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Professions refer to a calling requiring special skills, preparation, and knowledge. They are occupations that stem from societal special service needs. The discipline of nursing is a science and an art that involves healthcare delivery to the society. This valuable, service-oriented profession aims at maintaining people's well-being and health (NursingCrib, 2007).
Personal characteristics are crucial in our day-to-day interactions with other people and with our surrounding environment. These characteristics define the type of people we are and our ability of communicating with fellow human beings. Hence, one's perception of self and others' perceptions of one play a central role in the determination of personal characteristics.
Generally, my family, friends and associates claim I am a pleasant, kind, and polite person, capable of making others laugh, irrespective of my own moods and feelings. Further, I am considered an empathetic individual who endeavors to aid people in need,…
NursingCrib. (2007, October 8). Nursing As A Profession. Retrieved May 22, 2016, from NursingCrib: http://nursingcrib.com
Their Personal Characteristics, Their Value Conflicts, and Pertinent Literature
The objective of this research paper is to discuss the personal attributes that are required in a physically and emotionally healthy counselor. A healthy counselor has a positive effect on his or her client. The field of counseling is becoming a significant part of people's life. This paper establishes its basis on the conflict of values of counselor and its effects. Another important aspect of the paper is to research about consequence of counselors-in-training interacting with clients prior to their master's level training. It will highlight the consequences of engaging in practice prior to the training and its effect on capability of handling the client's issues and queries. This could also lead to issues with the credibility of the counselor. These aspects are studied through literature and case studies done by other writers. Different researches conducted in the past are…
Barnes, K.L. (2004). Applying Self-Efficacy Theory to Counselor Training and Supervision: A Comparison of Two Approaches. Counselor Education and Supervision, 44(1), 56.
Busacca, L.A., Beebe, R.S., & Toman, S. (2010). Life and Work Values of Counselor Trainees: A National Survey. Career Development Quarterly, 59(1), 2.
Campbel, J.C., & Christopher, J.C. (2012). Teaching Mindfulness to Create Effective Counselors. Journal of Mental Health Counseling, 34(3), 213.
Corey, G. (2009). Theory and Practice of Counseling and Psychotherapy (8th ed.). Belmont, CA: Cengage Learning.
Even the perfect adolescence would be difficult -- it's hard to imagine young life today, in even the kindest of families, without struggles about identity, without fights about determining what one's future vocation might be, and simply arguing with one's parents. These are all typical pursuits of the typical adolescent, to say nothing of self-imposed and socially imposed academic pressures, and the pressures of preparing one's resume for college.
And my adolescence was far from perfect or typical.
Still, success in school has always been of great importance to me. I have always desired to become an art major, and eventually pursue a career in architecture. I have always wished to become a successful professional, and to learn more about the study of beauty and self-expression through the medium of art. I have always been aware that the only way for me to enlarge my personal interests in…
Other essential traits include a commitment to work cooperatively with others and the ability to communicate effectively both orally and in writing."
We were also told that speech-language pathologists ought to exhibit:
sensitivity and concern for the problems of other people; warmth, caring and empathy for people; the need to help others realize their potential; the ability to accept new ideas; and the willingness to do research and to contribute new information.
Did this sound like me? I certainly think so, otherwise the aforementioned "deeper forces of nature" probably wouldn't have assured me that I was pursuing not only a fulfilling journey, but also the correct one, too.
Looking back, I realize that I reached a turning point in my education when I was able to participate in clinical observations. I observed patients with voice disorders. I observed patients who stammered and stuttered. I observed patients with foreign accents so…
Vision and Interests
• Providing holistic, safe, and patient-centered care.
• Providing individualized attention to patients when delivering care.
• Model positive healthy behaviors.
• Maintain current knowledge and skills while engaging in self-enhancement through continuous learning.
• Uphold personal and professional standards of practice at all times during nursing practice.
• I have previously cared for a sick family member before joining the nursing career. This influenced my choice to pursue a career in nursing.
• The family member I cared for influenced my decision to pursue a career in the nursing field.
Friends and Peers
• Most of my friends and peers are in the nursing field and have encouraged me to pursue a career in this field.
OPTIONS to Consider
• I will engage in continuous education to enhance my competence and…
Skill Pre-assessment and Analysis Report
The key to successful management is a combination of a variety of skills relating more than just to "how well a person may know his job" but also to how skilled that person may be as a leader, administrator and how well they might get on with people, both around them, and working for them.
While a manager obviously needs to be able to fulfill the supervisory role in a competent manner, motivating his employees is vital in increasing the 'bottom line,' which is deemed as an acceptable measure of success in any management position.
One of my lasting impressions of what it takes to be a good manager comes from reading years ago about various management theories. According to management theorists there are generally two types of leaders that emerge, those that are product orientated, and those that are relationship motivated.
Personal Model of Leadership
The modern business environment has significantly diversified, in order to adapt to the changes determined by globalization. Given the situation, the importance of the role of leaders has also increased. This determined theorists' and practitioners' interest in leadership studies that are able to provide some guidelines regarding the manner in which leaders should behave.
The challenge is represented by the fact that the leadership models presented by the literature in the field and by the business practice lead to the assumption that these leadership models are unable to respond to the changing business environment (Clawson, 2010). In other words, leaders must trust their instincts and knowledge when establishing the leadership model they should follow. Such leaders should also take into consideration successful leadership models, no matter the field the leaders in case addressed. This is because the values encouraged by a leader in politics can be…
1. Clawson, J. (2010). Level Three Leadership. Retrieved January 21, 2011 from http://www.apps.business.ualberta.ca/.
2. Dunaway, D. (2007). Eight Leader Behaviors that Increase Motivation, Morale, and Performance, and One that Won't. Retrieved January 22, 2011 from http://cnx.org/content/m15614/latest/ .
3. Clark, D. (2010). Concepts of Leadership. Retrieved January 22, 2011 from http://www.nwlink.com/~donclark/leader/leadcon.html .
4. Cunningham, C. (1966). Dimensions of Leader Behavior. Journal of Cooperative Extension. Retrieved January 22, 2011 from www.joe.org/joe/1966winter/1966-4-a4.pdf.
Chomsky warns of ideological motivations of some scientific paradigms, just as with the aforementioned racial emphasis of early anthropology. Here, Russell espouses a Platonic episteme by enunciating the expectations of behavior between different classes. While Plato philosophized that persons are born with the characteristics fitting of their caste, Russell envisages a society in which "ordinary" men and women are expected to be collectivized and, therefore, devoid of individual expression.
Jean Jacques Rousseau paid his respects to the philosophy of Plato, although he thought it impractical, citing the decayed state of society. This sort of romanticism has been downplayed by the modern scientific establishment, who denounce the noble savage theory of human nature. Humans are not born purely good, modern science maintains. Instead, evolutionary traits are promoted at the biological level, thereby giving rise to how people are. It is not society that corrupts, but rather an interrelationship between…
9. Woolhouse, R.S. (1995) Locke: A Biography. Cambridge University.
10. Pinker, Steven. (2007) the Blank Slate, New York: Penguin Books.
11. Grasha, Anthony. (1989) Teaching Styles. Cambridge University.
As to my "negative characteristics": I do indeed get frustrated when my children forget their manners and behave poorly; I have a habit of losing track of time occasionally when I'm deeply involved in a project; as indicated earlier, I trust people too soon; I have a tendency to do things perfectly the first time, which can cause stress; and five, I become very intense when I see that something needs to be done around the house immediately.
In order to make positives out of my negatives, I believe in the Chinese ideogram that says obstacle and challenge are really the same thing - it's all in how you approach the problem. I work hard to keep my moods in a positive flow, and although we humans are sometimes the product of our emotions, professionals strive to control emotions and see life in its full perspective.
As to motivation, I…
Personal Social Class
My Parent's Class Position
My parents grew up in poverty in Latin America. Their story is not an unfamiliar one in America. My parents were able to obtain a middle school education, which at that time in Latin America, was a good educational accomplishment. Like most children living in impoverished, lower class families, my parents both had to contribute to the household income. Opportunities for earning extra money were scarce, but my parents were creative and determined; they took what jobs they could find and set themselves up to establish work where there had previously been none. My mother would say that sometimes people just didn't know what work they needed someone else to do -- but if you do some work, and the people like it, they see that it is nice not to have to do the work for themselves. When my grandparents immigrated to…
Characteristics on Mild/Moderate Disabilities
Special Education and Inclusion: Characteristic on Moderate Disabilities
The inclusion of special needs students in a standard classroom continues to be a topic of debate among educators that covers an array of issues including academic, social, emotional, medical, and economic concerns. Opinions range greatly; however, at the heart of debate lies the question, which parents and educators on all sides attempt to answer, is "what is best for the child?" One approach is the inclusion of children with mild disabilities into standard classrooms. This paper shall give a brief overview of the meaning of inclusion, and present characteristics and classroom strategies for the inclusion of a child who is hard-of-hearing in a standard classroom.
A discussion on inclusion would be benefited by clarifying two common terms that mark distinct approaches in special education. These terms are 'integration' and 'inclusion.' The concept of integration implies that a…
Thomas, G, (1997), Inclusive schools for an inclusive society. British Journal of Special Education. 24, pp. 103-107.
They are a great source of strength and I will honor them while remaining true to myself.
I am committed to lifelong learning and I will constantly strive to advance my knowledge and skills in the field by attending conferences and clinics, and reading the current literature.
I will strive to be a contributing member of society, both professionally and personally. I value education and lifelong learning and will continue to expand my knowledge by attending classes. I also understand the value of work and feel that it is a necessary and constructive part of my life. I will continue to make myself more valuable to my employer by attending seminars and training and by doing my best for the company.
Continually improve my skills as a person and as an employee through educational enhancement programs to perform my job in a timely way at a high level of excellence.…
Beasley, M.S. & Jenkins, J.G. (2003). A primer for brainstorming fraud risks: There are good and bad ways to conduct brainstorming sessions. Journal of Accountancy, 196(6), 32.
Beker, M. (2004). Screenwriting with a conscience: Ethics for screenwriters. Mahwah, NJ: Lawrence Erlbaum Associates.
Hancock, J. (2003, May 10). Personal code of ethics. Jill Hancock. [Online]. Available: http://www-distance.syr.edu/jillh.html.
Nash, R.J. (2002). Spirituality, ethics, religion, and teaching: A professor's journey. New York: Peter Lang.
Positions such as Administrative Assistant and Front Office Manager for Celebrity Cruises and Royal Caribbean International consequently strengthened my job qualifications and established me as an effective communicator.
My main goal as a Front Office Manager and Customer Representative was to establish credibility. Due to my people-orientation skills I was able to effectively measure - with maturity - those circumstances surrounding my communications, including situational and cultural context. Through hard effort, patience, and serious consideration of the multi-national environment in which I was required to operate and engage, I consequently adopted an individual style of communicating.
My daily tasks included messages conveyed through channels; verbal face-to-face meetings, telephone, written letters, e-mails, memos, and reports were but a few of the communication opportunities encountered.
Clearly recognizing the actions or reactions influenced by my message, I worked to ensure that my communication was always unambiguous and clear. Keeping in mind that people…
Children should have the values of what they learn in the school curriculum reinforced on the field. The spatial relations and kinesthetic knowledge required to throw a ball touches upon what students learn in science; the ethics of sports figures and steroid use are addressed in social studies; the philosophical and spiritual importance of sports is discussed in great literature. Students can even have math skills reinforced by keeping track of team statistics. Learning about technology, such as how to use the web to engage in research, can easily be reinforced as children look up new sports drills, or even simply follow the careers of inspirational athletes who have values of which a coach, parent, and child can be proud.
Above all, I believe in student-centered learning. The experiences that the child remembers are those that he or she learns hands-on. The playing field and practice field are great teachers:…
Given my experiences at Chinatown Teen Post and Blue Phone Wireless, I am very excited about my future prospects in management. Academic skills are valuable for learning business operations, but real-world experience adds missing ingredients needed to fully understand success such as knowing how valuable personal happiness, social responsibility and customer satisfaction really are. I am eager to contribute my wisdom and leadership to the business community after receiving formal business training at the University of California.
I believe that the most important contribution I can bring to the University of California is my great respect for all individuals. Many people assume characteristics and create an image of a person they don't even know. As humans we tend to judge people very quickly based on their sex, race, ethnicity or social class. And, we love to judge people according to their image because it means so much in our society…
, 2007). The more I understand about the strategic objectives that senior management has for the project, the more I will be able to tailor that project to meet their objectives. This in turn leads to a high degree of support at the highest levels of the organization for my work. I feel that this is critical, and emphasize this in my consulting.
There are, however, some areas where I can improve my consulting skills as well. For example, I do not always make the best use of ongoing consulting arrangements. This is a valuable source of income for a consultant, but I often either fail to pursue it or when I do I am unable to set out terms that are beneficial to me. For example, I should make use of formal contracts and service level agreements (Goo, et al., 2009), but I think the ones that I have…
Choo, C. (2001). Environmental scanning as information seeking and organizational learning. Information Research. Vol. 7 (1) Retrieved December 12, 2011 from http://informationr.net/ir/7-1/paper112.html
Ferreira, A., Santos, G., Cerqueira, R, Montoni, M, Barreto, A. & Rocha, A. (2007). Applying ISO 9001:2000, MPS.BR, and CMMI to achieve software process maturity: BL Informatica's pathway. Software Engineering. ICSE 2007, 29th International Conference.
Goo, J., Kishore, R., Rao, H. & Nam, K. (2009). The role of service level agreements in relational management of information technology outsourcing: An empirical study. MIS Quarterly. Vol. 33 (1) 119-145.
It may even be impossible to retroactively identify every influence on the development of personality. However, contemporary psychologists already understand the general patterns in which major areas of psychological influence exert themselves on the individual.
More often than not, more than one avenue of psychological inquiry is helpful. Personality development in the typical patient may have been primarily influenced by Freudian issues in infancy and subsequent specific experiences in middle childhood, and secondarily by a particular negative experience or period of conflict in the nuclear family. Therefore, in the practical sense, measuring personality development means retroactively identifying the conceptually recognized potential influences along the full spectrum of psychological approaches. y matching behavioral (and other outwardly observable) manifestations of personality formation to the identifiable potential influences, it is often possible to pinpoint the most likely route of origin for major observable elements of personality.
Toward a Cross-Culturally Appropriate Theory of Personality…
Bradshaw J. (2002). Bradshaw on: The Family. Deerfield Beach, FL: HCI.
Branden N. (2001). The Psychology of Self-Esteem. New York: Basic Books.
Gerrig R. And Zimbardo P. (2008). Psychology and Life. Princeton, NJ: Pearson.
Lewis M. And Feiring C. "Infant, Mother, and Mother-Infant Interaction Behavior and Subsequent Attachment" Child Development, Vol. 60, No. 4, (1989): 831-837.
Kozol states that these high school students: "...seem far less circumspect than their elders and far more open in their willingness to confront these issues." (2006) in fact, it is stated by a fifteen-year-old-girl named Isabel that Kozol reports having et in Harlem who attempted to give an explanation to the manner in which social segregation was understood by Isabel and her classmates: "It's as if you have been put in a garage where, if they don't have room for something but aren't sure if they should throw it out, they put it there where they don't need to think of it again." (2006) When Isabel was asked "if she thought America truly did not 'have room' for her or other children of her race..." (Kozol, 2006) Isabel's friend also being interviewed stated: "Think of it this way...If people in New York woke up one day and learned that we…
Winker, Margaret a. (2004) Measuring Race and Ethnicity: Why and How? Journal of American Medical Association Vol. 292. No. 13 Oct 6, 2004. Online available at http://jama.ama-assn.org/cgi/content/full/292/13/1612
National Institutes of Health. Social and Demographic Studies of Race and Ethnicity in the United States January 16, 2003. Available at http://grants.nih.gov/grants/guide/pa-files/PA-03-057.html . Accessed August 18, 2004 as cited in Winker, Margaret a. (2004) Measuring Race and Ethnicity: Why and How? Journal of American Medical Association Vol. 292. No. 13 Oct 6, 2004. Online available at
com and 50 U.S. top distributors) has been properly covered. If there is a discrepancy between expectancies and results, the organization will identify the causes and try to eliminate them.
Still, even if final control is compulsory, the marketing department should periodically check the accomplishment of tasks. Therefore, the plan should prescribe deadlines, budgets, and activities that must be closely obeyed in order to timely detect and remediate potential causes of failure.
A b) for an accurate evaluation of its marketing efforts, Sonic should assess the customers' attitude towards its products before, during and after implementing the plan. Thus, by using questionnaires, the company can find out what changes have occurred as a result of their communication initiatives. Secondly, the success of the marketing efforts could be inferred after calculating several indicators related to the objectives stated in the plan (market shares, sales volume, awareness etc.).
A c) the most…
Kotler, P., & Keller, P. (2003). Marketing Management (12th Ed.). Upper Saddle River: Prentice Hall.
Kotler, P. (1986). Principles of Marketing. Englewood Cliffs, New Jersey: Prentice-Hall.
How to Write a Marketing Plan (2007). On the Internet at: www.knowthis.com/tutorials/marketing/marketingplan1.htm. Retrieved March 22.
Information on Sales Promotion (2007). On the Internet at http://en.wikipedia.org/wiki/Sales_promotion.Retrieved March 22, 2007.
I guess at this point he is losing me a bit. The core concept is still that privilege is about controlling access to resources and using physical traits (the first rung of the diversity wheel) as the most powerful means of doing that. I just find that it is hard to see the point he is trying to make in this chapter because he is pretending that there is no world outside the U.S. Privilege has existed in every human society. If the arguments he is making here are difficult to understand, it is because they are tangential to a genuine understanding of what privilege is. He needs to stop pretending that the U.S. is the only country in the world if he wants to make sense of privilege. Privilege existed long before slavery.
This chapter probably has less personal relevance for me than some of the other chapters. It…
Epistemology represents the study of knowledge. This applied to a philosophical context means understanding how an individual learns something, what the basis for genuine knowledge is, and what that knowledge signifies. Many interpret knowledge as true, justified belief, meaning a claim can be justified, the claim is true, and the individual believes in the claim. Over time such exploration of thinking has led to the formation of two main branches of philosophical epistemology. These are Rationalism and Empiricism. Empiricism states that the input from senses (experience and observation) helps a person find true knowledge. Rationalism on the other hand, emphasizes reason instead of the use of the senses to justify claims and beliefs. Outside of philosophy, epistemology is used to understand how people acquire knowledge and learn like Genetic epistemology. When so many areas of study can be examined via the lens of epistemology, it makes developing a personal epistemology…
, 2010). This statement, though not explanatory, probably suggests some negative history with African-American men or a positive history with white males and provides information about her beyond mere physical desire. In fact, when reading her ad, she appears to have a jaded view about relationships. She makes it clear that she is only interested in a long-term relationship. She cautions respondents not to respond to her in overtly sexual ways prior to getting to know her, even going so far as to tell them not to send photos of their penises to her. Until reading her ad, the author had not even considered that a person would respond to a personal ad by sending a picture of his penis. The entire attitude of the ad conveys a wariness that may be the advertiser's attempt to invoke the "hard to get" effect (Kassin et al., 2010)
The final ad was…
Kassin, S., Fein, S., & Markus, H.R. (2010). Social psychology. Wadsworth/Cengage Learning.
Value of Personal Selling
The Ideal Sales Professional
Personal selling can play a critical role in driving hotel sales. The industry has reached new levels competition than ever before. Having a competent sales force representing the organization on the front lines is more important than ever before. Potential clients are being constantly bombarded by media in various forms in today's hectic lives. Therefore the value of face-to-face communications is at an all-time high. Personal selling is valuable because it allows organizations to break through the noise as well as tailor a personalized message for potential clients. Although personalized selling can be more costly, it is also more effective than other forms of marketing in most cases.
The hotel and tourism industry typically makes use of personal selling to promote their business. However, this is not common in all industries. Much of it depends on the complexity of the product…
Hotel Mule. (2009). Personal Selling. Retrieved from Hotel Mule: http://www.hotelmule.com/html/44/n-2044.html
Khan, A. (2011, May 14). Methods of Personal Selling. Retrieved from Hozpitality Plus: http://www.hozpitalityplus.com/profiles/blogs/methods-of-personal-selling
Shannahan, R., Bush, A., Moncrief, C., & Shannahan, K. (2013). Making Sense of the Customer's Role in the Personal Selling Process: A Theory of Organizing and Sensemaking Perspective. Journal of Personal Selling and Trade Management, 261-275.
Wang, E., Tsai, B., Chen, T., & Chang, S. (2010). The Influence of Emotions Displayed and Personal Selling on Customer Behavior Intention. The Service Industries Journal, 353-366.
Personal Matter by Kenzaburo Oe [...] how the name "bird" represents the characteristics of the main character and describe how his name corresponds to the actions he takes throughout the novel. It will also discuss if he was ever able to outgrow the nickname. "Bird" is the perfect name for a character that flits from person to person, flies away when times are hard, and dreams of migrating to Africa to get away from his troubles at home. Bird is not ready for fatherhood or a family, and so he abandons the "nest" for revelry and excess, until he finally takes responsibility for his actions, and sheds his childhood nickname forever.
Bird" is the nickname of the main character in "A Personal Matter." He is so much like a bird that he even looks like a bird, as the author notes early in the story. He writes, "It wasn't only…
Oe, Kenzaburo. A Personal Matter. The Silent Cry. Teach us to Outgrow Our Madness. New York: Book-of-the-Month Club, 1995.
A philosophy of caring and compassion is necessary but not sufficient for effective nurse administration. Nurse administrators assume additional duties and responsibilities when they manage health care facilities. In addition to understanding the regulations affecting day to day operations, nurse administrators need to have a firm command of financial management and human resources management expertise. Nurse administrators also need to know about how to form strategic alliances with partners in the community, government, and private sector. Essentially, nurse administrators tend to be relatively far removed from the job of actual nursing and provision of care, while also keeping in mind the need for patient-centric policies. Strong communication skills, organizational and coordination skills, leadership skills, and of course, strategic management skills are among the core characteristics of an effective nurse administrator.
Scope and Standards
A nurse administrator serves in an executive, managerial, and leadership position. The nurse administrator serves in…
My personal leadership development plan is based my intention to use transformational leadership theory to promote healthcare-eldercare advocacy in my organizational behavior. As Shanks and Buchbinder (2012) show, “leadership development includes both formal and informal efforts” (p. 279). Completing courses online or at a university are formal ways to develop one’s leadership skills, while informal efforts can include anything from mentoring others to coaching and guiding staff members in new tasks or cross-discipline work. No matter the method employed, a personal leadership development plan should utilize a strategy for maximizing leadership effectiveness by implementing an appropriate theoretical support for the plan, recognizing one’s leadership strengths, correcting one’s leadership weaknesses, and identifying action items that will help close gaps between being the leader one is now and being the leader one seeks to become.
Transformational leadership is a style of leadership that can be applied in virtually any…
Personal and Organizational Ethics and Values between for-Profit and Not-For-Profit Organizations
For-profit and not-for-profit companies often operate very differently from one another. Here this will be shown with a comparison between the American ed Cross (a not-for-profit company) and the Coca-Cola Company (a for-profit company). The background of each one of them will be addressed, and they proposed solutions and recommendations will be discussed. Each company has its problems, whether it is for-profit or not, but there are unique problems faced by each kind of company. The differences in whether they are for-profit or not-for-profit can have a significant effect on the companies themselves and whether they are able to continue being successful or whether they must make changes in order to see growth and development in the future.
Case Study Analysis of Personal and Organizational Ethics and Values between For-Profit and Not-for-Profit Organizations:
The ed Cross and Coca-Cola
Bennett, A. (2005). The Geneva Convention: The Hidden Origins of the Red Cross. Sutton Publishing, Gloucestershire, England.
Boissier, P. (1985). History of the International Committee of the Red Cross. Volume I: From Solferino to Tsushima. Henry Dunant Institute, Geneva.
Forsythe, D.P. (2005). The Humanitarians: The International Committee of the Red Cross. Cambridge University Press, Cambridge.
Giebelhaus, A.W. (2008). Coca-Cola Company. The New Georgia Encyclopedia. Georgia Humanities Council.
characteristics LensCrafters 3 levesl ( a total 9). a. Customer Benefit Package (CBP), strategy competitive priorities. b. Service delivery system design c. Service encounter design Discuss lessons LensCrafters demonstrates organizations learn.
LensCrafters is one of the leading prescription grasses and sunglasses companies in the world. Headquartered in the United States, the company is part of the Italian conglomerate Luxottica, which is the largest eyewear company in the world (Barbaro, 2006). The organization was founded in 1983 in Mason, Ohio, and has since then, increased in size, importance and popularity. Today, LensCrafters is notable not only as a provider of eyewear products, but also as a reputable business organization, worthwhile analyzing. In order to conduct this analysis, the focus would fall on four specific issues, as revealed below:
Customer benefit package, strategy and competitive priorities
Service delivery system design
Service encounter design
Lessons from LensCrafters
1. Customer benefit package, strategy…
Barbaro, M., 2006, Personal business; at LensCrafters, selling candor and designer frames, The New York Times, http://query.nytimes.com/gst/fullpage.html?res=9E0DE0D9163FF936A25757C0A9609C8B63 last accessed on June 6, 2012
Collier, D.A., Evans, J.R., 2011, OM3, 3rd edition, Cengage Learning
Kotler, P., Lee, N., 2005, Corporate social responsibility: doing the most good for your company and your cause, John Wiley and Sons
Phillips, J.J., 1994, Measuring return on investment, Vol. 2, American Society for Training and Development, ISBN 1562860658
Gushue, Clarke, Pantzer, et al., (2006) examine the application of social cognitive theories to career counseling, reporting that self-efficacy is a pertinent issue in this process. In particular, these authors report that:
Career decision making self-efficacy refers to the degree to which individuals feel confident in their ability to successfully engage in tasks associated with making a career choice and with commitment to a career. It has also been observed that career-related self-efficacy in general may prove to be an important element in formulating a model of career development...(p. 308).
Gushue and coworkers go on to argue that when career self-efficacy is high, individuals are more assertive in the career counseling process. Thus, by developing career self-efficacy, career counselors can effectively improve interactions with clients and facilitate a greater understanding of client needs with respect to career decision making.
Applying this to the larger context of social learning theory, it…
Arbona, C. (2000). Practice and research in career counseling and development -- "1999. Career Development Quarterly, 49(2), 98-134.
Flores, L.Y., Scott, a.B., Wang, Y.W., et al., (2003). Annual review: Practice and research in career counseling and development -- "2002. Career Development Quarterly, 52, 98-131.
Germeijs, V., Verschueren, K., Soenens, B. (2006). Indecisiveness and high school students' career decision making process: Longitudinal associations and the mediational role of anxiety. Journal of Counseling Psychology, 53(4), 397-410.
Giannantonio, G.M., & Hurley-Hanson, a.E. (2006). Applying image norms across Super's career development stages. Career Development Quarterly, 54(4), 318-330.
In instances such as this, an employee may make decisions that are totally foreign to their normal character.
It is these corporate ethical values that typically have the most impact on the decision-making process. Organizational ethical contexts are comprised of the moral ideologies adopted by the members of the organization, as well as the institutionalized philosophies regarding the principled conduct and the ethics codes that shape corporate strategy and action. When organizational ethical values are positively aligned with personal values, a more positive person-organization fit is acquired. Again, this fit is central in effective and efficient decision-making (Valentine, Godkin & Lucero, 2002).
The development of ethical codes, which are merely a formalized statement of the corporate ethical values, have a positive effect on reducing the number of unethical decisions that are made by employees. Employees that are members of an organization with an imposed code of ethics were found to…
Finegan, J.E. (Jun 2000). The impact of person and organizational values on organizational commitment. Journal of Occupational & Organizational Psychology, 73(2). Retrieved November 10, 2004, from Academic Search Premier database.
Myers, C.R. (1997). The core values. Airpower Journal, 11(1). Retrieved November 10, 2004, from Academic Search Premier database.
Valentine, S., Godkin, L., & Lucero, M. (Dec 2002). Ethical context, organizational commitment, and person-organization fit. Journal of Business Ethics, 41(4). Retrieved November 10, 2004, from ProQuest database.
How Personal, Organizational and Cultural Values Affect the Decision-Making Process
Perception of Pain
Uses of Pain in nursing
Definitions of Pain from Dictionaries
Uses of Pain in psychology
Antecedents and Consequences
CONCEPT ANALYSIS OF PECEPTION OF PAIN
The aim of this paper is to increase the understanding of the perception of pain. The researcher purpose to clarify describe the characteristics of pain and recognize antecedents that effect the idea of pain and the likely outcomes of pain by utilizing Avant's and Walker (2005) theory of study. Also, a model case shows how pain is connected to these serious characteristics contrary case and a borderline case are shown to distinguish the perception of pain from other notions. Empirical referents show the current point-of-view of the perception of pain. (Akyol & Salmond, 2009)
Concept Analysis of Characteristics of Pain
The goal of this paper is to expand the understanding of the concept of…
Akyol, O., Karayurt, O., & Salmond, S. (2009). Experiences of pain and satisfaction with pain management in patients undergoing total knee replacement. Orthopedic Nursing, 28(2), 79-85.
Chan, S., Hadjistavropoulos, T., Carleton, R.N., & Hadjistavropoulos, H. (2012). Predicting adjustment to chronic pain in older adults. Canadian Journal of Behavioral Science, 44(3), 192-199.
Eggermont, L.H.P., Bean, J.F., Guralnik, J.M., & Leveille, S.G. (2009). Comparing pain severity vs. pain location in the MOBILIZE Boston study: Chronic pain and lower extremity function*. The Journals of Gerontology, 64A (7), 763-70.
Gelinas, C., Fortier, M., Viens, C., Fillion, L., & Puntillo, K. (2004). PAIN ASSESSMENT AND Management IN CRITICALLY ILL INTUBATED PATIENTS: A RETROSPECTIVE STUDY. American Journal of Critical Care, 13(2), 126-35.
For example, a person's eyes can often convey a far more vivid message than words and often do;
Complementing: they may add to or complement a verbal message. A boss who pats a person on the back in addition to giving praise can increase the impact of the message;
Accenting: non-verbal communication may accept or underline a verbal message. Pounding the table, for example, can underline a message. (arry, nd)
VI. ARRIERS to EFFECTIVE COMMUNIATION & FEEDACK
arriers to managerial feedback is stated to include fears related to:
the other person's reaction;
Feedback may be based on subjective feeling and concrete information might not be suitably related;
Information on which the feedback is based such as performance appraisal might be a process that is inherently flawed with the manger not trusting the information; and Many managers would prefer being a coach rather than attempting to 'play God'. (arry, nd; paraphrased)…
Developing Effective Communication Skills (2009) Intelligent Life on the Web - Buzzle. Articles. Available at http://www.buzzle.com/articles/developing-effective-team-communication-skills.html
Hills, P.J. And McLaren, Margaret (1991) Communication Skills - an International Review. Vol. 1 - Communication Series. Online Google Books available at http://books.google.com/books?id=Ni0OAAAAQAAJ&printsec=frontcover&dq=effective+communication+skills&ei=SpyPSaT4EpPqyQSzlZDtDg#PPP1,M1
McKay, Matthew, Davis, Martha, and Fanning, Patrick (2009) Messages - the Communication Skills Book. Google Books Online available at http://books.google.com/books?id=bUDNZkqUt0AC&pg=PA1&dq=effective+communication+skills&lr=&ei=I5-PSc2PCZb0ygSSr_2lDw#PPA1,M1
Barry, Dave (nd) the Importance of Effective Communication. Online available at http://web.cba.neu.edu/~ewertheim/interper/commun.htm
Nurses are considered the backbone of the medical care-giver community. Good quality patient care centers on having a competent educated nursing labor force. There is a wealth of empirical evidence that has demonstrated Baccalaureate (BSN) nurses are associated with fewer medication errors, lower mortality rates, and greater overall positive patient outcomes than nurses at lower levels of educational achievement. For example, Brady, Malone, and Fleming (2009) performed an extensive literature review and found that BSN nurses made fewer medication errors than their less educated counterparts. Aiken and associates (2003) found a strong link between N education level and patient outcomes. Their findings indicated that for every ten percent increase in the proportion of BSN nurses in a surgical unit there was a four percent decrease in the risk of death to patients. In a large study of nearly 47,000 patients conducted at the University Toronto it was found that hospital…
Aiken, L.H., Clarke, S.P., Cheung, R.B., Sloane, D.M., & Silber, J.H. (2003). Educational levels of hospital nurses and surgical patient mortality. Journal of the American Medical Association, 290, 1617-1623.
Brady, A.M., Malone, A.M., & Fleming, S. (2009). A literature review of the individual and systems factors that contribute to medication errors in nursing practice. Journal of Nursing Management, 17(6), 679-697.
Friese, C.R, Lake, E.T., Aiken, L.H., Silber, J.H. & Sochalski, J. (2008). Hospital nurse practice environments and outcomes for surgical oncology patients. Health Services Research, 43(4), 1145-1163.
Profetto-McGrath, J. (2003). The relationship of critical thinking skills and critical thinking dispositions of baccalaureate nursing students. Journal of Advanced Nursing, 43(6), 569- 577.
1. Description of your leadership philosophy
a. Fundamental leadership concept
The main emphasis emerging from the transformational leadership concept is for nursing leaders to produce not just constructive but also valuation challenges for their subordinates and followers for the realization of the established organizational objectives. Based on Damirch, Rahimi, and Seyyedi (2011), the famous James MacGregor Burns created this design when researching governmental leaders; nevertheless, its good effect traversed to other fields and areas. In my situation, the importance given to the transformational leadership idea is related to its development of a higher-performing, dedicated personnel when used in health-care institutions. In medical centers as well as other treatment institutions, transformational leadership could be carried out within any institutional system or department like worker groups, divisions, sectors, as well as at the top leadership (Choi, Goh, Adam, And Tan, 2016). Essentially, this idea improves not just the inspiration but the overall…
Fulfillment in Life
The aim of this discussion to ascertain three of the qualities a person needs so that they can lead a life of fulfillment. The three qualities discussed will be love, integrity and knowledge. These three traits are part of the essence of being human and, combined with other humanistic traits such as sympathy and passion, these traits separate humans from the other, soulless animals in the world.
The first of these qualities to discuss is love. Love is a quality that no life can be without. The ability to build nurturing and loving relationships with another person is integral to our emotional fulfillment. It brings us the greatest joy we can possibly experience. Love can do many things including alleviating loneliness, such as the kind of "terrible loneliness in which one's shivering consciousness looks over the rim of the world into the cold, unfathomable abyss" (ussell,…
Carter, S.L. (February 1996). The Insufficiency of Honesty. Atlantic Monthly, 74-76.
Russell, B. (1967). Autobiography of Bertrand Russell. London: Allen & Unwin.
Review at least seven sources of information.
Being well-educated means different things to different people. It does however embody certain benchmarks that qualify a person as well-educated, including but not limited to wealth, education, worldliness, etc. It goes beyond just academic experiences.
The dictionary describes an educated person as "having an education; one above average; showing evidence of schooling, training, experience; exhibiting culture."
The image of an educated person can mean different things to different people. Some deem a well-educated person has who probably possesses great financial wealth. Others few the individual who has a superior intellect or has been exposed to worldwide culture as a person who is above the norm. Still others would describe ideal image of a well educated person as one who is smart enough to be of sound character, a good citizen and possessing intellect, emotion and heart and soul.
So what are…
Perceived Leadership Integrity
My leadership style can be best described as servant leadership. This approach is based on the idea that the leader exists to bring out the best in the people who are being led. Ultimately, I feel that as a leader I fit in a role where I am seeking to optimize the strategies and plans related to the organization as a whole, and that the best way for me to do so is to ensure that the people under my charge are equipped to perform at their highest level (Greenleaf, 2016). One leader alone cannot bring about the organizational results that are desired; only the entire organization can do that. Therefore, the role of the leader is to facilitate each and every member of the organization to operate at his or her highest possible level, without constraints, and that they may be encouraged to do…
ChangingMinds.org (2016). Lewin's leadership styles. ChangingMinds.org. Retrieved February 13, 2016 from http://changingminds.org/disciplines/leadership/styles/lewin_style.htm
Cherry, K. (2016). Leadership theories: The 8 major leadership theories. About.com. Retrieved February 13, 2016 from http://psychology.about.com/od/leadership/p/leadtheories.htm
Faleye, O. (2007). Does one hat fit all? The case of corporate leadership structure. Journal of Management & Governance. Retrieved February 13, 2015 from http://web.cba.neu.edu/~ofaleye/doc/hats.pdf
Greenleaf Center (2016). What is servant leadership? Greenleaf Center. Retrieved February 13, 2016 from https://www.greenleaf.org/what-is-servant-leadership/
Human trafficking is defined as "the recruitment and movement of people by force, coercion or deception, for the purposes of exploitation" (Abas et al. 2013: 1). However, according to a 2013 study by Abas (et al.), current literature on the subject of human trafficking is somewhat problematic, given that research studies have focused on victims at different stages of trafficking and combined the perspectives of a wide range of persons of different ethnicities. This compromises the internal validity of the studies, given that so many other factors could impact results. Still, there is evidence that women who have been trafficked suffer from higher rates of depression, anxiety and post-traumatic stress disorder (PTSD) (Abas et al. 2013: 1). To offer a more controlled study, Abbas (et al. 2013) conducted a study on Moldavian women specifically. All women in the study were eligible to receive government post-intervention crisis care as a result…
Abas, M., Ostrovschi, N.V., Prince, M., Gorceag, V.I., Trigub, C., & Oram, S. (2013). Risk
factors for mental disorders in women survivors of human trafficking: A historical cohort study. BMC Psychiatry, 13, 204. doi: http://dx.doi.org/10.1186/1471-244X-13-204
Duong, K.A. (2012). Human trafficking in a globalized world: Gender aspects of the issue and anti-trafficking politics. Journal of Research in Gender Studies, 2(1), 48-65.
Hepburn, S., & Simon, R.J. (2010). Hidden in plain sight: Human trafficking in the United
Develop your theoretical orientation to the counseling process and identify how this approach compares to Cognitive Behavioral theory
Since its inception nearly fifty years ago, Cognitive Behavioral Therapy (CBT) has become recognized as perhaps the most effective therapeutic approach. Indeed, CBT has myriad uses, and is applied in a number of situations, including depression, personality disorders, and wellness and rehabilitation. However, there also exist limitations to cognitive behavioral therapy, mainly surrounding treatment with patients from diverse cultures. This paper develops appropriate therapeutic orientations, discussing different therapeutic concerns and approaches. First, attention is paid to the nature of people; next, the role of the individual in families and other systems is addressed. Then, multicultural considerations, wellness and prevention, and the nature of problems are discussed. Finally, the paper addresses the process of change and how the orientations enacted are successful in practice.
The nature of people
People are diverse, not…
Beck, J., & Tompkins, M. (2007). Cognitive therapy. In Handbook of Homework Assignments in Psychotherapy. (pp. 51-63). New York: Springer Science.
Brown, J. (1999). Bowen family systems therapy and practice: Illustration and critique. A.N.J.Z. Family Therapy, 20(2), 94-103.
Lay, K.R., & King, L.J. (2007) Counseling strategies. In Drug Courts: A New Approach to Treatment and Rehabilitation. (pp. 166-182). New York: Springer Science.
Shedler, J. (2010). The efficacy of psychodynamic psychotherapy. American Psychologist, 65(2), 98-109.
We all have our own unique strengths and weaknesses. With regard to my strengths, it is important to note that in addition to having an inherent ability to relate well with others, I am also quite ambitious, creative, open minded, and persistent. In this section, I describe these strengths in significant detail and explain how I have, in the past, made use of them.
To begin with, from quite an early age, I have always been an effective communicator, a trait which, I believe, plays a significant role towards the further enhancement of my ability to relate well with others. Indeed, I always find it easy to not only start but also maintain conversations. I also find it relatively easy to find and keep friends. Essentially, this is a trait I have used in the past to not only acquire friends -- people who have been…
Personal Leadership Platform
A leadership platform is a complex concept. The questions expanded my thinking into not only what I want to be as a leader, but also why those convictions are important. As a new marketing manager, I think this is a valuable activity to examine my beliefs and values of what my leadership should represent.
Purpose of Leadership
The simple purpose of leadership is to lead a group with a common goal. The true question is what a leader must possess in order to carry out the process of achieving a common goal. A leader must understand the big picture of the organization and the way the smaller parts work together to help achieve the overarching goals. Additionally, he/she must understand the strengths and weaknesses of an organization. Using data, leaders must work with those they lead to develop goals for company improvement. The leader is responsible for…
Ambler, G. (2008). Leaders vs. Managers….. Are they really different? Retrieved September 8, 2013 from http://www.thepracticeofleadership.net/2008/04/08/leaders-vs.-managers-are-they-really-different/comment-page-2/
Carlos L., (2013). Task and relationship orientation of Americans: a study of gender, age, and work experience. Retrieved September 8, 2013 from http://www.aabri.com/manuscripts/10573.pdf
Daugherty R., (2013). Power and Influence: Strategies for Leadership. Retrieved September 8, 2013 from http://fcs.okstate.edu/leadership/Power%20and%20Influence/Power%20and%20Influence%20Instructors%20Guide%20-%20Sept%2009.pdf
Fleenor J.W., (2006). Trait Approach to Leadership. Encyclopedia of Industrial and Organizational Psychology. Sage Publications. Retrieved September 8, 2013 from http://www.sagepub.com/northouseintro2e/study/chapter/encyclopedia/encyclopedia2.1.pdf
Anderson (2000) converses spiritual oppression and how Satan and his fallen angels are in the process of trying to overpower the believers will. He also provides the phases to independence, for example: fake vs. factual, dishonesty vs. truth, resentment vs. tolerance, revolt vs. obedience, arrogance vs. self-effacement, and oppression vs. lack of restrictions. Fake vs. real step show how we need to absorb to recognize God's certainty so we do not fall into Satan's trap. If fall for these tricks of deception then we automatically give up God's truth for what is considered a lie. Dishonesty vs. truth shows that we should battle Satan's trickery with God's reality. If we become deceived then we must do away with any misleading views for the truth that will bring us our liberation.
Bitterness vs. forgiveness is showing us that we do not need to harbor that illness in our hearts because Satan…
A., H.D. (1999). The Anxiety Cure: You Can Find Emotional Tranquility and Wholeness. Thomas Nelson, Inc. .
Adams, E.J. (1986). How to Help People Change: The Four- Step Biblical Process. Grand Rapids: Zondervan .
Anderson, T.N. (1990). The Bondage Breaker: Overcoming Negative Thoughts, Irrational Feelings and Habitual Sins. . Boston: House Publishers, Inc.
Backus, W.C. (1980). Telling Yourself the Truth: Find Your Way Out of Depression, Anxiety, Fear, Anger and Other Common Problems by Applying the Priciples of Misbelief Therapy . Grand Rapids: Bethany Publishing Group.
Comparing Characteristics of Leaders and Managers
The term leader and manager is often used in an interchangeable manner and it is likely that at some point most leaders have undertaken a management role. However, when looking at leaders and managers there are some distinct differences. These can be considered in terms of their characteristics and the way these characteristics manifest. A common theme in much literature is the way in which leaders may be identified as they have followers and inspire others
This refers to the concept of leaders having charisma. In this context there are many examples of leaders both good and bad. Leaders which fit in with this context include, John F. Kennedy former U.S. President, Nelson Mandela the South African leader, Richard Branson founder of the Virgin empire and Howard Schultz the CEO and inspiration behind Starbucks. These are all examples of charismatic leaders
Consumer subjective personal introspection of your own buying behavior, and to relate this to the notion of products as extensions of the self and consumer behaviour theory.
Subjective personal introspection of your own buying behaviour as an extension of the self and consumer behaviour theory
It has been noted in many studies on consumer behaviour that the products that the individual purchases are very often closely linked to the identity and values of that individual. Consumer behaviour has been defined as, "The psychology of how consumers think, feel, reason, and select between different alternatives (e.g., brands, products, and retailers)"and "The psychology of how the consumer is influenced by his or her environment (e.g., culture, family, signs, media)..." (Lerner).
In other words, the products that one purchases are in essence often seen as an extension of one's self. This means that the customer purchasing behaviour is often best understood…
Bloom P. et al. (2006). How Social-Cause Marketing Affects Consumer Perceptions. Mit Sloan Management Review, vol.47, no.2, viewed 28 February, 2012, http://elab.vanderbilt.edu/research/papers/How%20Social-Cause%20Marketing%20Affects%20Consumer%20Perceptions%20%5BBloom,%20Hoeffler,%20Keller,%20Meza%5D.pdf.
'Brand image: definition', viewed 28 February, 2012, http://www.businessdictionary.com/definition/brand-image.html
Burnett, J 2008.CoreConcepts of Marketing, viewed 28 February, 2012, http://globaltext.terry.uga.edu/userfiles/pdf/Core%20Concepts%20of%20Marketing.pdf. Date of access: 1 Nov. 2011.
Copely, P 2004. Marketing communications management: concepts & theories, cases & practices, Elsevier, Oxford.
Family centered care is a noble belief deeming family members and health care staff as equal partners and working collectively to address the needs of the kid. Competency rises when a system synergizes as nurses and patient / family member's honors each other's commitment to heath care. Patient family centered care is a continuous process in order to address the needs and duties of families (St. Jude Children's Hospital, 2014).
Words and concepts that describe this phenomenon
Dignity, respect, information sharing, participation and teamwork
Identifying terms (concepts) that can summarize, label or name this phenomenon
Each family and child is different: Families have diverse backgrounds, life experiences, customs and traditions, education, cultural values and notions. Care should be facilitated equally to all patients whilst catering the choices and needs of each family (St. Jude Children's Hospital, 2014).
Open communication between family, patients and healthcare staff: It's productive to openly voice…
Ahmann, E. And Dokken, D. (2012). Implementing Patient- and Family-Centered Care: Part II - Strategies and Resources for Success. Pediatric Nursing. Volume 38, Number 2.
Mastro, K.A., Flynn, L. And Preuster, C. (2014). Patient- and Family-Centered Care: A Call to Action for New Knowledge and Innovation. The Journal of Nursing Administration. Volume 44, Number 9, pp 446-451.
St. Jude Children's Hospital. (2014). What is Patient Family Centered Care? Retrieved from: http://www.stjude.org/stjude/v/index.jsp?vgnextoid=0342a1673c82f110VgnVCM1000001e0215acRCRD&vgnextchannel=6772fdb506543110VgnVCM1000001e0215acRCRD
Indeed, Bandura (1997) writes, "The way in which adolescents develop and exercise their personal efficacy during this period can play a key role in setting the course their life paths take" (pg. 177). Because society is made up of people, people who have higher levels of self-efficacy in large numbers tend to change society, making it more proactive, productive, and progressive. In addition, the opposite of this is also true. Indeed, larger groups with lower levels of self-esteem and self-efficacy tend to create societies that are less motivated to change, or at least pockets within this society who have motivated the laissez-faire mentality. Furthermore, one's self-esteem, self-concept, and self-efficacy help determine how one sees one's self in society. Those who see themselves as unproductive and who believe they will be burdens to society can account for many of those who make up society's prisons and areas of social assistance.
Alvarez, J.M. (2009). Self-Concept. Retrieved August 2, 2009, from Child Development
Reference Volume 7: http://social.jrank.org/pages/554/Self-Concept.html
Bandura, A. (1994). Self-efficacy. In V.S. Ramachaudran (Ed.), Encyclopedia of human behavior (Vol. 4, pp. 71-81). New York: Academic Press. Retrieved August 2, 2009, from Emory University: http://www.des.emory.edu/mfp/BanEncy.html
Bandura, A. (1997). Self-Efficacy. New York: Macmillan.
The experience I had accumulated in my secondary days as a supervisor in mathematics also assists me in my place of work.
I also had experience as a supervisor in my workplace, which enhanced my development level as a supervisor. My development level as a supervisor also continues in my workplace before getting admission into the university. Before I got admission in into the university, I had worked in series of companies notably manufacturing companies. For example, I worked with Toyota Company for 5 years as an assistant supervisor. My working experience in the company has assisted my development level as a supervisor. In my working experience, I understand that it is critical for a supervisor to build working relationships with supervisees. Typically, supervisory-supervisees relationships enhance mutual alliance between the two parties. The supervisor and supervisees share responsibility of developing empathy, genuineness, warmth, emotional and reliability engagement to develop key…
Arthur, M.E. (2012). Application of the Discrimination Model of Supervision for Residency Education, Annals of Behavioral Science and Medical Education,18 (1):32-37.
Bernard, J.M. (1979). Supervisor training: A discrimination model. Counselor Education and Supervision, 19, 60-68.
Bernard, J.M., Goodyear, R.K. (1992). Fundamentals of clinical supervision. Boston, MA: Allyn & Bacon.
Bernard, J.M., & Goodyear, R.K. (2009).Fundamentals of clinical supervision, (4th Edition). Columbus, OH: Merrill.
Most conclusions on this approach were vague or indecisive in terms of social, psychological or mental significance (ice, 1978, 1981; Graen et al., 1972; Ashour, 1973).
Furthermore, over the years, many scholars have come to the realization that leadership is situational and hence there are many realistic settings like the environment, the employees, the resources, etc. that determine the characteristics needed in a leader as well as his/her business approach (Hershey and Blanchard, 1977, 1984). This is why it is important to first understand the different types of scenarios that a leader can face and then use those scenarios as the foundation on which most leadership techniques and approaches are built. This idea of leadership being situational is very helpful in outlining the methods through which leadership can be developed and has taken up a good part of the last three-decade of research (Mckenna, Boyd and Yost, 2007).
Adler, a. (1946). Understanding human nature. New York: Permabooks.
Ashour, a.S. (1973). The Contingency Model of Leadership Effectiveness: An Evaluation. Organizational Behavior and Human Decision Processes 9: 335-76.
Bandura, a. (1997). Self-efficacy. The Exercise of Control. New York: W.H. Freeman. (Bass, B.M. 1985). Leadership and Performance Beyond Expectations. New York: The Free Press.
Bennis, W., and B. Nanus. (1985). Leaders. New York: Harper and Row.
etween the belief that God is a person and the belief that God is personal which one is essential to Christian faith? My stand is that the belief that God is a person is a hindrance to Christian faith. Interestingly, some recent religious philosophy writers have however made the assumption that believing in God is believing in a person. Richard Swinburne is one such influential advocate of this concept. It is clear from his works that Richard Swinburne understands that God is like "a bodiless person, a spirit who can do anything, is all knowing, free, without fault, eternal and the creator of the universe.
That God is a person or personal is one of the fundamental claims believers have continuously made about God. God is represented like a person in Vishnu, Hinduism, rahma and Shiva. In the bible, the Old Testament, You can read about…
Bloesch, Donald G. 2006. Jesus Christ: Savior & Lord. Downers Grove, Ill: InterVarsity Press.
Burns, Elizabeth. "Must Theists Believe In A Personal God?" THINK 8, no. 23 (Autumn, 2009): 77-86,
Cross, George. "Does a Philosophy of Morals Tend to Undermine the Christian Faith in a Personal God?" The Journal of Religion .Vol. 1, No. 2 (Mar., 1921) (pp. 197-199)
Also, it is almost impossible to assess the classes' collective level of interest from email, papers, and responses, for a particular lesson. Interactive technology, even video conferencing, lacks the cohesive nature of one-on-one interaction in the real world as a class. Even though a video conference, a teacher cannot monitor students as closely, assign in-class team assignments, or have as much flexibility over tailoring his or her lesson plan to suit the immediate dynamics of the room.
Depending on the number of students in the class, the online format can also seem impersonal. Students may subconsciously hold this against the teacher and either feel excessively dependent on or resentful of the instructor, either bombarding the teacher with email on one hand, or turning in assignments late on the other. Peer interaction can provide some support, and ideally may even be more sustaining than in a real world, large lecture hall,…
Berge, Z.L. (1995). Facilitating computer conferencing: Recommendations from the field.
Educational Technology. 35(1) 22-30. Retrieved Oct 19, 2008 at http://www.emoderators.com/moderators/teach_online.html
Faculty Development 101. (2008). Lesson 9: Introduction to the Instructing Lessons.
Retrieved Oct 19, 2008 at https://courses.worldcampus.psu.edu/facdev101/student/index.shtml
The Machiavellian Characteristics of President George . Bush
George . Bush has followed in his fathers' footsteps, becoming the 43rd President of the U.S., holding office between 2001 and 2009. He is a president that held power during a notable period, with the 9/11 attacks occurring only a year into his presidency. Like any U.S. president, there will be a number of controversial issues associated with his presidency, including the way action was taken in Iraq. In hindsight it may be argued that President Bush was acting in a very Machiavellian manner, aligned with Machiavelli's ideal Prince.
The alignment between the prince and Bush may not be surprising when it is realized that both a principle adviser to the president; Karl Rove, as well as Republic strategists and friend, Lee Atwater where both avid fans of Machiavelli (Phillips 147). However, to argue the likeness requires an examination of examples…
Harris, P, "Bush says God chose him to lead his nation," The Guardian, 29 August 2005
Ludlow, Lawrence M, Machiavelli and U.S. Politics, 25 October 2013
Machiavelli, The Prince, < http://www.gutenberg.org/ebooks/1232 > 1513
Rycroft, D, Iraq: Prime Minister's Meeting, 23 July (Dearlove Memo), accessed 25th of October 2013
Three common characteristics of poor decision making are the following errors in logic: appeals to pity, ad hominem arguments, and arguments from authority. Appeals to pity do not focus on the victim and try to create pity for a victim in order to elicit a certain result. However, these appeals to pity frequently fail to adequately link the lobbied-for action with the victim's predicament. That someone is in a bad situation is not a reason to act unless that action would remedy the victim. Moreover, it is not a reason to act if that action would harm a person who was not responsible for the victim's predicament. Therefore, while an ethical decision-maker should be compassionate, he should not have his decisions dictated by pity. Another characteristic of poor decision making is listening to the ad hominem attack. Ad hominem attacks attack the character of a person rather the…
Mallor, J. & Barnes, A.J. (2004) Business law: The ethical, global, and e-commerce environment. New York: McGraw-Hill.
He also is the richest man in the world, and came from a high-achieving family. (His mother was a college regent and the head of United Way.)
Gates was known for years as an autonomous loner. He did not marry until he was nearly 40, and he keeps a very low public profile, unlike the more charismatic and outgoing Branson.
Gates is legendary for his need for dominance. Neither he nor Branson "need" to work anymore, they could live comfortably off their income for the rest of their lives. However, Gates continues to run Microsoft, and be involved in all the decision making. He is "transitioning" out of the leadership role to lead his charitable foundation, but it will take two years and he will still be involved in high-level decisions. It seems it is very difficult for him to give up the reins and he must dominate the company…
Characteristics of an Ideal Appraisal System
The concept of performance appraisal is not new; it has been undertaken for many years at organizational, departmental and individual levels as part of performance management strategies. There are many different types of appraisal systems, from standard feedback assessment to peer-based reviews and 360 degree reviews. The issue with many systems is not the underlying theory, but the way it is applied. An appraisal is simply a tool; the value will be in the way it is used rather than its presence. Therefore, when looking at appraisals it may be argued there are a number of key elements which should ideally be present in appraisal.
The key characteristics of any appraisal system will include the need to be clear and understood by those who use the system to give and/or receive appraisals with clear policy and implementation guidelines. The system should also have…
Atkins, P., Wood, R, (2002), Self-versus others' ratings as predictors of assessment center ratings: Validation evidence for 360-degree feedback programs, Personnel Psychology, 55(4), 871 -- 904
Boe, Gerard P, (2008), Performance standards: how well is the job being accomplished? An abbreviated approach, Journal of Continuing Education Topics & Issues, 10(3), 102.
Buchanan, D; Huczynski, A, (2007), Organisational Behaviour, Harlow, FT/Prentice Hall
Burke, Ronald J; Wilson, Douglas S. (1969), Characteristics Of Effective Employee Performance Review And Development Interviews, Personnel Psychology, 22(3), 291-305
leadership characteristics that are important in making a good leader. The major attributes highlighted are commitment, character and competency. There is emphasis on how to integrate these attributes in all levels within an organization. Furthermore, there are improvements listed on making leadership better.
There has been a search for the best leaders ever since mankind evolved. Surely, regardless of where a person lives o what century he lives in, he will need a good leader. People often wonder what characteristics would qualify someone as a good leader. The characteristics or the abilities a person has a leader would vary depending on who it is they are ruling. No one race or region is alike and thus different tactics are required to deal with them in an appropriate manner. egardless, there are a set of characteristics that should be present in any leader regardless of where they rule.
Rost, J.C. (1991). Leadership for the twenty-first century. New York: Praeger.
Sogunro, O. (1998). Leadership Effectiveness and Personality Characteristics of Group Members. Journal of Leadership Studies, 5 (3).
Storey, J. (2004). Leadership in organizations: Current issues and key trends. London: Routledge
Management and Leadership Characteristics
Leadership is one of the few important characteristics show by specific people in the workplace, home, or community undertaking a specific activity. In such gatherings, one should be delegated the duty of being a leader such that he/she can direct and delegate duties to the other employees that they accomplish their duties and responsibilities as per the goals set in the organization or any other authority. Some people believed that leaders are born while other believed that leaders are made through training but all of them are the same because they should have certain leadership and management characteristic for them to accomplish their duties (Armstrong, 2016). The same thing applies to the nurse leaders, as they should have certain characteristics of leadership and management for them to be successful in their assigned duties and responsibilities. Nurse leader should be committed to excellence by focusing on the…
George Washington is one of the most well-known figures in the history of United States of America. His finest qualities are everlasting and have need of modest explanation. Not only Washington was a man of incredible uprightness and audacity but he was also a staunch believer in rendering selfless service to the country he was the founder of. His inimitable leadership qualities led his contemporaries to recognize him as "The Father of His Country." Washington possessed an ingenious, consumerist and charitable nature. He ascertained the maximum principles over and over again for his own dealings and hardly ever disappointed others. To cut a long story short, George Washington made it obvious that the individuals of character are enough to manage governments and lead armies in the most excellent manner ("Exploring George Washington's Leadership").
However, as far as my opinion is concerned, I think that Washington's high moral character…
Exploring George Washington's Leadership. (n.d.). Mount Vernon. Retrieved December 28, 2001, from http://www.mountvernon.org/sites/mountver
Washington, W. (1931). The Writings of George Washington from the Original Manuscript Sources, 1745-1799 - Vol. 13. Washington, DC: U.S. Government Printing Office. Retrieved December 28, 2001, from http://www.questia.com/read/58401186/the-writings-of-george-washington-from-the-original
Business Skills -- Personal Evaluation
Demonstrate effective communication skills
• I have expanded my vocabulary to include standard practical and theoretical business concepts and I have increased my proficiency with digital technology communications media. I have learned how to coordinate my vocabulary, language, and persuasion efforts to specific audiences depending on whether they are laypeople, professionals, colleagues, or strangers. This skill is extremely important within the military, in particular, because communications that are standard among service members are often incomprehensible to civilians and because civilian communications may be too imprecise to convey the minimum necessary information and distinctions typically communicated best through highly specialized terminology.
• I have improved my ability to use email and other forms of technology to communicate in a professional manner. That also includes a greater understanding of the manner in which different communications media typically require the communicator to consider how various communications efforts might…
Personal Learning Contract
Learning within organizations is vital to success. It is the lifeblood that grows and sustains human capital (Bassi & McMurrer, 2004; Noe, 2008; Senge, 1990) through human resource development (HD) and the management of technology which, according to Thamhain (2001), is the key to competitiveness and wealth creation.
In this essay the researcher attempts to explore the challenges he will be facing as a leader and the competencies he will need to handle these challenges. The essay is divided into two parts. Part-I reflects the challenges, difficulties, scope and required competencies to be leader in the organization and how the writer will develop himself to fulfill the requirements of the role. While in Part-II the author has stated how to keep balance among personal and professional life.
Contract Title: What I want to work on. The leadership contribution and capability I want to build.…
Argyris, C. (1992). On organizational learning. Boston, MA: Blackwell.
Axson, D. (2007). Best practices in planning and performance measurement: From data to decisions. Hoboken, NJ: John Wiley.
Bassi, L., & McMurrer, D. (2004). What to do when people are your most important asset. Golden, CO: McBassi & Company.
Besner, C., & Hobbs, B. (2008). Project management practice, generic or contextual: A reality check. Project Management Journal, 39(1), 16-33.
Culture and Health Disparities - Filipinos
PESONAL SOCIAL STATUS: In researching this project, I found a study prepared by the Canadian Nurses Association (2005). It reviewed the social determinants of health and how one's social status impacts their or their family health outcomes. The focus of this piece was on issues such as poverty, economic inequality, social isolation and social support systems and their impact on the health of minorities, many of the same categories and characteristics mentioned in the Journal of Transcultural Nursing (Andrews et al., 2010). While their study was more on a broad base of Canadian conditions, their findings seem to reflect the circumstances of many first and second generation Filipinos. First and later generations of Filipinos who move to new cultures do act differently, but for the most part there remain many family connections and networks that cannot be overlooked.
My social status is mostly a…
Andrews, M. et al. (2010). Theoretical Basis for Transcultural Care. Section II. Foundations of Transcultural Nursing and Health Care. Journal of Transcultural Nursing. Vol. 21. DOI: 10.1177/1043659610374321.
Canadian Nursing Association (2005). Social Determinants of Health and Nursing: A summary of Issues. Canadian Nursing Association. Viewable at http://www.cna-aiic.ca/CNA/documents/pdf/publications/BG8_Social_Determinants_e.pdf.
Castillo, M.V. (nd). Caring in the Diaspora: Filipino Immigrants, Health Care, Healing, and Religion. Religious Healing in Boston. Viewable at http://www.hds.harvard.edu/cswr/resources/print/rhb/reports/13.Castillo.pdf .
McBride, M. (nd). Health and Health Care of Filipino Elders. Stanford Geriatric Education Center. Viewable at http://www.stanford.edu/group/ethnoger/filipino.html .