete an essay exam own the copyright to their answer if the work is original. Copyright protection is in effect as soon as the page is inked or the keystrokes captured by the software program. Based on the facts of this case the plaintiff wrote a novel and the work is therefore assumed to…
Effective Communication in the Age of Technology: The Importance of Oral Communication in the Business Environment
The role that communication plays in the business environment is vital, since it keeps an organization knowledgeable about each member and/or department's activities and accomplishments. Furthermore, it allows members to become aware of other members of the company, although interaction may not be possible for all members and the organization's departments. Indeed, Henri Fayol has elucidated on the important function of communication in business: "In dealing with a business matter or giving an order which requires explanation to complete it, usually it is simpler and quicker to do so verbally than in writing. Besides, it is well-known that differences and misunderstandings which a conversation could clear up grow more bitter in writing. Thence it follows that, whenever possible, contacts should be verbal; there is a gain in speed, clarity and harmony."
Kreitner, R. (1995). Organizational Behavior. Chicago: Richard D. Irwin, Inc.
.....communication strategies used in my current setting are based on years of institutional protocol and practice. Although the organizational codes of ethics have been updated recently to address issues like harassment, the communications protocols have changed little, leading to some problems like those identified by both Halm (2013) and Dufault, Duquette, Ehman et all (2010). Dufault, Duquette, Ehman et al. (2010) point out the need for a "standardized, evidence-based, patient-centered approach," particularly when it comes to shift-change handoffs (p. 59). While our organization does have handoff protocols, those protocols are based not on empirical research or on a patient-centric approach but on ingrained habits supported by senior staff members. Communication strategies remain relatively consistent, and are not unevenly applied to different team members. Halm (2013) notes the importance of standardization in patient handoffs. While we do have some standardization methods, they are not effectively implemented due to the lack of…