Communicating at Work Different Personality Research Paper

Download this Research Paper in word format (.doc)

Note: Sample below may appear distorted but all corresponding word document files contain proper formatting

Excerpt from Research Paper:

However, as has been stated, teams are not put together solely on the basis of interpersonal compatibility but for the optimal configuration of skill sets. It happens that individuals do not get along; a manager can help alleviate tensions with good communications skills. In the case of self-managed teams, however, the role of peacemaker or taskmaster is much less clearly defined. Individuals may or may not take it upon themselves to deal with a problem employee. Some individuals may choose to ignore the problem to the best of their ability, in some cases doing more work or working outside their scope of expertise in order to compensate. Other individuals may become confrontational, causing tension on the team and making its work efforts less effective. Langfred (2007) noted that teams may "unintentionally restructure themselves inefficiently in response to conflict." His longitudinal study examined the effects of task conflict, where self-managed team members had differing views and opinions on goal-setting, goal attainment and different work process issues. The study provides further support for the work of Li and Butler (2004), who showed that goals were better realized when defined and assigned from outside the team. The popularity of self-managed teams can make that a less viable option, leaving teams to try to work it out on their own.

Langfred (2007) reported that team members who do not trust one another are unwilling to give each other more freedom and discretion over individual work. Team efforts may ultimately be compromised as members seek balance. They may settle for an inferior end result because the process whereby they achieved it was less difficult. Decisions made in response to conflict avoidance may often be less than ideal, yet studies of group dynamics show this can often be the case. Langfred's work points to the need for further work on the concept of self-managing teams and what organizations can do to facilitate success. The benefits of such teams are apparent, but it is also apparent that the same benefits can be negatives.

A possible solution is training by the organization in team communication skills, so that employees are prepared to lead teams or become part of self-managed teams. Providing employees with information, engaging them in team building activities prior to team work, and facilitating role playing activities may all contribute to better team practices. Employees can hopefully increase self-awareness and self-esteem, both of which would enable them to better understand and interact with others. Organizations can engage employees in these activities prior to assignment of team projects so that they have time to develop the skills needed for collaborative work before the additional stresses of project tasks and deadlines are added.

One encounters various personality types in the workplace. Interpersonal communications can present challenges, particularly when dealing with individuals whose interpersonal skills are lacking. An understanding of personality types and team dynamics can help employees at all levels work more successfully toward achievement of the organization's goals.


Arnold, J. (2005). The congruence problem in John Holland's theory of vocational decisions.

Journal of Occupational and Organizational Psychology 77, 95-113.

Chapman, a. (2009). Donald Kirkpatrick's learning evaluation theory -- a training and learning measurement, evaluation and assessments model. Retrieved from

Cook, R.A., Goff, J.L. (2002). Coming of age with self-managed teams: Dealing with a problem employee. Journal of Business and Psychology, 16(3) 485. Retrieved from the proQuest database.

DuFrene, D.D., Sharbrough, W., Clipson, T., & McCall, M. (1999). Bringing outdoor challenge education inside the business education classroom. Business Communication Quarterly

62 (3), 24-36.

Hlemstra, K.M. (1999). Shake my hand: Making the right first impression in business with nonverbal communications. Business Communication Quarterly 62 (4), 71-74.

Langfred, C.W. (2007). The downside of self-management: A longitudinal study of the effects of conflict on trust, autonomy, and task interdependence in self-managing teams.

Academy of Management Journal 50 (4), 885-900.

Li, a., Butler, a.B. (2004). The effects of participation in goal setting and goal rationales on goal commitment: An exploration of justice mediators. Journal of Business and Psychology, 19(1) 37. Retrieved from the proQuest database.

Moynihan, L.M., Roehling, M.V., LePine, M.A., Boswell, W.R. (2003). A longitudinal study of the relationships among job search self-efficacy, job interviews, and employment outcomes. Journal of Business and Psychology, 18(2) 207. Retrieved from the proQuest database.

Toomey, K.D., Levinson, E.M., & Palmer, E.J. (2009). A test of Holland's theory of vocational personalities and work environments. Journal of Employment Counseling 46 (2), pp. 82-


Yi, L., & Burchell, B. (2008). Distributed work: Communication in an "officeless firm." New…[continue]

Cite This Research Paper:

"Communicating At Work Different Personality" (2011, March 14) Retrieved December 8, 2016, from

"Communicating At Work Different Personality" 14 March 2011. Web.8 December. 2016. <>

"Communicating At Work Different Personality", 14 March 2011, Accessed.8 December. 2016,

Other Documents Pertaining To This Topic

  • Different Parenting Styles and Their Effect on Children s Behavior...

    Parenting Styles and their Effect on Children Behavior Different Parenting Styles This research paper is based on Baumrind's theory of parenting and covers the impact and consequences of different parenting styles on children's development extensively. Four parenting styles named authoritarian, authoritative, permissive, and uninvolved are discussed in detail. This paper also discusses parenting style of Canada, Japan and China in contrast with Baumrind's theory of parenting. All the impacts and influences

  • Communicating in Today s Workplace

    Communicating in Today's Workplace Workplace Communication Communicating in Today's Workplace Communicating in Today's Workplace "the single biggest problem in communication is the illusion that it has taken place." George Bernard Shaw Communication is essential to every organization for it to function effectively. And as Shaw observes, effective communication can be challenging, particularly in today's workplace. Communication is required to increase efficiency, satisfy customers, improve quality, and create innovative products and services. Communication links everyone together and

  • Personality and Individual Differences

    Personality and Individual Differences Max is an individual who has long been interested in acting. He gained this interest when he took part in a school play at age 12. After Max completed his secondary schooling, he wanted greatly to enroll in a local arts college, but his parents protested. They communicated to him that they desired him to gain a "real career," or in other words, follow in their footsteps

  • Personality & Communication Affect on

    Although interpersonal and group level communications reside at a lower level than organizational communication, they are major forms of communication in organizations and are prominently addressed in the organizational communication literature. Recently, as organizations became more communication-based, greater attention was directed at improving the interpersonal communication skills of all organizational members. Historically, informal communication was primarily seen as a potential block to effective organizational performance. This is no longer

  • Work and Ideology of John

    Sears goes as far as claiming that without John Hancock, the outcome of the American Revolution might have been different. John Hancock was an extraordinary personality who became involved on the fight for freedom and who risked everything for this cause. He was a bright businessman and a clever politician who enjoyed the privileges of being one of the wealthiest men in Massachusetts, but who was also deeply involved in

  • Leadership Management Effective Approaches Leadership Management...

    Leadership Management Effective Approaches Leadership Management Different personalities practice different management styles, while different management styles are suited to different personalities. It is very important for a manager to make sure that their employees are motivated and their work rates are up to the mark. The employees of any organization need to be motivated in order to maintain a fair attendance at the office along with enough motivation that employees would

  • Workplace Personalityconflicts Personality and Communication

    71) points out, "Excessive concern for economic development and materialism during a major part of the last century in most of the countries of the world relegated values having bearing on the qualitative aspect of life to the background." He notes that organizations are now taking a greater interest in the relevance of the quality of work life. Parker was delighted with her higher salary but felt the money

Read Full Research Paper
Copyright 2016 . All Rights Reserved