How to apply negotiation strategies to address potential conflicts in workplace
Conflicts in the workplace are a common experience that many mangers encounter. Conflicts are categorical of the nature where organizations are able to relate with each other together with personnel interaction. Within an organization or company as Publix Company, conflict resolution measures should be undertaken as part of the restructuring, growth and development procedures. As a result, it is imperative to have negotiation strategies, which are supposed to counter conflicts within an organization. Negotiation strategies can be applied in various ways when it comes to negotiating through finding measures and methods of stopping or reducing conflicts within an organization (Daft, 2010).
Understanding is a unanimous activity, which is part of the negotiation strategies while resolving conflicts in an organization. Understanding involve integration of the various reasons which have led to the conflict, analyzing…...
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References
Cowan, D. (2003). Taking charge of organizational conflict: A guide to managing anger and confrontation. Fawnskin, CA: Personhood Press.
Daft, R.L. (2010). Organization theory and design. Mason, OH: Southwestern Cengage
Learning.
Dagenais, S., & Haldeman, S. (2012). Evidenced-based management of low back pain. St. Louis,
Conflict, Decision Making
Conflicts happen in all places, and workplace is no exemption. A workplace has a diverse workforce with different backgrounds. Their ambitions and goals differ and easily results in conflicts. Nonetheless, workplace conflict does not necessarily result in negative impact, when well resolved it could indeed result in positive outcomes. As noted by Hellriegel, et al. (2001) by resolving conflict effectively, an organization can solve numerous issues that surfaces, and get to know other issues it was unaware of. One of the best ways of resolving workplace conflict is through negotiation. This short paper examines workplace conflict at Tesco plc, a leading general merchandising and international grocery retail chain based in the United Kingdom.
Appling negotiation strategies to address potential conflicts in the workplace
There are five main negotiation strategies that can be used to resolve workplace conflicts (Savage, et al. 1989). The approach applied will depend with the situation, the…...
Pawson, R (2006). Evidence-based policy: a realist perspective. London: Sage.
Savage, G.T., Blair, J and R.L. Sorenson, R (1989). Consider both the relationships and substance when negotiating strategically," Academy of Management Executive 3(1) 40.
Firstly, fact-based decision-making can be challenging. This is mainly evident when it comes to choosing the facts to be followed and the ones to be dismissed. Note that, data to be used in decision-making should be relevant and logical, and determination of this is quite difficult. Secondly, evidence-based management does not adequately address the value of judgement and intuition. This is mainly in situations of high uncertainty and risk which is a common phenomenon facing the management team while making strategic decisions. However, for the management to avoid these limitations, it should foster a culture of observation, experimentation and inquiry while coming up with ideas (Daft, 2010). Also, the organization should encourage diversity in terms of age, gender, expertise and experience to facilitate diverse ideas and opinions during the decision-making process.
Decision-making
Decision-making is a crucial part of managing an organization. There are various methods of decision-making that an organization can…...
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References
Daft, R.L. (2010). Organization theory and design. Mason, Ohio: South-Western Cengage Learning.
Hodgkinson, G.P., & Starbuck, W.H. (2007). The Oxford handbook of organizational decision making. Oxford: Oxford University Press.
Schulte-Mecklenbeck, M., Kuhberger, A., & Ranyard, R. (2011). The role of process data in the development and testing of process models of judgment and decision making. Judgment & Decision Making, 6(8), 733-739.
Taylor & Francis. (Eds.). 2011. Organizational behavior: Intergrating Individuals, Groups and Organizations. 270 Madison Avenue, New York: Routledge.
In the case of Kava island issue, we shall reach the decision in the following manner.
White Hat / Hat #1:
This is where a person needs to consider all the available data on the issue at hand. For example we know that Kava is a land of richness. It is a place with multiple possibilities because it has a sizeable young population, is rich in petroleum, coffee, sugar and other such important items. It has people from diverse backgrounds who add to the richness of its culture and almost 15 languages are spoken in this area. But at the same time, the country is plagued with numerous problems including ever-increasing cases of HIV.
Red Hat / Hat #2:
This is where a person needs to focus on intuition. Intuitively for example we can say that Kava can be seen as a great tourist destination if developed properly. Nik's firm can invest in…...
Decision making is a term that can be described as the process of choosing between alternatives and entails identification, development, and selection. Based on academic literature decision making and analysis can be widely divided into two schools of thoughts i.e. analytic and experiential or incremental decision making processes (Sipp & Carayannis, 2013, p.18). The analytic school of thought on decision making and analysis primarily focuses on problem definition and identification, assessment and selection of alternatives. In this school of thought, implementation in the decision making process basically entails simple execution of the cautiously selected alternative. On the contrary, even though experiential or incremental school of thought incorporates the two major steps in decision making just like the other school of thought, it focuses more on the execution of the alternative. This school of thought on decision making also utilize feedback to make necessary adjustments to the selected alternative in order…...
Choi, M. & Ruona, W.E.A. (2011, March). Individual Readiness for Organizational Change and Its Implications for Human Resource and Organization Development. Human Resource Development Review, 10(1), 46-73.
Manuela, P.V. & Clara, M.F. (n.d.). Resistance to Change: A Literature Review and Empirical Study. Retrieved from University of Valencia website: http://www.uv.es/~pardoman/resistencias.PDF
Mykkanen, M. & Vos, M. (2015). The Contribution of Public Relations to Organizational Decision Making: Insights from the Literature. Public Relations Journal, 9(2), 1-17.
" To that end, the Treasury Department would limit executive compensation for institutions receiving "exceptional assistance" (Geithner and Summers, 2009).
Troubles continued in the financial sector -- both Citigroup and the Bank of America needed second rounds of capital infusions, and federal guarantees against losses totaling tens of billions more -- while Ben S. Bernanke, the Federal Reserve chairman, warned that more capital injections might be needed to further stabilize the financial system. On Jan. 16, the Senate voted 52-42 to release the second round of funds (Gerth, 2009).
THE GEITHNER PLANS -on Feb. 10, Mr. Geither presented the rough outlines of the Obama administration's plan. A central piece of the proposal would create one or more so-called bad banks that would rely on taxpayer and private money to purchase and hold banks' bad assets. Another centerpiece of the plan would stretch the last $350 billion that the Treasury has for the…...
Decision-Making Process in Business Environment
The activity of decision-making may be defined as mental processes leading to the choosing of one alternative out of many.
All decision-making processes generate an ultimate choice.
Decision-making output may be a chosen view or action.
Broadly, decision-making represents a process of choosing between numerous alternatives and making a commitment to adopting some particular option for the future (Masood).
The Nature of Decision-Making
Successful decision-making, realizing where one has made the wrong choice, and being quick to respond to one's errors, forms a major component of corporate efficiency.
According to some scholars, decision-making constitutes the most elementary and salient of all the responsibilities of a manager.
The activity of decision-making relates most closely to the activity of planning.
But it also forms part of leadership, organization, and control (icaksana).
Decision-Making Process
Decision-making entails six steps:
a. Problem Identification
• Need for explicitly outlining the issue
• Manager should thoroughly understand the issue
• Manager should carefully regard and assess the…...
Decision-making forms a very significant component of success at work, at the same time it can be the cause of failure if the conditions are wrong and if those involved are not on the same page. Confusion with regard to decision-making can cause conflict to teams, supervisors, managers, and team leaders. There are various decision-making approaches that can be adopted depending on the situations, these include: consensus, majority vote, minority (subcommittee), expert, authority with discussion, and authority without discussion (Eisenfuhr, 2011). This will describe the 'consensus' and 'expert' approaches of decision-making with respect to the scenario selected.
In the consensus or group decision-making approach, the manager becomes part of the team and involves everyone who is willing and ready to contribute in the decision-making process. The fact that the word consensus is used does not signify that all those involved fully agree with whatever decision is reached,…...
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References
Bubnicki, Z. (2003). Analysis and decision making in uncertain systems. New York, NY:
Springer-Verlag.
Eisenfuhr, F. (2011). Decision making. New York, NY: Springer.
decision making tools and techniques whereby 6 Thinking Hats has been chosen as one of its tools. This decision making tool is widely used in the business world of today.
THINKING HATS
DECISION MAKING
Decision making in science and indeed any other field of study is a difficult thing and for this, one needs to understand what are the basic ways in which a decision can be arrived at, without wasting much time and using the best tools and techniques in order to achieve the same. These decisions are very crucial to the outcome of a project but certain things should be kept in mind that information is the single most significant thing in this whole process. Decision-making is indeed a very complex and well-developed area, one that has to be looked at by the researchers and lecturers with particular care. This paper is about the decision-making tools and techniques whereby 6…...
unning head: ETHICS AND DATA IN DECISION MAKING 9ETHICS AND DATA IN DECISION MAKINGThe ole of Ethics and Data in Decision MakingAbstractThis paper seeks to establish the relationship between data and ethics and how it influences decision-making within a school set-up. Data-driven decision-making has been identified as one of the essential values in school leadership. Since the 1960s, existing decision-making techniques in educational leadership literature have been data-driven decision-making, moral decision-making, and contingency decision-making. Making decisions through a data-driven approach refers to data use in goal setting, identification of problem statements, identification of options and evaluation, and finally, choosing a course of action. On the other hand, moral decision-making deals with what is fair, right, virtuous, and morally upright. These two approaches could conflict if school leaders are situated in a context where leaders, students, and facilitators have competing interests. This paper concludes by highlighting how these two concepts can…...
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References Greenfield, W. D. (2004). Moral leadership in schools. Journal of educational administration.Mandinach, E. B., Honey, M., & Light, D. (2006, April). A theoretical framework for data-driven decision-making. In the annual meeting of the American Educational Research Association, San Francisco, CA.Strike, K. A., Haller, E. J., & Soltis, J. F. (2005). The ethics of school administration. Teachers College Press.Wagner, P. A., & Simpson, D. J. (2008). Ethical decision making in school administration: Leadership as moral architecture. Sage Publications.Wang, Y. (2019). Is Data-Driven Decision Making at Odds with Moral Decision Making? A Critical Review of School Leaders’ Decision Making in the Era of School Accountability. Values and Ethics in Educational Administration, 14(2), n2.
Disaster Event
The activities I will engage in will support the full scope of situational awareness and lead to decisions about what information is available, what information is needed, what resources are available, which resources are already engaged, and which resources are likely to be needed.
As deployment commences, attention will immediately be focused on situational awareness. Continuous monitoring is an essential attribute of situational awareness as incidents are dynamic, and require efficacious information gathering for the actual presenting incident and any developing incidents ("IS 800.b," 2011). The monitoring profile must be responsive to the type of incident and the attendant reporting thresholds ("IS 800.b," 2011). It is essential for both incident monitoring and coordination of effort that critical information pass through established reporting channels as stipulated by the established security protocols ("IS 800.b," 2011).
I will apply an activation and deployment framework early in this situation that will enable me to accomplish…...
National Center for Injury Prevention and Control. Interim planning guidance for preparedness and response to a mass casualty event resulting from terrorist use of explosives. (2010). Atlanta, GA: Centers for Disease Control and Prevention. Retrieved from http://emergency.cdc.gov/masscasualties/pdf/cdc_guidance-508.pdf
Yechiam, E., Barron, G., & Erev, I. (2005, June). The role of personal experience in contributing to different patterns of response to rare terrorist attacks.
Journal of Conflict Resolution, 49(3), 430-439. doi: 10.1177/0022002704270847.
Decision making by a Healthcare Leader in case of an Ethical Dilemma
in an interview of my health care administrator of the long care health facility where I work, I asked, "How do you make a wise decision in a situation relating to an ethical dilemma?"
esponse:
Description of the Answer
It seemed like my question took the administrator by surprise perhaps he did not expect such a question when I requested for an interview. However, he looked composed and amused by my question. Confidently and leaning a little bit forward and supporting his hands on his desk, he responded. He first pointed out the numerous occasions when ethical dilemmas were evident in his health care administration career at the health facility. He said that he learnt over time through many experiences and a little consultation and research on how such issues have been handled in…...
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References
Forester-Miller, H., & Davis, T. (1996). A Practitioner's Guide to Ethical Decision Making. American Counseling Association, 1-5.
Pope, K.S., & Vasquez, M.J. (2010). Ethics in Psychotherapy and Counseling: A Practical Guide. New York: John Wiley & Sons.
Decision-Making
Assessing a Decision Based on Edward de Bono's Six Thinking Hats Technique
In the book Six Thinking Hats Edward de Bono describes the process of parallel thinking. This process means looking at problems from all angles at once. Edward de Bono uses the example of four people all looking at the same house. One person is looking at the front. Another is looking at the back. The other is looking at the left side. The final person is looking at the right side. These people are all arguing about what the house looks like, while each has a different view of the house. The fact is that what everyone is seeing is part of what the house looks like. But as long as they are all only seeing one side, they will never agree. They will also never really understand what the entire house looks like. The four people then walk…...
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References
Daft, R.L. (1997). Management. Fort Worth, TX: Dryden Press.
de Bono, E. (1999). Six Thinking Hats. New York: Back Bay Books.
Furnham, A. (1993). "Reaping the Benefits of Teamwork." Financial Times 19 May 1993: 12-14.
Herriot, P., & Pemberton, C. (1995). Competitive Advantage through Diversity. London: Sage.
Bill's Invitation
Joe has made considerable progress towards contract renewal between UWEAR and Peninsula Hotel chain and has planned a meeting with his management team to discuss the contract renewal. In light of the challenges relating to decline sales and profitability of UWEAR as well as the increased pressures to perform, Joe is optimistic that the contract renewal between these two firms will help in promoting continued success and employment with UWEAR. However, the contract negotiations have created a strained relationship between Joe and Bill lately because of the complexities involved in the negotiation process. Actually, the good relationship between Joe and Bill played an influential role in securing the contract renewal between the two companies despite the significantly cheaper offer from Threads4U. Bill has invited Joe and his wife for a short trip on the yacht, which will provide a good opportunity for both couples to catch up since they…...
Ethics, Values and Decision-Making in Nursing Practice
RIGHT FROM WRONG
A nurse's primary tasks are monitoring the patient's vital signs, administering medications, and helping doctors treat and perform procedures (Williams, 2012). Oftentimes and in many cases, these technical skills must be guided by certain and pertinent moral and ethical principles. This ethical and moral component of her overall responsibility is so important and critical that a code of ethics was created by the American Nurses Association to guide her in inevitable ethical dilemmas (Williams). These ethical dilemmas can include the clash between the principle of confidentiality and the concept of reasonable limits, between two or more ethical principles involving confidentiality, and the influence of culture on values.
. Importance of Ethical Theory to Nursing
In 1991, the Joint Commission on Accreditation of Healthcare Organizations or JCAHO expressed the mandate that institutions shall address ethical issues in patient care and requires all health professionals to…...
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