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US Postal Service

Words: 1522 Length: 5 Pages Document Type: Essay Paper #: 4564769

United States Postal Service (USPS) is an independent body of the federal government that is mandated with the responsibility of providing postal service in America. The agency was known as the U.S. Post Office Department in 1971 when it was totally managed by the United States government. In addition to be referred to as Post Office, Postal Service or U.S. Mail, USPS is one of the few agencies of the government that are clearly authorized by the U.S. Constitution. Since its inception, the United States Postal Service has developed to an extent that it is the largest post in the world since it provides more mail to more addresses in a bigger geographical region. The success of this organization can partly be attributed to its strategy to fulfill or realize its mission, organization design and structure, and its organizational culture and its cultural values.

USPS Mission and Strategy

The United…… [Read More]


Matsch, R.P. (2013, July 9). In the United States District Court for the District of Colorado.

Retrieved October 4, 2014 from 

United States Postal Service. (2014, April 3). ELM Revision: Organizational Structure Policies

and Job Evaluation Processes. Retrieved October 4, 2014, from
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Pass H R 1351 United States

Words: 1051 Length: 3 Pages Document Type: Research Paper Paper #: 24007230

Some feel that this is a union backed bailout and that the union has no interest in protecting the American tax payer. These people feel that the USPS should be left to sink or swim and that if they fail this would be the beginning of government employee reduction. Other believe that it has been proven that things cannot go on the way they are ultimately, far-reaching changes are essential for survival.

Rebuttal to Reasons for Non-Passage

The passage of HR 1351 is a good first step in enabling the USPS to survive. The current crisis is basically a result of HR 6407. In 2006, the United States Congress passed the Postal Accountability and Enhancement Act of 2006 (PAEA). This bill required that the USPS prepay its potential health care benefit payments to retirees for the next seventy five years in a ten-year time span. The deep hole of debt…… [Read More]

Works Cited

"H.R. 1351: United States Postal Service Pension Obligation Recalculation and Restoration

Act of 2011." 2011. Web. 3 November 2011. Available at: 

Nader, R. (2011). "Letter to Congress."
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UPS Section 1 Company's Services

Words: 3877 Length: 13 Pages Document Type: Research Paper Paper #: 33075431

49% which shows that the company is able to earn $22 by investing $100 which is certainly a sign of financial healthy company. After analyzing the profitability ratio, let's now examine the efficiency ratios of the company.

Efficiency atio Analysis

Efficiency ratios (E) are the ratios which used to assess the effectiveness of a company. The specific rations come under the ambit of E are eturn on Asset (OA) and eturn on Equity (OE) (Daniel, 1992). Let's examine both the ratios.

eturn on Assets (OA) Analysis

An indicator of how profitable a company is relative to its total assets. OA gives an idea as to how helpful management is at using its assets to produce profit (Groves & Edward, 2004). Calculated by dividing a company's annual wages by its total assets, OA is displayed as a percentage. The computed OA figure and its graph is mentioned below,


Years…… [Read More]


Anthony, G & Cornyn, D (1982), Company Analysis, Pearson Group Publications

Alexander, J (2007), Value Creation and Analysis, Pearson Group Publications

Archand, T (2003), Strategic Company Analysis, John Wiley & Sons Professional Publications

David, P & Hussey, E (2001), Company Analysis: Determining Strategic Capability, McGraw Hill Publications
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Fed Ex and United Parcel

Words: 2461 Length: 8 Pages Document Type: Term Paper Paper #: 24400586

One global business mentioned in the report as a technology leader with high brand equity was at&T. Customer equity is that value of future business purchased by the customer based on brand equity, which in turn means consumer acceptance of the product, customer relationships and customer perception of the value. The postal service would encounter both retention and value problems and would be viewed as difficult to do business with, bureaucratic and would provide less value than its competitors. If there were no competitors, these would not present as problems under a stable and unchanging environment. However, that would not be the case, as the environment was quite susceptible to change. The Commission report said that consumer experiences registered relatively low customer equity according to his or her perceptions of low value, slow deliveries and inability to meet consumer expectations. The Commission is obligated to provide a strong and consistent…… [Read More]


1. Bozman, C. (2003). United Parcel Service.'United%20Parcel%20Sercies'

2. Postal Rate Commission. (2001). Report of Consumer Advocate on Quality of Services Provided by the Postal Service to the Public. Postal Rate Commission.

3. Puscas, D and Girard, R. (2003). United Parcel Services. Polar Institute.

4. Sivy, M. (2006). Fed-Ex: Flying Even Higher. Cable News Network LP, LLP. , htm
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Total Quality Service

Words: 354 Length: 1 Pages Document Type: Term Paper Paper #: 89110404

Total Quality Service: The Last Ten Years

Total quality service has always been an important part of any business relationship, at least from the viewpoint of consumers. However, not all businesses have seen how total quality service can improve the relationships that they have with the customers who purchase their goods and services. In the last ten years, there has been more of a focus on total quality service, and it is definitely important today that it was ten years ago.

The importance of total quality service can be seen by the number of businesses that are implementing policies related to it. For example, the United States Postal Service has recently gotten in on the act. In 1999, the Postal Service implemented a total quality service plan that would improve the quality of service on all levels. The quality of service will be monitored, and the plan is designed not…… [Read More]

Works Cited

Hendrickson, David L. "Maximizing productivity: improving service in the federal courts." Federal Probation 60 (1996): 11-20.

Magazine world: breakthrough in social relations." Business Wire 8 September 1999.
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Airmail in the United States

Words: 5981 Length: 18 Pages Document Type: Thesis Paper #: 68589230

S. Postal Systems 1775-1993). A third segment of this transcontinental route was established in 1920 and ran from Chicago to Omaha by way of Iowa City, with feeder lines to this primary route being provided from St. Louis and Minneapolis to Chicago (U.S. Postal Systems 1775-1993). The final transcontinental segment was established on September 8, 1920 and ran from Omaha to San Francisco by way of North Platte, Cheyenne, awlins, ock Springs, Salt Lake City, Elko, and eno (U.S. Postal Systems 1775-1993).

One of the more interesting aspects of this early transcontinental route was the need to remove all of the mail from airplanes at the end of the day and place it on trains for continuation of the service at night by trains since these early aircraft were unable to fly at night; despite this added contrast, though, the transcontinental route was truly a "Pony Express" of the era…… [Read More]


Boston, G. (2005, August 28). Historic site for aircraft; College Park Aviation Museum. The Washington Times, D04.

De Syon, G. (2004). Airlines and air mail: The Post Office and the birth of the commercial aviation industry. Air Power History, 51(1), 56/

Duke, J. & Torres, V. (2005). Multifactor productivity change in the air transportation industry: productivity increases in the U.S. airline industry -- the nation's primary intercity mass transportation system-have played a significant role in the industry's cost-containment efforts and its ability to accelerate growth. Monthly Labor Review, 128(3), 32-34.

Facts and figures about the Postal Service. (2008). U.S. Postal Service. [Online]. Available: .
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Should Marijuana Be Legalized in US

Words: 1615 Length: 5 Pages Document Type: Term Paper Paper #: 45014298

Legalization of Marijuana


For over 40 years the United States has struggled with how the use of marijuana should be governed. On one side, proponents argue that it should be legal in the same way alcohol and cigarettes are, or legal in small amounts. They do not feel that people who have small amounts for personal use should be prosecuted in any way. Recently, the prestigious medical journal The Lancet has suggested that keeping marijuana illegal may do more harm to society than its actual use does. They point out that the negative effects from use of alcohol are far greater than any negative effects from the use of marijuana (offee & Yancey, et. al., 2004).

However, those in favor of maintaining marijuana's status as an illegal substance argue that marijuana is not harmless and that in some ways it is very…… [Read More]

Joffee, Alain, MD, MPH, and Yancey, Samuel, MD., with the Committee on Substance Abuse and the Committe on Adolescence. 2004. "Legalization of Marijuana: Potential Impact on Youth. American Academy of Pediatrics Technical Report." Pediatrics 113:6, June.

Portillo, Ely. 2005. "Web sites selling marijuana, paraphernalia proliferate." Knight-Ridder/Tribune News Serice, July 7.

Staff writers. 2005. "Safety - how alcohol affects the brain." New Straits Times (Science section), December 5.
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Economics Discussions Production Costs Postal Service USPS

Words: 870 Length: 3 Pages Document Type: Essay Paper #: 65287506

Economics Discussions

Production Costs

Postal Service (USPS) operates at a loss but its closest competitors -- UPS and FedEx -- both operate at a profit. Suggest how fixed costs have contributed to the situation of the USPS. Provide support for your response.

I would suspect that the fixed costs of contributing to employee's retirement funds (Risk Analysis Research Center, 2009, p. 4) and also their restriction from closing local offices (Slentz and McCann, 2009, p. 12) contributes to higher fixed cost at USPS than FedEx because FedEx is not unionized and while UPS is unionized, and thus experiences a fixed cost that is incurred to the level of union contracts, those contracts are more negotiable for UPS than USPS, and nonexistent or fluid for FedEx. Furthermore while union contracts probably affect the rate of closure for physical facilities for UPS, this would probably be more negotiable than for USPS and…… [Read More]

Lemon Law

5. From the e-Activity, compare and contrast the lemon law in two different states and analyze which offers the best protection for the consumer. Suggest what both states could do to improve their laws. Provide support for your response.

The California and Alaska Lemon Laws are largely the same except the California law (State of California Department of Justice 2012) restricts replacement / compensation to vehicles driven under 18,000 miles within the warranty period but the Alaska law (, n.d.) does not restrict the warranty period by number of miles driven. All states could benefit from a uniform definition of "reasonable attempt" to replace or refund, which depends upon, and thus also entails, a standardization
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Role of the DHS in Protecting the US

Words: 956 Length: 3 Pages Document Type: Essay Paper #: 39245281



Counter-terrorism is popular as antiterrorism and incorporates techniques, practices, strategies, and tactics that militaries, governments, corporations and police departments adopt in attacking terrorist threats and acts either real or imputed. Both governments and insurgents use terror tactics. It is clear that some insurgents do not terror as tactics while others opt not to apply as other tactics have better outcomes for their particular contexts. Individuals may engage in acts of terror, as it was the case with Oklahoma City bombing (Katherine, Darmer & osenbaum, 2004). Where the terrorism acts are part of broader insurgencies, counter-terrorism forms an integral element of security doctrines. However, economic, political, and other measures focus on insurgencies as compared to specific terror acts. The United States uses foreign internal defense doctrine in its military programs to support other nations while attempting to suppress lawlessness, insurgency, or subversion and…… [Read More]


Katherine, M.B., Darmer, R.M., & Rosenbaum, S.E. (2004). Civil Liberties vs. National Security in a Post9/11 World. Amherst NY: Prometheus Books.

Nacos, B.L. (2012). Terrorism and Counterterrorism. New York: Longman/Pearson.
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Future Strategy of the USPS

Words: 750 Length: 3 Pages Document Type: Term Paper Paper #: 41132296

In this light, the USPS should consider offering all American residents a service that would route their physical mail to an email account.

As a main business strategy, the postal service should concentrate mainly on its core value: universal mail service. According to Pearse and Johnson (2002): "Delivering high-quality service in an era of stagnant mail volumes will require the Postal Service to recognize that as demand for its services contracts, so, too, should the institution. To do so without sacrificing essential services, however, will require the Postal Service to focus on its core value: the reliable, affordable delivery of the mail to every American home and business."

While the Postal Service in recent years has explored numerous new revenue streams far beyond normal postal services, it makes more sense that the USPS focus instead on products and services related to the delivery of letters, newspapers, magazines, advertising mail, and…… [Read More]


Pearse, Harry. James, Johnson. (2002). Report of the President's Commission on the United States Postal Service. USPS Final Report.

Miller, Paul. (July 16, 2003). Postal Commission Recommends Changes to USPS. PRIMEDIA Business Magazines & Media Inc.
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Organizational Theory Organizations Environment Each Perspective Examines

Words: 711 Length: 2 Pages Document Type: Essay Paper #: 41643060

Organizational Theory

Organizations Environment Each perspective examines organizations perceived relationships environment differently. Describe differences. What enacted features organization's (U.S. Postal Service) environment ways features displayed perceived consistent perspectives? Text: Organization Theory by Mary Jo Hatch.

Each perspective examines organizations and their perceived relationships to the environment differently. For this discussion, describe these differences.

Contingency theory stresses the fact that an organization's decision-making processes are in constant dialogue with the environment. An organization's policies are always contingent upon its particular market situation. This theory of organizational behavior stresses the situational nature of decision-making on the part of organizations. An organization in a 'mature' or perfectly competitive market environment with an established demand for its product will need to make different decisions regarding pricing and marketing than an organization with clear market dominance and a near monopoly. Complexity of the individual organization and rate of change of the external environment will determine…… [Read More]


Hatch, Mary Jo. (2006). Organization theory. New York: Oxford University Press.

US Postal Service: Vision 2013. (2008). Five-year strategic plan. U.S. Postal Service.
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Safety of the Segway Human

Words: 787 Length: 2 Pages Document Type: Term Paper Paper #: 89960364

It also seems rather short, and leaves the reader wondering if the researchers could have done more to create a more vital and important document. They did not find the Segway was unsafe, however, and many of the comments of the postal employees who used it were very positive.

Other studies go father than many of the findings in this report, including the safety of the transport itself. Another study notes, "The Segway PT and its rider were found to have the second shortest braking distance, highest sight lines, one of the smallest footprints, and quickest perception-reaction time" (Landis, Petritsch, and Huang, 2004, p. 97-98). These are concrete safety details that seem lacking in the other report, and it seems as if the report could be much more useful if they had included data such as this in the report. In addition, Segways have been recalled due to accidents while…… [Read More]


Arnold, C. (2003). Safety concerns prompt Segway recall. Retrieved 31 Jan. 2008 from the Web site: .

Habes, D.J. And Tubbs, R.L. (2004). Topic: Health hazard evaluation report, HETA 2002-0239-2922, United States Postal Service Norman, Oklahoma - Note: Deals with the use of Segway Human Transporter. Retrieved 31 Jan. 2008 from the Web site: /" target="_blank" REL="NOFOLLOW">
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Ergonomics or Human Factors Is the Scientific

Words: 986 Length: 3 Pages Document Type: Case Study Paper #: 91573065

Ergonomics or human factors is the scientific discipline concerned with the understanding of relations among humans and other elements of a system, and the profession that applies theory, principles, data and methods to design in order to optimize human comfort and overall system performance. Ergonomists add to the design and assessment of tasks, jobs, products, environments and systems in order to make them attuned with the needs, abilities and limitations of people (Helander, 2006).

"Ergonomics is defined as the design of the workplace, equipment, machine, tool, product, environment, and system, taking into consideration the human's physical, physiological, biomechanical, and psychological capabilities, an optimizing the effectiveness and productivity of work systems while assuring the safety, health, and well-being of the workers" (Fernandez, 1995). In general, the aim in ergonomics is to fit the task to the individual person, not the individual person to the task.

Low back injuries, often due to…… [Read More]


Helander, M. (2006). A Guide to Human Factors and Ergonomics, 2ed. Boca Raton, FL:

Taylor & Francis Group

HHE Report No. HETA-92-0073-2337, United States Postal Service, General Mail Facility,

Denver, Colorado. (1993). Retrieved from /" target="_blank" REL="NOFOLLOW">
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Complexity as a Driver of Organizational Structure

Words: 554 Length: 2 Pages Document Type: Essay Paper #: 85270930

Complexity as a Driver of Organizational Structure Technology

Complexity as a driver in organizational structure and technology is ostensibly an attempt to create value as a function of technological innovation. However, the question of uncertainty arises when technological progress is exceedingly complex. In fact, according to a study (Perrow, 1973), there are technologies that are highly complex yielding uncertainty in performance and "availability of inputs, and the variability of the transformation process. More complex technology leads to more uncertainty, fewer programmed decisions, and a greater use of discretion." (Perrow, 1973)

If such complexity in technological systems causes these issues, then why do organizations elect to invest into this complexity? According to Perrow (1973), "Technology is often seen as tools or equipment that converts inputs into outputs of some kind. This is not the only definition of technology, it is a modernist view, but even they introduce the terms of core,…… [Read More]


Hatch, M.J., & Cunliffe, A.L. (2006). Organization theory: Modern, symbolic and postmodern perspectives. Oxford, UK: Oxford University Press.

Perrow, C. (1973). The short and glorious history of organizational theory. Organizational Dynamics 2(1), 2 -- 15.

United States Postal Service (2008). Vision 2013. Five-Year Strategic Plan.
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Ends Long Before They Have

Words: 419 Length: 2 Pages Document Type: Term Paper Paper #: 46005450

I have been given sixteen on the spot awards since I began my labors in June 2004, cumulating in a monetary award total of a hundred dollars. I have also had the joy of reading and hearing such compliments as, "an asset to the shop" and " a great team player" on recommendations and reports from my bosses.

efore I begame an apprentice, I worked in the United States Postal Service prior to my current from 2002 to 2004. I worked in the government for two years, showing motivation and perseverance against the proverbial rain, sleet, and shine that all carriers must face. During this period I of fulltime work I also attented school fulltime at the New Hampshire Technical Institute. I boasted a cumulative GPA of 3.5 in this program.

My work has toughened me physically and mentall. ut I have an even greater dream for myself than my…… [Read More]

Before I begame an apprentice, I worked in the United States Postal Service prior to my current from 2002 to 2004. I worked in the government for two years, showing motivation and perseverance against the proverbial rain, sleet, and shine that all carriers must face. During this period I of fulltime work I also attented school fulltime at the New Hampshire Technical Institute. I boasted a cumulative GPA of 3.5 in this program.

My work has toughened me physically and mentall. But I have an even greater dream for myself than my current sphere. I would like to transfer to Bryant University in Rhode Island. I always like to finish a task I begin, and I would like to finish my bachelor's degree.

Accounting. Would like to become a CPA after graduating with bachelors. Since I will not be working while attending school, I would like to be involved in their community.(Activities and clubs).
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Labor & Union Studies Discharge

Words: 1249 Length: 4 Pages Document Type: Essay Paper #: 41035767

In refusing to bargain or negotiate with Mr. Bolton, attorney for Mr. Allen, the Postal Service was upholding its contract with the Union to consider the Union the sole bargaining agent for Mr. Allen and other rural mail carriers. The Union's claim that management discounted the information provided by Mr. Bolton because he was a non-bargaining agent is a gross misrepresentation of the occurrence; no real information was provided by Mr. Bolton that had bearing on this case, and management politely but firmly denied to further correspond with the attorney for matters it had contracted to negotiate through the union. Management had stated that Allen would be reinstated should the charges be dropped or Allen acquitted, and until that time the grievance and dismissal were solely labor -- and not criminal -- concerns.

There is no reason that the Union should not be allowed to provide character witnesses attesting to…… [Read More]

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Fraud and Abuse

Words: 443 Length: 2 Pages Document Type: Term Paper Paper #: 83347971

Fraud and Abuse

United States v. Greber -- 3rd Circuit, 1985


Dr. Greber's company, Cardio-Med, supplied Holter monitors, a device worn by patients that records heartbeats for later interpretation. Investigations showed that Cardio-Med billed Medicare and gave a portion of each payment to the prescribing physician, under the heading, "interpretation fees," even when Dr. Greber actually did the interpretation of the data. It was found that the fixed percentage paid to the referring physicians was more than Medicare allowed for such services. Further, Medicare requires that the device be used eight hours or more to qualify for payment. Cardio-Med and Dr. Greber reported longer operation times than the patients actually used their monitors.

In 1977, Congress changed the fraud statute of Medicare to clarify such problems as "kickbacks." In the revised statute, kickbacks were defined as any remuneration that might in any way be perceived as encouraging one company…… [Read More]

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Future of Television I Hate

Words: 4811 Length: 16 Pages Document Type: Research Paper Paper #: 21513370

The governments of China clearly believe that if they do not ban shows where the premise is based on the voting then it could lead their citizens to want the right to vote in the government on their own opinions. The influence that television has, in this case by indirectly helping Chinese citizens move in the direction of being slightly more "democratic," is seen as a threat- it is hard to believe that television could threaten the national security of a world super power.

The current influence that television has on individual's lives is only growing stronger as technology continues to develop. Recent developments have shown that television will now be in "three-dimensions," so that individuals who view TV can be full immersed in the movie or show they are watching ("ho Needs It"). But is that even necessary when nine out of ten homes have televisions in their homes…… [Read More]

Works Cited

Adams, Paul C. "Television as a Gathering Place." Annals of the Association of American Geographers. 82.1 (1992): n. page. Print.

"An Interactive Feature." Economist. 29 April 2010: n. page. Web. 18 Oct. 2011. .

Blockbuster Bankruptcy, . "Blockbuster Bankruptcy 2010." Blockbuster, 2011. Web. 18 Oct 2011. .

Chen, Jason. "Google TV Review: It's Kinda the Future." Gizmodo, 26 Oct 2010. Web. 18 Oct 2011. .
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Department of Homeland Security A

Words: 3834 Length: 15 Pages Document Type: Case Study Paper #: 51950489

The management of large organizations is a very crucial issue, whether they are government-related or not (Argyris, 1993; Argyris & Schon, 1978; Broom, Jackson, Harris, & Vogelsang-Coombs, n.d.; Brown & Brudney, 2003; Hatry, 1999; Haynes, 1999). Often, however, the government does not seem to realize that it must manage itself in the same way that a business would in certain aspects if it is to succeed and therefore it does not market itself to the public.

The spending that has been involved with the Department of Homeland Security is also crucial, because it has changed over time to reflect the needs and the realization of what it takes to make the Department work (Eggen & Mintz, 2003). This spending is important to discuss, because it indicates how much of the government's money - and by extension how much of the tax dollars of Americans - is going toward funding this…… [Read More]

Works Cited

Argyris, C., (1993). Knowledge for action: A guide to overcoming barriers to organizational change. San Francisco: Jossey-Bass.

Argyris, C. & Schon, D.A. (1978). Organizational learning, a theory of action perspective. Boston, MA: Addison-Wesley.

Broom, C., Jackson, M., Harris, J., & Vogelsang-Coombs, V. (n.d.). Performance measurement: Concepts and techniques (3rd ed.), workbook. Washington, DC: American Society for Public administration.

Brown, M.M., & Brudney, J.L. (2003). Learning organizations in the public sector? A study of police agencies employing information and technology to advance knowledge. Public Administration Review. 63(1), 30-43.
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Drug Free Workplace in Favor

Words: 2623 Length: 8 Pages Document Type: Term Paper Paper #: 15910707

What further makes interpretation of results difficult to precisely define quantify is that the amount of drug stores depends on the nature of the drug itself, the duration of the ingestion of the drug, and the composition of the tissue holding the drug and the frequency of use. The greater the incidence of drug use the more permanent the level of toxins and chemicals in tissues throughout the body, and therefore the greater the probability of catching chronic drug users in drug testing. Thea difficult part of using drug tests periodically is the longitudinally there may be peaks and valleys to the incidence of drug abuse. Companies have begun surprise inspections of their workers in the most potentially dangerous occupations including forklift workers, construction workers, airline pilots, and heavy equipment workers.

Despite these shortcomings of tests, the advances made in drug testing technologies are gradually overcoming these obstacles related to…… [Read More]


Alleyne, B.C., P. Stuart, and R. Copes. (1991) Alcohol and other drug use in occupational fatalities. Journal of occupational medicine (Baltimore) 33(4):496-500, 1991.

Gerber, J.K. And G.S. Yacoubian, Jr. (2002). An assessment of drug testing within the construction industry. Gerber, J.K. And G.S. Yacoubian, Jr. J Drug Education 32(1):53-68

Koch, K. (1998). "Drug Testing." November 20, 1998

Kelly, T.H., R.W. Foltin, and M.W. Fischman. (1991) Effects of alcohol on human behavior: implications for the workplace. Drugs in the workplace: research and evaluation data. Vol. 11, National Institute on Drug Abuse. Rockville, Maryland 1991. pp. 129-146.
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E-Government Technologies to Improve the

Words: 1710 Length: 6 Pages Document Type: Research Paper Paper #: 11992858

The increasing proliferation of these devices, particularly relatively inexpensive handheld "look-at" devices with internet access has created the opportunity for governments at all levels to improve the efficiency and reduce the costs of delivering governmental services to their stakeholders while simultaneously forging an enhanced partnership between all of the government's stakeholders. The process was shown to be challenging, though, and a wide range of milestones must be addressed in a concomitant fashion in order for e-governmental initiatives to be successful. Assuming the wherewithal and leadership exists to pursue these initiatives, though, the research was consistent in showing that a wide range of low-cost approaches exist that can be used to achieve the goals of e-government today.


Averyt, William. (2005). "E-Government econsidered: enewal of Governance for the Knowledge Age." American eview of Canadian Studies 35(4): 769-771.

Dixon, Brian E. (2010). "Towards E-government 2.0: an Assessment of Where E-government

2.0 Is…… [Read More]


Averyt, William. (2005). "E-Government Reconsidered: Renewal of Governance for the Knowledge Age." American Review of Canadian Studies 35(4): 769-771.

Dixon, Brian E. (2010). "Towards E-government 2.0: an Assessment of Where E-government

2.0 Is and Where It Is Headed." Public Administration and Management 15(2): 418-420.

Kiggundu, Moses N. Managing Globalization in Developing Countries and Transition
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Bail Out Homeowners Instead of Banks

Words: 1160 Length: 4 Pages Document Type: Term Paper Paper #: 4012741

all Street Bailout -- Part II

all Street Bailout

The government-orchestrated bailout of the banks has been hailed and yet also condemned due to its perceived efficacy or lack thereof. Jeffrey Fuhrer suggested a path that was a lot cheaper and perhaps a lot less encouraging and propagating of the bad habits of banks and government entities that led to the crisis. This alternative, of course, was the individual homeowner bailout. Indeed, bailing out homeowners directly would have cost a mere fraction of what it did indeed cost to bail out Citibank, ells Fargo and the other banks. However, neither solution alone has a clear advantage over the other when looking at all relevant circumstances. hile doing a homeowner bailout would have had its merits, doing just the bank or homeowner bailouts individually probably would not have been as effective as doing them both in concert.


This report will…… [Read More]

While some may view the bank bailouts as encouraging bad behavior, the money had to be and was paid back. Further, letting the banks fail would have imperiled a lot more bank deposits and assets that belonged to homeowners than would have been savable for a scant fifty billion. Indeed, the same bad consumer behavior that helped feed the mortgage monster would similarly feed runs on banks based on perceptions and hysteria. While the economic conditions of 2007 and 2008 were quite bad, they never approach Great Depression levels. On the same note, while unemployment reached roughly ten percent during the Great Recession, it was 2.5 times that during the Great Depression in the 1930's and the United States economy was quite dismal until the ramp-up during World War II (Perry, and Vernengo). However, when one inserts widespread panic into the equation, the Great Recession could have been a lot, lot worse. If the banking system had not been shored up at all in favor of bailing out only the consumers, it could have been quite cataclysmic because just bailing out the homeowners when the banks are failing due to their own or created problems would have negated much of what a homeowner bailout would have accomplished (Peicuti).

With that said, the housing bubble was not just the fault of the banks and the homeowners who procured the foolish loans had their part as well. A similarity regarding all of the bailouts is that everyone in the chain misbehaved and that includes the federal government, the homeowners and the banks. Indeed, part of the problem that created the housing bubble was improper oversight by the federal government. This oftentimes manifested with near-direct or entirely direct participation and complicity of the federal government. For example, Fannie Mae and Freddie Mac were not technically part of the government prior to the Great Recession but only in the sense that the United States Postal Service is not part of the federal government either. Referred to as government-serviced enterprises (or GSE's for short), those two entities had to be bailed out to the tune $66 billion had to be paid back to the federal government as those two groups had to be bailed out as well. Just as with AIG and the broader TARP program, all of that money was paid back and with a tidy profit on top of it to boot. The government really has no excuses about Fannie Mae and Freddie Mac going forward as the two groups became part of the federal government via conservatorship in 2008 and they are now federalized agency. There is some talk of those groups being wound down and done away with but that has not happened as of yet (Phillips).

While it may be more attractive to some to help homeowners directly and leave the larger banks hanging, proof of why that is an exceedingly bad idea was easy to spot during the Great Recession when banks were folding left and
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Fallacies of Logic

Words: 697 Length: 2 Pages Document Type: Term Paper Paper #: 45951886

homosexuals can be 'married' is absurd, since marriage is, by definition, a union between a man and a woman."

Appeal to Ignorance: "All of us who study the origin of life find that the more we look into it, the more we feel it is too complex to have evolved anywhere. We all believe, as an article of faith, that life evolved from dead matter on this planet. It is just that its complexity is so great, it is hard for us to imagine that it did."

Adhomenen: "I think any [philosophy] book directly supported by NAMLA should not be available to the public by any means. [because] First off, NAMLA was involved with funding an orphanage in Thailand that allowed grown men to rape and molest the children who lived there. NAMLA was also found guilty of supplying "preparation and purpose" to a man accused of raping a child…… [Read More]


Hear Some Arguments Against Gay Marriage." So You Wanna Know About Gay Marriage. 2000. 

Urey, Harold. Christian Science Monitor. January 1962. Archived online at "Scientists Speak Aboout the Origin of Life." Pathlights.

Nottage, Shawn. "Man Boy Love Association book should be banned." Connecticut Daily Campus. 21 October 2002.

Selective Service System." USA Jobs.
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Collective Rights

Words: 649 Length: 2 Pages Document Type: Term Paper Paper #: 85715131

Collective argaining and Civil Rights

Postal Service (USPS) entered into a Collective argaining Agreement (CA) with the American Postal Workers Union (APWU) in November of 2000. This CA addressed issues such as wage increase and promotion procedure, reassignment and reduction in force protection, as well as accommodation for deaf and hard of hearing postal employees. Specific measures for accommodating deaf and hard of hearing employees were established. Instituting the use of training videos with captions and using sign language interpreters during meetings, especially safety meetings, are a couple of measures outlined in the 2000 CA.

With the events that occurred on September 11th, 2001, and subsequent mailings of the potentially deadly biochemical Anthrax, safety of our U.S. Postal Service workers became a top priority. Numerous meetings were held to inform and instruct employees of potential hazards and proper handling procedure for packages suspected of containing anthrax. Vital information and procedures…… [Read More]


1. Deaf/Hard of Hearing Task Force Update. Retrieved 8/17/05, from APWU 

2. Goldberg, (11/21/2000). Collective Bargaining Agreement Between American Postal Workers Union, AFL-CIO and U.S. Postal Service. Retrieved 8/17/2005, from APWU 

3. Kloepfer, Gary, (4/20/2004). Certified Interpreter Should Have Been Used for Safety Talk ((Airs # 40281-K98C-IK-C02029061). Retrieved 8/17/05, from John Durben 

4. No'l Decker, ( 5/14/2003). Deaf Employees File Class Action Lawsuit Against the United States Postal Service for Civil Rights Violations. Retrieved 8/17/05, from APWU
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Labor and Union Studies This

Words: 525 Length: 2 Pages Document Type: Term Paper Paper #: 62588952

The dues members pay assist the Union in fighting for their rights, further cementing the bond between member and Union.

Positive Relationship

The Postal Union has proved there is a positive relationship between the Union and the labor movement, and that its members are important to it while "neither Congress nor the managers of the Postal Service have ever given workers anything out of kindness. Many workers naively have placed their trust in the bosses, failing to realize that the Postal Service is a business where the worker is viewed as an expensive item to be utilized to the fullest for turning a profit ("

The Union has won major victories for its members including "a 40-hour workweek, instead of a 60 plus hour workweek, a decent standard of living, a safe work environment, and respectful treatment ("

The Union and Me

As noted, I have seen firsthand how the…… [Read More]

Works Cited

National Association of Letter Carriers. (Accessed 27 November, 2004). ).

Why a Union Member? (Accessed 27 November, 2004).

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Web Activities

Words: 2201 Length: 8 Pages Document Type: Web Content Paper #: 29194646

Web Activities

Go to the U.S. Postal Service's "About" page ( and click on "Postal History" under "Who We Are." Then click on "Postage ates and Historical Statistics."

Using the data available on this page, fill in the table below. (Lately, the USPS has changed stamp prices in May -- after Mother's Day. Just use the simple average of the pre-May price and the post-May price for the average price in a given year. The 2007 price is done for you; it was 39 cents until May 14 and then 41 cents after, so the average price is approximately 40 cents.) After you have recorded the data for the first two rows, calculate the approximate revenue from mail-handling for each of the three years. (The price is given per ounce, but most pieces of mail weigh less than an ounce and still contain one stamp.)




Average Stamp…… [Read More]

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External Environment Ford Motor Company Is -

Words: 3537 Length: 10 Pages Document Type: Term Paper Paper #: 58395527

External Environment

Ford Motor Company is - according to its financial statements for the last year - in relatively good financial shape, especially if one considers the current weak state of the economy, the past recessionary months and the still extremely shaky state of the recovery. This paper analyzes the current strengths and weaknesses of the company as it moves toward increasing globalization.

A useful tool in analyzing the external environment in which Ford is presently situated can incorporate Michael Porter's Five Forces model, which is graphically summarized below: (

Ford is vulnerable to the threat of both new entrants (in terms generally of new car models as well as specifically of new environmentally friendly cars) as well as the threat of substitute products from other car companies eager to attract the same consumers that Ford wishes to attract. Honda, for example, is likely to become one of Ford's primary…… [Read More]

Works Cited

Hamel, Gary and C.K. Prahalad. Competing for the Future. Boston: Harvard Business Press, 1997. /en/innovation/engineFuelTechnology/modularHybridTransmission.htm
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Case on Handling of Human Remains

Words: 687 Length: 2 Pages Document Type: Essay Paper #: 71183842

Marie's adult son was murdered in a tragic accident in a foreign country while he was on vacation. The deceased allegedly consumed fruit from a poisonous tree. His mother, Marie, wants the remains to be brought back to the U.S. as well as samples of the fruit in order for an autopsy and tests to be conducted to identify the actual cause of the death. After completion of the tests and autopsy, Marie wants her son's remains to be cremated at a local funeral home. She also wants her son's prized possession, a laptop computer, to be cremated and everything placed in two titanium boxes her son created since he was a metallurgical engineer. Marie wants to mail one of these containers to a relative living near her son's favorite destination for trout fishing at a national park. She wants the relative to break the seal and disperse part of…… [Read More]


United States Government Publishing Office (2011, July 1). Code of Federal Regulations. Retrieved from United States Government Publishing Office website: 

Walston-Dunham, B. (2012). Introduction to law (6th ed.). Clifton Park, NY: Cengage Learning.
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Thames Tunnel Was Originally Created

Words: 6088 Length: 15 Pages Document Type: Essay Paper #: 48745324

As such, the original construction for the building was completed between 1911 and 1913, after which point the factory underwent significant reconstruction resulting in an expansion that was largely different than its original design. The construction effort was largely financed by enscheidt, who worked in conjunction with foreign investors raise the necessary funding. The building's foundation was achieved by mixing compressed concrete and pebble dashing. While the majority of the rising structure was erected with brick, the floors were laid down with reinforced wood planks. The ceilings were constructed with a formwork shell (Gotz 138).

The glass windows that the Fagus Factory is noted for were erected upon steel frames and cover the building's entire exterior. What is of interest about this fact is that the corners of the building were constructed without supports, in much the same way that the Turbine factory was (Jaeggi 43-44). The glass was placed…… [Read More]


Driscoll, Molly. "Ludwig Mies van der Rohe: Father of 'less is more' architecture." The Christian Science Monitor. 2012. Web. 

Filler, Martin. "Mies and the Mastodon." The New Republic. 2001. Web. 

Harris, Neil. "Mies on Lake Shore Drive." Architecture Week. 2004. Web. 

Puente, Moises. Conversations with Mies van der Rohe. New York: Princeton Architectural Press. 2008. Print.
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Brief for Smith V U S P S And Bonilla

Words: 4841 Length: 15 Pages Document Type: Paper #: 44623214

Appellate Brief

Question Presented / Issue Statement

Appellant Mary Smith seeks review of the decision of the United States District Court for the District of Anytown, which granted judgment in favor of appellees, the United States Postal Service (U.S.P.S.) and Jim Bonilla, egional Supervisor of the U.S.P.S., on their motion to dismiss appellant's complaint for failure to exhaust administrative remedies in appellant's lawsuit for gender discrimination, hostile work environment, and constructive discharge in violation of Title VII of the Civil ights Act of 1964, 42 U.S.C. § 2000e et seq. (Title VII). The questions presented in that case was whether appellant provided sufficient facts to warrant tolling her claim under a theory of equitable estoppel or whether the Court should refuse to hear her claims because they were filed after the applicable tolling period. Specifically, these questions are:

Does the time limitation outlined in 29 C.F.. § 1614.105(a)(1) prevent Ms.…… [Read More]

Resources professional, Lehr, was very negative about the possibility of a favorable outcome for appellant. She repeatedly informed appellant that appellee Bonilla was well-liked by the people at the company and actively encouraged appellant to drop her complaint against appellee Bonilla. Moreover, Lehr was involved in a romantic relationship with appellee Bonilla, which was known to the appellant during the time of the investigation.

While it may seem egregious that appellee U.S.P.S. would allow a human resources professional who was engaged in a romantic relationship with an employee to conduct an investigation into that employee's behavior, the egregious nature of those allegations actually works against appellant's claim of equitable estoppel. If appellee Bonilla had engaged in a secret affair with Lehr, which appellant only uncovered after the limitations period had expired, then estoppel might apply to him. If appellee U.S.P.S. had been aware of the affair, but hidden it from appellant, then estoppel might apply to it. On the contrary, appellant's own allegations suggest that the romantic relationship between Lehr and appellee Bonilla was known during the course of the investigation. Therefore, the Court has to look at whether a reasonable person, under those same circumstances, would have believed that an investigation into appellee Bonilla would have resulted in a favorable outcome for appellant. Clearly, a reasonable person would have had, at the very least, grave misgivings about the outcome of such an investigation and would not have relied upon the fact that an investigation was occurring to prevent her from filing a discrimination claim.

The only other possible source of an estoppel claim is the fact that appellant met with a counselor who failed to file her employment discrimination claim against appellees. Perhaps the facts support a filing of a discrimination claim and the counselor's behavior was inappropriate. Moreover, it is possible that appellant believed that her discussion with the counselor would lead to a claim being filed within the statutory period, although her decision to delay speaking with a counselor until the statutory period had almost expired seems as if she was not protecting her rights. However, the question is whether the appellees engaged in behavior that would have prevented her from filing her claim. Even if the counselor's behavior kept appellant from filing a private lawsuit, there is no reason to believe that appellees were, in any way responsible for the counselor's behavior. They cannot be equitably estopped from bringing a statute of limitations defense by the behavior of a third party who was not under their control.

When examining equitable estoppel, it is also appropriate to look at laches. Laches is the "negligent and unintentional failure to protect one's rights." Elvis Presley Enter., v. Elvisly Yours, Inc., 936 F.2d 889, 894 (6th Cir. 1991). Laches has two elements. First, there must be an unreasonable delay in asserting one's rights and second, there must be prejudice to the defending parties. EEOC v. Watkins Motor Lines, Inc., 463 F.3d 436, 437 (6th Cir. 2006). The Court has specifically held that employers can use a laches defense when faced with discrimination claims; "in addition to other equitable defenses, therefore, an employer may raise a laches defense, which bars a plaintiff from maintaining a suit if he unreasonably delays in filing a suit and as a result harms the defendant." National R.R. Passenger Corp. v. Morgan, 536 U.S. 101, 121-122.

Appellant would like to characterize her request for equitable estoppel in such a way that it appears that she is barred by just a few days from bringing her discrimination claim. In some ways this is true, but she also wants to allege a systemic pattern of discriminatory behavior by appellee Bonilla that goes back for years of employment. She failed to file her claim, either as a lawsuit or with the EEOC during that extended period of harassment. Moreover, she acknowledges that she was only transferred to appellee Bonilla's supervision after an unfavorable review when she was in another position. It certainly appears that her employment behavior for several years would be at issue in the lawsuit and that appellees would need to be able to provide substantiation of their claims about her behavior, particularly claims made in her employment evaluations, as part of their defense. The time delay in bringing suit would make this much more difficult for appellees.
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SWOT Anaysis Strengths FedEx Is an Established

Words: 1504 Length: 6 Pages Document Type: Term Paper Paper #: 58873463

SWOT Anaysis


FedEx is an established company with many strengths, the first of which is the brand name recognition that the company enjoys. In addition, the company has the ability to deliver products throughout the world in a timely and efficient manner. FedEx has a presence in the Asia Pacific, Europe, Latin America, the Middle East and Africa.(About FedEx) Another strength that the company possesses is the ability to properly utilize technology. According to an article found in Mckinsey quarterly the company was one of the first to allow customers to track their orders through the internet and creating a virtual value chain. The article explains that Federal express now allows 'customers to track packages through the company's World Wide Web site on the Internet. Now customers can locate a package in transit by connecting online to the FedEx site and entering the airbill number. After the package has…… [Read More]


Marketing Plan Worksheets. Retrieved November 26, 2004 from; ; hl=en

About FedEx. Retrieved November 26, 2004 from; 

Ciscel David H.,Marcela Mendoza, Barbara Ellen Smith. Ghosts in the Global Machine: New Immigrants and the Redefinition of Work. Journal of Economic Issues. Volume: 37. Issue: 2. Publication Year: 2003. Page Number: 333+.

RayporJeffrey F., John J. Sviokla. Exploiting the Virtual Value Chain. Contributors: author. Journal Title: The McKinsey Quarterly. Issue: 1. Publication Year: 1996. Page Number: 21.
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Thr Box UPS Thinking Outside

Words: 3731 Length: 13 Pages Document Type: Research Paper Paper #: 17866112

Courier costs were perceived as costs which could be reduced, evidence in this direction standing the decreasing revenues UPS has registered in 2009 as opposed to 2008 as a result of decreased customer demand.


The second threat is represented by the incremental competitive pressures within the industry. These pressures are fueled by elements such as an increasing access to technologies or the appeal of the industry which generates billions of dollars per year.


Another threat is posed by the continually changing society, in which legislations and other pressures repeatedly modify to often create more pressures for the economic agent. Since United Parcel Service operates at an international level, it is even more sensitive to these changes as it has to respect the regulations and demands imposed by all the United States, the governments of the countries in which it operates and the international community and trade associations. Also,…… [Read More]


Jenster, P.V., Hussey, D.E., 2001, Company analysis: determining strategic capability, 2nd edition, Wiley

Nassbaum, P., 2008, United Parcel Service (UPS) -- big, bigger, biggest, it Toolbox,  last accessed on February 4, 2011

Morley, M., 2009, the global corporate brand book, Palgrave Macmillan

Pratt, S.P., Niculita, a.V., 2007, Valuing a business: the analysis and appraisal of closely held companies, 5th edition, McGraw-Hill Professional
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Collaboration Assessment of Writeboard Nature

Words: 590 Length: 2 Pages Document Type: Research Paper Paper #: 29902779

Summary Evaluation

Writeboard delivers the basic functions needed for completing online collaboration sessions and programs. It is evident in evaluating this application that in a company or larger organization, its collaborative functionality could deliver a strong eturn on Investment (OI) (Geisler, 2003). Further, Writeboard's ability to host interactive conversations differentiates this application from many other potentially competitive forms of collaboration as well. The strengths of this applications are its portability across platforms and accessibility through the browser, ease of use and support for highly interactive editing sessions. Weaknesses include the lack of advanced editing tools that a native Microsoft Word one-on-one editing session would have if two or more team members were working together, lack of support for comparative analysis of versions, and a lack of support for more effective data extraction and integration. Compared to computer-based applications such as Word or e-mail, Writeboard I superior in that meetings and…… [Read More]


Caswell, J.G. (1999). Web-based collaboration tools: Solutions for todays business. Ohio CPA Journal, 58(2), 8-10.

Geisler, J.R. (2003). Effective collaboration tools provide substantial ROI. Infotech Update, 12(3), 1-4.

Lamont, J. (2010, Collaboration: A new picture develops. KM World, 19(10), 8-9.

Yu, C., & Du, H. (2007). Collaborate on the web. Journal of Accountancy, 203(6), 48-49.
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On Line Banking Applications

Words: 1744 Length: 6 Pages Document Type: Term Paper Paper #: 53086851

Online banking, the ability to conduct banking transactions on the Web, is revolutionizing the way that consumers bank. ehind this transformation is information technology. With its use, banks have been able to scale and secure transactions, provide the same and often more functionality than brick-and-mortar banks and evolve from mass marketing to one-to-one marketing.

Consumer Readiness

The popularity of online banking is soaring with more than fifty million adults banking online in the United States as of November, 2004, an increase of forty-seven percent during the past two years (Sullivan, 2005). It is the fastest-growing Internet activity. Home broadband connections are credited with driving consumer adoption. Those with broadband access are about twice as likely to have tried online banking as users with dial-up connections because broadband encourages users to do more activities online. Demographic characteristics of those more likely to have broadband access include consumers between the ages of…… [Read More]


Fields, J.(2001, September). CRM and financial Services: like money in the bank. CRM Magazine. Retrieved February 14, 2005 from Web site: 

Hoffman, K.E.(2003, March/April). Beyond the firewalls. BAI Banking Strategies. Retrieved February 14, 2005 from Web site: 

Katz, I. (2005, February 5). Online banking victim files suit; $90,000 lifted from account traced to Latvia. Sun-Sentinel. Retrieved February 14, 2005 from Web site:,0,7861225.story?coll=sfla-home-headlines 

Miranda, A.L. (2002, June 21). Information technology in financial services. Retrieved February 14, 2005 from Web site:
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FedEx Founded in 1971 Fedex

Words: 2755 Length: 10 Pages Document Type: Term Paper Paper #: 60656752

Local networks in Poland and in the United Kingdom have also been built up and an utter focus has been laid on Asia.

y reinvesting the funds generated, the company sustains growth through acquisitions, the development of new products and the improvement of the services provided. A result of the reinvesting process is the Package Flow Technology. This is a multi-year re-engineering of their pickup and delivery of packages. It has proved very efficient.

Types of Costs Involved

As in the case of FedEx, UPS is basically confronted with the same types of cost. The variable costs are the wages of the employees; these are strongly related to the number of hours they spend working. Others are the ones which depend on the distance of transportation, or on the weight of the package. As for the fixed costs, they consist of the amortization, the salaries paid to the employees in…… [Read More]


FedEx Annual Report, May 2006

United Parcel Service, Inc.: Company Report. On the Internet at  (n.d.). Last retrieved on October 28, 2006

UPS Annual Report, Dec 2005 today/mission.html
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Three Basic Problems With Email Today

Words: 3201 Length: 10 Pages Document Type: Essay Paper #: 95321643

Constraints to Email and Potential Solutions

Humankind has been communicating over increasingly lengthy distances over the millennia, beginning with drums and smoke signals, to relay runners and mounted messengers, to the telegraph and telephone and then, during the 1990s, the Internet and email. All of these communication media have their limitations, though, including the most popular written communication method today: email. Indeed, many observers believe that email will eventually spell the end of the United States Postal Service, and trillions of dollars worth of business is transacted using email each year. Nevertheless, like its predecessors mentioned above, it is reasonable to suggest that the time will come -- and it may come sooner than expected -- when email is obsolete, having been replaced by "the next big thing." This paper provides an introduction and overview to social informatics and examines three problems that are currently associated with email that may…… [Read More]


Aquino, J (2012, September). "Avoid the Spam Folder: How Marketers Can Save Outbound

Emails from the Dreaded Fate." CRM Magazine, Vol. 16, No. 9, pp. 24-29.

Baron, NS (2001). Alphabet to Email: How Written English Evolved and Where It's Heading.

London: Routledge.
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Amazon Com and Projects Whether or

Words: 2585 Length: 9 Pages Document Type: Term Paper Paper #: 20373472

New-found competitiveness for Small- to Medium-Sized Companies

The outlook for smaller companies is much stronger today than it was at Amazon's founding. That's because several of the advantages enjoyed at the time by Amazon have been commoditized or made easier and less expensive to implement.

As the number of users has climbed since 1995, smaller businesses can now take a market-maturing step and segment their customers in an ever-finer fashion (Rangan 1992). While no one can compete with Amazon on sheer number of SKU's, specialist suppliers can seek customers "at the fringe," and develop expertise in esoteric areas in which Amazon or other mass-market retailers cannot offer the same focus or expertise.

The ability to go after smaller niche markets has been augmented by recent changes in the Web -- both in terms of finding customers and completing transactions. This is the so-called "long tail," which means that, while most…… [Read More]


Amazon. "zShops Storefront." 2007.  (Accessed November 11, 2007).

Anderson, C. The Long Tail. New York: Hyperion, 2006.

Dodge, M. Finding the source of the examining the hype of the "earth's biggest bookstore." Working Paper, London: Center for Advanced Spatial Analysis, 1999.

FedEx. "FedEx Express, FedEx Logistics Named Industry's Best in Annual Quality Survey." 2000. news/pressreleases/archives/pressrelease202584611.html?link=4 (Accessed November 11, 2007).
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FedEx Notes a Few Different Indicators of

Words: 414 Length: 2 Pages Document Type: Essay Paper #: 80126611

FedEx notes a few different indicators of success. Earnings per share ($1.65) is announced in one such release, but there is more than that. The company notes when it builds or expands plants, as this means better service to/from that destination. It also notes sustainability measures like the number of hybrid vehicles (365) and Co2 emissions reduced (3000 metric tons). The company notes its 290,000 employees as well.

This compares with UPS, who note on their website the number of countries it serves, its revenue, the number of employees (398,300), delivery volume (4 billion packages) and daily U.S. (2.2 million) and international (2.4 million) air volumes. The United States Postal Service uses metrics like operating revenue ($65 billion), new delivery points served (636,530), debt ($13 billion), deficiency ($18.9 billion) and number of employees (557,251) in its report to Congress.

An editorial in the all Street Journal highlights some differences between…… [Read More]

Works Cited:

FedEx website. (2012). Retrieved April 7, 2012 from

UPS website. (2012). Retrieved April 7, 2012 from /content/us/en/about/facts/worldwide.html

USPS website. (2012). Retrieved April 7, 2012 from 

Wall Street Journal (2010). The big brown bailout. Wall Street Journal. Retrieved April 7, 2012 from
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Examples of Symbols Used Today and Interpretations

Words: 679 Length: 2 Pages Document Type: Essay Paper #: 86100187

Symbol is an image that conveys an idea to the viewer. For instance, the Golden Arches symbol used by McDonald's conveys the idea of fast-food -- a burger and fries with a Coke to go, picked up at the drive-thru window. One little symbol puts in the mind an idea and can even put in the will a desire for something that was not there a moment ago. Symbols have the power to ignite one's imagination and to move one's will to behave in accordance with the ideas embodied by the symbol. Thus, the Christian cross can be a symbol that reminds one to behave like Christ, to serve as an example of goodness, mercy, charity and truth to the world. However, not all symbols have the same effect on people. While the Golden Arches of McDonald's might inspire hunger in some, it can inspire revulsion in others (depending upon…… [Read More]

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Government Agency Making a Contracting

Words: 1815 Length: 7 Pages Document Type: Term Paper Paper #: 64335739

" Further, it is held that "a material misrepresentation in the certifications (bid) generally provides a basis for rejection of the proposal or reevaluation of the award decision." Thus, it can be said that if a challenge shows a material misrepresentation in the awardee's bid, than their challenge should be upheld.

n mpresa Construzioni Geom. Domenico Garufi v. United States, 238 F.3d 1324 (U.S. App. 2001), the issue was the standard of review for decisions of contracting officers made under the Administrative Dispute Resolution Act of 1996. According to the Administrative Dispute Resolution Act of 1996, "The Court of Federal Claims and district courts shall have concurrent jurisdiction over bid protest actions, and that the courts 'shall review the agency's decision pursuant to the standards set forth in section 706 of title 5' of the APA. Accordingly, under the APA, a bid award may be set aside if the contracting…… [Read More]

In the 2004 decision of in the matter of ACS Government Services, Inc., another decision involving the challenge to the awarding of a contract to another business, Plaintiff argues that the awardee misrepresented information in their bid and that this misrepresentation materially affected the evaluation of the awardee's bid. In this case, the court upheld the challenge, stating that on review it was the review board's position to ensure that the evaluation of the parties bids was "reasonable and consistent with the terms of the solicitation." Further, it is held that "a material misrepresentation in the certifications (bid) generally provides a basis for rejection of the proposal or reevaluation of the award decision." Thus, it can be said that if a challenge shows a material misrepresentation in the awardee's bid, than their challenge should be upheld.

In Impresa Construzioni Geom. Domenico Garufi v. United States, 238 F.3d 1324 (U.S. App. 2001), the issue was the standard of review for decisions of contracting officers made under the Administrative Dispute Resolution Act of 1996. According to the Administrative Dispute Resolution Act of 1996, "The Court of Federal Claims and district courts shall have concurrent jurisdiction over bid protest actions, and that the courts 'shall review the agency's decision pursuant to the standards set forth in section 706 of title 5' of the APA. Accordingly, under the APA, a bid award may be set aside if the contracting official's decision laced a rational basis or involved a violation of regulation or a procedure. Further, under the APA, although an explanation is not required by the officer, a reviewing court may require an explanation. It is on this ground that the Court remands the decision to the lower court.

Finally, in the administrative decision of in the Matter of Savantage Financial Services, Inc. (2003), held that a business may challenge an agency decision to not provide the business with a solicitation for purchase where the decision was made pursuant to FAR 8.404(b)(3) and where the business did not appear to offer best value, as determined by the agency, based on information obtained from schedule vendors and product demonstrations. However, despite the ability to challenge such indirect pre-solicitation decisions, the review board further ruled that such practice was reasonable under the standard of review laid out in the above-mentioned court and administrative decisions.
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Organizational Change in the Public Sector This

Words: 6104 Length: 20 Pages Document Type: Capstone Project Paper #: 9103024

Organizational Change in the Public Sector

This research proposal explores the feasibility of management in the public Sector as an organizational paradigm and new model in organizational development. The literature review reviews numerous journal articles that explore on the key concepts of change management strategies from a public sector project management perspective. The authors suggest that employee's participation, effective feedback across the board, and empowerment of subordinate staffs is a major step in transforming public organizations. This proposal further hypothesis that establishment of long-term and productivity advantages are crucial throughout the organization.


Research Questions



Factor 1: Need for change

Factor 2: implement a Plan for change

Factor 3: create political internal environment for Change

Factor 4: Support and Commitment from managers

Factor 5: enhancing External Support

Factor 6: Provide Resources for change

Factor 7: establish Change

Factor 8: ascertain comprehensive Change

Determinants of implementing…… [Read More]


Abramson, Mark A., and Paul R .Lawrence .2001. The Challenge of Transforming

Administration and its influence on organizational change. Management Decision,

50(10), 1843-1860, Review 62: 555-67.

Armenakis, Achilles A ., and Arthur G .Bedeian .1999 .Organizational Change: A Review of Associates.
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ER Practices in Atlanta

Words: 28237 Length: 5 Pages Document Type: Multiple Chapters Paper #: 57056934

Economic Motivators for Employers on Employment ates for People With Disabilities in Atlanta

Qualitative esearch

Quantitative esearch

Definition of Disability

Statistics for Individuals with Disabilities

Effects Of ADA On Persons With Disabilities

Economic Motivators for Employers Hiring People with Disabilities

Factors Affecting Economic Motivators for Employers

Lack of Information and Knowledge egarding Economic Motivators

Misconception about Individuals with Disabilities

Inaccessible Hiring Strategies

Conflicts with Existing Programs

Lack of Appropriate Planning and Difficulties in implementations Economic Incentive Programs

Unemployment Among People with Disabilities





Qualitative esearch

Quantitative esearch

esearch Design


Selection of Participants

Complete description of the esearch Participants

Type of Sampling

Instrumentation 52

eliability 54

Validity 55

Appropriateness/rationale for use in the study 55

Ethical Consideration 56

Data Analysis 57

Qualitative esearch Analysis 57

Quantitative esearch Analysis 59

The esearcher's ole 60

Credibility 60

Dependability 60

Transferability 60

Conformability 61

Conclusion 61

CHAPTE IV:…… [Read More]


Andrew, D. P. S., Pedersen, P. M., & McEvoy, C. D. (2011). Research Methods and Design In Sport Management. Champaign, IL: Human Kinetics.

Arthur, S., A. Corden, A. Green, J. Lewis, J. Loumidis, R. Sainsbury, B. Stafford, P. Thornton, & R. Walker, R .(1999). New Deal for disabled people: Early implementation, Research Report No 106, (UK) Department of Work and Pensions, Corporate Document Services, Leeds.

Ashworth, K., Hartfree, Y & Stephenson, A. (2001). Well, enough to work? Research Report No. 145, (UK) Department of Work and Pensions, Corporate Document Services, Leeds.

Baker, M. & Tippin, D. (2003). More than just another obstacle: Health, Domestic Purposes Beneficiaries, and the transition to paid work, paper presented at the Social Policy, Research and Evaluation conference Connecting Policy, Research and Practice, 29-30 April, Wellington.
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Equal Employment for the Physically Challenged Employees in Atlanta

Words: 27052 Length: 4 Pages Document Type: Dissertation or Thesis complete Paper #: 77003855

Economic Motivators for Employers on Employment ates for People With Disabilities in Atlanta

Qualitative esearch

Quantitative esearch

Definition of Disability

Statistics for Individuals with Disabilities

Effects Of ADA On Persons With Disabilities

Economic Motivators for Employers Hiring People with Disabilities

Factors Affecting Economic Motivators for Employers

Lack of Information and Knowledge egarding Economic Motivators

Misconception about Individuals with Disabilities

Inaccessible Hiring Strategies

Conflicts with Existing Programs

Lack of Appropriate Planning and Difficulties in implementations Economic Incentive Programs

Unemployment Among People with Disabilities





Qualitative esearch

Quantitative esearch

esearch Design


Selection of Participants

Complete description of the esearch Participants

Type of Sampling

Instrumentation 50

eliability 52

Validity 53

Appropriateness/rationale for use in the study 53

Ethical Consideration 54

Data Analysis 55

Qualitative esearch Analysis 55

Quantitative esearch Analysis 57

The esearcher's ole 58

Credibility 58

Dependability 58

Transferability 58

Conformability 59

Conclusion 59

CHAPTE IV:…… [Read More]


Andrew, D. P. S., Pedersen, P. M., & McEvoy, C. D. (2011). Research Methods and Design In Sport Management. Champaign, IL: Human Kinetics.

Arthur, S., A. Corden, A. Green, J. Lewis, J. Loumidis, R. Sainsbury, B. Stafford, P. Thornton, & R. Walker, R .(1999). New Deal for disabled people: Early implementation, Research Report No 106, (UK) Department of Work and Pensions, Corporate Document Services, Leeds.

Ashworth, K., Hartfree, Y & Stephenson, A. (2001). Well, enough to work? Research Report No. 145, (UK) Department of Work and Pensions, Corporate Document Services, Leeds.

Baker, M. & Tippin, D. (2003). More than just another obstacle: Health, Domestic Purposes Beneficiaries, and the transition to paid work, paper presented at the Social Policy, Research and Evaluation conference Connecting Policy, Research and Practice, 29-30 April, Wellington.
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Extant Literature Has Been Dedicated

Words: 3092 Length: 10 Pages Document Type: Literature Review Paper #: 48082818

, 2001)

The use of support vector machine learning is widely supported to be used to notice micro calcification clusters in the digital mammograms. It is indeed a learning tool that originated from modern statistical theory of learning. (Vapnik, 1998). In the recent past years, SVM learning has got a large range of real life applications. This includes handwritten digit detection (Scholkopf et al., 1997), recognition of object, (Pontil&Verri, 1998), identification of speaker (Wan&Campbell, 2000) and detection of face in images,(Osuna et al.,1997) . Categorization of text is done by SVM. (Joachims,1999). SVM learning formulation has its basis on structural risk minimization principle. It does not minimize an object function on the basis of training examples but on the contrary, SVM tries to minimize leap on generalization error. This is usually the error that is done by the learning machine on the test data that is not used while undertaking…… [Read More]


Abraham, a., Nath, B., and Mahanti, P.K. (2001). Hybrid intelligent systems for stock market analysis. Computational Science, pages 337 -- 345.

Aliferis, C., Tsamardinos, I., and Statnikov, a. (2003). Hiton, a novel markov blanket algorithm for optimal variable selection.

Berger a., a Brief Maximum Entropy Tutorial

Chickering, D.M. (2002). Learning equivalence classes of bayesian-network structures. Journal of Machine Learning Research, 3:507 -- 554.
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Develop a Plan for Improving Customer Service

Words: 1887 Length: 6 Pages Document Type: Research Paper Paper #: 67704059


The Challenge of Improving Upon Exemplary Customer Service: Apple, Inc.

For the purposes of this task, the organisation of focus will be the international giant, Apple, Inc. Apple is an organisation and a brand with international fame conjuring instant recognition and respect from global consumers for nearly four decades. Apple has an exceptional reputation for many aspects of their business practices such as product quality, product variety, and for the paper's purposes, customer service. As the paper will demonstrate and cite, this organisation has an outstanding reputation for customer service. Apple's customer service is ranked high both nationally (domestically) and internationally. Why choose an organisation that is so far ahead of most others? It is a formidable challenge to constantly and effectively improve upon excellence; this is the task that Apple puts before itself each year, and it is the same perspective from which the paper aligns itself.

Trends…… [Read More]


Ghobadian, A., Speller, S., & Jones, M. 1994. Service Quality -- Concepts and Models. International Journal of Quality & Reliability Management, 11(9), 43 -- 66.

Hallowell, R. 1995. The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study. International Journal of Service Industry Management, 7(4), 27 -- 42.

Lengnick-Hall, C.A. 1996. Customer contributions to quality: A Different View of the Customer-oriented Firm. Academy of Management: The Academy of Management Review, 2(3), 791 -- 824.

Meyer, C., & Schwager, A. 2007. Understanding Customer Experience. Harvard Business Review. Harvard Business School Publishing: Cambridge.
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Global Credit Crisis on UK Northern Rock

Words: 2482 Length: 9 Pages Document Type: Essay Paper #: 44313415

Global Credit Crisis on UK Northern ock Bank

The lingering effects of the Great ecession of 2008 still remain, but most authorities appear to agree that the corner has been turned and global economic recovery is well underway. The cause of the Great ecession of '08 was primarily the sub-prime mortgage meltdown that occurred in the United States, and its effects were already being experienced as early as September 2007, when the United Kingdom experienced a mass market run on Northern ock Bank, the first in the nation's history. The global credit crisis that resulted from these events has been felt in differing degrees by the nations of the world, but few countries in the increasingly globalized international community have been entirely immune from its effects. To gain new insights into this fiasco, this paper provides a corporate profile for Northern ock Bank, followed by a review of the relevant…… [Read More]


'Corporate Profile.' (2011). Northern Rock Bank. [online] available: http://companyinfo.

'Directors' report and financial statements for the period 3 July 2009 to 31 December 2009.'

(2010). Northern Rock Bank. [online] available:  / downloads/2009_NR_plc_Financial_Report_and_Accounts.pdf.
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Greyhound Is Part of the Travel Services

Words: 3315 Length: 11 Pages Document Type: Case Study Paper #: 11300965

Greyhound is part of the travel services industry, providing intercity travel within the United States as well as travel packages and mail services. The environment that Greyhound operates in his been effected by the events of September 11. The safety concerns, the decline in air travel and the decline in international travel creates opportunities for Greyhound. In the current environment, there would be increased interest in travel arrangements other than air travel. This creates an opportunity for Greyhound to take advantage of the situation and promote its services. The main problem that Greyhound faces is how to maintain current demand after the environment has stabilized. After analyzing the various problems and the future scenarios the recommendation is that Greyhound expand its services and create an extensive marketing campaign to promote its services. To ensure that increased demand is maintained there should also be a focus on ensuring new customers become…… [Read More]


Billsberry, J. The Effective Manager: Perspectives and Illustrations. London: Sage, 2000.

CNN. "Explosives found in Philadelphia bus station." CNN.COM. October 19, 2001.

Daft, R.L. Management. Fort Worth, TX: Dryden Press, 1997.

Greyhound Lines Inc. "Greyhound Company Profile." Greyhound Lines Inc., 2002.
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IRS-CID the Internal Revenue Service

Words: 5371 Length: 16 Pages Document Type: Term Paper Paper #: 1767886

There are ten Fraud Detection Centers across the United States, and these are meant to detect refund fraud and to identify prevention measures. Each of these offices has a Resident Agent in Charge to direct, monitor, and coordinate operations supporting electronic and paper tax filing, and each Center performs activities that include educating Submission Processing Center and Customer Service Center personnel on fraud awareness and detection.

Criminal investigation in the agency started shortly after the Revenue Act of 1913 was passed, and that act imposed a modest tax of 1% on net incomes of individuals, estates, trusts, and corporations. In addition, another tax, or surtax, graduated from 1 to 6%, was applied to income exceeding $20,000. Over time, many laws have been passed that have changed the rates and other aspects of revenue assessment. Tax evasion was noted as early as 1919, when many serious allegations concerning alleged tax frauds…… [Read More]


Baker, Jeremy and Rebecca Young. "False Statements and False Claims." American Criminal Law Review, Volume 42, Issue 2 (2005), 427.

Berlau, John. "Return of the 'Audits from Hell': IRS Commissioner Charles Rossotti Once Pledged to Champion Taxpayer Rights, but Instead Americans Find Themselves Facing the Resurrection of Random Audits." Insight on the News, Volume 18, Issue 27 (July 29, 2002), 15.

Cochran, Amanda a. "Evidence Handed to the IRS Criminal Division on a 'Civil' Platter: Constitutional Infringements on Taxpayers." Journal of Criminal Law and Criminology, Volume 91, Issue 3 (2001), 699.

Craig Jr., James L. "Guidance on Financial Status Audits: It's Not Just for CPAs." The CPA Journal (2007), .
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Strategy Theory and Actual Strategies Being Used

Words: 7593 Length: 28 Pages Document Type: Term Paper Paper #: 67275298

Strategy Theory and Actual Strategies Being Used in Small Insurance Companies

Ask any layman on the street what they think about insurance companies and the answer will invariably be negative. Consumers, by and large, view insurance companies with disdain. It is a business that sits among other necessary, yet not always understood businesses, therefore when the economy began to slump very few people had sympathy for the struggles the small insurance business faced. While insurance is a necessary evil that survives as an industry, through seemingly impossible financial odds at times, there small companies within the field that are working hard to maintain status quo while the economy batters them without sympathy. In addition to the need for economic stagnation maintenance the small insurance office has recently been challenged by big business. Across the nation large insurance companies are flooding the market with mass advertising and lower rates. This competition…… [Read More]


Reshmi Mitra and Venugopal Pingali, Analysis of Growth Stages in Small Firms: A Case Study of Automobile Ancillaries in India. Vol. 37 no, Journal of Small Business Management, 07-01-1999.

Foreman, Gary, Take a bite out of insurance costs., Countryside & Small Stock Journal, 09-01-2002, pp 104.

Mary Brandel, Is the World Ready for Web Quotes?., Computerworld Electronic Commerce Journal, 04-29-1996, pp 12.

BOB LEWIS, OPINIONS: IS SURVIVAL GUIDE. Vol. 19, InfoWorld, 07-28-1997.
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International Heroin Trafficking Is a

Words: 1359 Length: 5 Pages Document Type: Research Paper Paper #: 32631002

S. residents over the age of 12 who have used heroin "at least once in their lifetime." (National Drug Intelligence Center, 2009, p.1) Heroin use among high school students is stated to be of particular concern and specifically reported is that approximately two percent of high school seniors have used heroin at least one time and that of those who have used heroin while in high school, approximately fifty percent have injected the drug.

Heroin may be injected, smoked or snorted. Many believe that smoking the drug will not lead to addiction however this is simply untrue. It is reported that both new and experienced users are at risk of overdosing on heroin since the purity of the heroin is an unknown.

The following table lists the street names for Heroin.

Figure 1

Street names for Heroin

ig H


Capital H

China white


Dead on arrival


Dope…… [Read More]


Heroin Fast Facts - Questions and Answers (2009) National Drug Intelligence Center. Online available at:

Hopsicker, Daniel (2010) the Ultimate Hedge? Venice Airport has 60-Year -- history of Drug Trafficdking. 8 March. 2010. Madcow Morning News. Onlien avaialbel at: 

Tsai, Michelle (2007) Heroin? The Art and Scinece fo the DEA's Drug Valuations. Online available at: 

Presidential Decision Directive PDD 44 Heroin Drug Control Policy (1995) November online available at:
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USPS Finances

Words: 958 Length: 2 Pages Document Type: Essay Paper #: 48234812

1980, the demand for postage stamps was price inelastic. Elasticity reflects the affect that a change in price has on demand (Moffatt, 2015). There were few other options at the time -- only a phone call was a reasonable substitute. Not surprisingly, with multiple substitutes having emerged over the subsequent decades, demand for stamps is much more elastic than it once was. Substitutions, in particular email, come in at a much lower cost, so the postal service is simply not economical for people anymore (Hartung, 2011). That said, I am not sure that this means the elasticity has changed. If people are willing to change their habits over a penny or two either way, I'm not sure they'll do that now either, because a decline in the price of postage still won't make it cheaper than email. So people are either going to send something by post or they won't.…… [Read More]


Hartung, A. (2011). Why the postal service is going out of business. Forbes Retrieved April 3, 2015 from 

Moffatt, M. (2015). Price elasticity of demand. Retrieved April 3, 2015 from 

USPS (2014). Form 10-K 2014. Retrieved April 3, 2015 from
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How the Railroad Industrialized America a Track That Unified a Nation

Words: 2968 Length: 10 Pages Document Type: Research Paper Paper #: 29660536

railroad industrialized America, a Track That Unified a Nation

How the railroad industrialized America

In the nineteenth century, the railroad system of the United States of America came to life. The systems' sole purpose was to transport people and goods across the country. Railroad system in the country began on the East and moved westwards. The move to the west resulted in development of towns, which further made the system branch to meet other regions in the state. These resulted in a web like rail system over the country. These had an impact on the life, culture and the way of life for the people of America. The railroad system in America in the nineteenth century interconnected various societies. The railroad systems at that time decreased work time since people were able to travel easier. People were able to travel great distances with the invention of the railroad system.

In…… [Read More]


William Thomas, 2011 . "Railroads and the Making of Modern America."

John F. Stover, 1997. "American railroads.," Chicago, Ill.: University of Chicago Press

Albro Martin., 1992. "Railroads triumphant: the growth, rejection, and rebirth of a vital American force." New York: Oxford University Press.

H. Roger Grant and Charles W. Bohi., 1978. "The Country Railroad Station in America."
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American Criminal Justice Systems and Policies

Words: 3251 Length: 13 Pages Document Type: Term Paper Paper #: 16883688

History U.S. Criminal Justice Systems/Police

It is undeniable that criminal justice and police activities are integral parts of every relatively peaceful nation in the world. ithout the actions and standards set forth by the agencies that "protect and serve" many wrongs would go not only unpunished but possibly unnoticed as well.

The basic purposes of policing in democratic societies are: 1. To prevent and investigate crimes; 2. To apprehend offenders; 3. To help ensure domestic peace and tranquility; and 4. To enforce and support the laws (especially the criminal laws) of the society of which the police are a part." (Schmalleger Chapter 5 Summary)

Though the developmental history of modern policing and criminal justice there have been many changes, changes in focus and standard, and even crime and justice. The very term professionalism has completely evolved across the board, more so in the policing industry than almost anywhere else. A…… [Read More]

Works Cited

Downer L.J. Legis Henrici Primi Abstract Retrieved April 25, 2004 at

Fagin, James A. Criminal Justice New York, NY Allyn & Bacon, 2003.


Hirschel, J. David, and William Wakefield. Criminal Justice in England and the United States. Westport, CT: Praeger Publishers, 1995.
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America Without the Constitution Without

Words: 3372 Length: 9 Pages Document Type: Research Paper Paper #: 94195078

Articles of Confederation: The Articles of Confederation were approved in November, 1777 and were the basic format for what would become the Constitution and Bill of ights for the United States. There were, of course, deficiencies in the document, this was a new experiment and getting the delegates to agree in kind to pass any sort of document was challenging at best. The Articles did allow a semblance of unity, the further impetus to remain at war with the British, and the conclusion that there would be some sort of Federal government. The Articles, however, failed to require individual States to help fund the Federal (National) government, a template for an Executive and National Judicial Branch, or the issuance of paper money and a central banking system. In essence, the largest failure was the Articles' inability to allow a Federal government to regulate commerce, tax, or impose laws upon the…… [Read More]


Amar, a. (2005). America's Constitution: A Biography. New York: Random House.

Bailyn, B., ed. (1993). The Debate on the Constitution. Library of America Press.

Beeman, R. (2009). Plain, Honest Men: The Making of the American Constitution.

Random House.
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Delimitations Today Modern Business Systems

Words: 20751 Length: 75 Pages Document Type: Research Proposal Paper #: 13650636

A favorite target for conspiracists today as well as in the past, a group of European intellectuals created the Order of the Illuminati in May 1776, in Bavaria, Germany, under the leadership of Adam Weishaupt (Atkins, 2002). In this regard, Stewart (2002) reports that, "The 'great' conspiracy organized in the last half of the eighteenth century through the efforts of a number of secret societies that were striving for a 'new order' of civilization to be governed by a small group of 'all-powerful rulers.' The most important of these societies, and the one to which all subsequent conspiracies could be traced, is the Illuminati founded in Bavaria on May 1, 1776 by Adam Weishaupt" (p. 424). According to Atkins, it was Weishaupt's fundamental and overriding goal to form a secret organization of elite members of Europe's leading citizens who could then strive to achieve the Enlightenment version of revolutionary social…… [Read More]


American Psychological Association. (2002). Publication manual of the American Psychological

Association (5th ed.). Washington, DC: Author.

Anderson, J. (1981, 1723). The charges of a Free-Mason extracted from the ancient records of lodges beyond the sea, and of those in England, Scotland, and Ireland, for the use of the lodges in London: To be read at the making of new brethren, or when the master shall order it. Reprinted in The Radical Enlightenment: Pantheists, Freemasons, and Republicans, by M.C. Jacob, 279-285. London and Boston: Allen & Unwin in Harland-

Jacobs at p. 237.
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Job Stress

Words: 6333 Length: 20 Pages Document Type: Term Paper Paper #: 76804291

American today, works more that an American worker of even a generation ago. A 1999 Government report stated that workers worked 8% more hours than the previous generation. This translates to an average workweek of 47 hours. Twenty percent of workers today work more than 49 hours. The work place has been constantly changing -- the revolution from agronomies to industrialization having had its origins in the industrial revolution. Most of the industrialized regions of the world have attained better standards with significant improvements in quality of life as a result of the industrial revolution. In turn, however, the workplace became more formal and restrictive. Any personal skills of an individual worker were generally ignored. These abilities were not essential a worker's role in the "new" work environment.

Mass production was the next phase of change in the workplace. It made standardization the norm. Greater emphasis was placed on conforming…… [Read More]


Armour, Stephanie. "Workers Seek Compensation from Employers for Job Stress." USA TODAY May 15, 2002.

Barsade, S, and B. Wiesenfeld. Attitudes in the American Workplace Iii. New Haven, CT: Yale University School of Management., 1997.

Bond, J.T., E. Galinsky, and J.E. Swanberg. The 1997 National Study of the Changing Workforce. New York, NY: Families and Work Institute, 1998.

Briggs, Susan. To Think or to Do? 2001. Available. December 8, 2002.
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Dhl the History of International

Words: 1172 Length: 4 Pages Document Type: Term Paper Paper #: 40564549

By acquiring Airborne Express, a new ranking for this year would likely move them up the chain a spot or two. The second table looks simply at the domestic market share for 2002, and it can be seen that DHL does not rank very highly. This was likely due to the fact that the merger with Airborne Express was not yet completed and therefore the abilities that DHL had on the ground in the domestic market were not strong. Although no new data has yet been presented, it would be interesting to see whether DHL's ranking is higher now than it was then, now that the merger with Airborne Express has been completed.

Table 2: U.S. domestic expedited cargo market share

Third quarter 2002

U.S. Postal Service

FedEx Express/Ground


All others

Includes domestic air and ground parcel.

Source: DHL/Airborne, 2003.

Driving Factors

One of the reasons that DHL does…… [Read More]

Works Cited

DHL: Once upon a time in America. (2004). Commentwire. Retrieved 13 December 2004 at 

DHL signs agreement with 1,200 mail centers. (2004). Florida Business Briefs. Miami Herald. Retrieved 12 December 2004 at 

DHL/Airborne deal could shake up U.S. express market: billion-dollar deal will give Deutsche Post subsidiary the No. 3 U.S. market position for overnight air shipments. (News & Analysis). (2003). Logistics Management.

DHL Scoops Awards in Operations, Employee Innovation and Brand Advertising. (2002). Retrieved 13 December 2004 at
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History of Air Cargo IT's

Words: 3792 Length: 12 Pages Document Type: Term Paper Paper #: 62401065

It's oeing. Starting from their first aircraft models oeing &W and Douglas DT/C-1 and up to the modern airfreight oeing 747-400, company oeing and oeing-related enterprises had been always on the frontier of air cargo industry, and nowadays oeing airfreights stand for 90% of commercial air cargo companies.

Everything started with mail delivery. Today lots of us associate aircrafts with people transportation, but primary oeing was responsible only for cargo.

The company was started in 1916, when ill oeing and his partner George Westervelt made a first model of future civil aviation's world leader- jet &W. &W had later become the first plane that was delivering cargo and mail to New Zealand. Three years later ill oeing and Eddie Hubbard delivered 60 letters from Vancouver, Canada to Seattle, which became the first event in the history of international air shipping.

Nearly at the same time, company Douglas Aircraft had signed…… [Read More]


Allaz, Camille The history of Air cargo and airmail Christopher Foyle Publishing, 2002

IATA International Traffic Statistics: December 2004 and Year-end 2004 available on web: 

Boeing History articles from