The objective of this study is to conduct a 360-degree feedback in the form of self-reflection about a time when the writer of this work has been at their absolute best and the perceptions of others of the writer of this work. It is necessary to understand what the reflective best self (RBS) is comprised of in order to disseminate the information received in the interview/surveys in this study. The reflective best self (RBS) The work of Laura Morgan Roberts and Jane E. Dutton entitled "Composing the Reflected Best-Self-Portrait: Building Pathways for Becoming Extraordinary in Work Organizations" reports that the word reflected is used to "emphasize that this self-portrait is based on our perceptions of how others view us. Family members, friends and acquaintances, and organizations provide us with feedback about who we are, and this information is integrated into our self-concept." (nd, p.4) The word best is used to refer to "…the strengths, contributions, and enduring talents that each person brings to a situation. Taken together, this means that through interpretations of experiences and interactions in the social world, each person composes a self-portrait of his or her own strengths and contributions. We posit that the process of composing the reflected best-self-portrait creates a pathway to becoming extraordinary, in that it involves envisioning the self at one's best, and then acting upon this vision to translate possibilities for the extraordinary into reality." (Roberts and Dutton, nd, p.4) Roberts and Dutton state that the reflected best self (RBS) is defined as a "person's cognitive representation of the qualities and characteristics that a person displays when one is at his or her best. Our definition of the RBS shares some features of self-schemas. Self-schemas are defined as "cognitive generalizations about the self in particular domains, derived from past experience, that guide the processing of self-related information contained in the individual's social experiences" (Markus, 1977: 64). Like self-schemas, the RBS is based on past experiences and guides the processing of personally relevant information generated in the social world." (nd, p.6)
The methodology of this self-reflective study involved an email being sent to respondents in this study that sought to gain information that would provide the writer of this work with a deeper insight of their self in this self-reflective study.
III. Study Sample
The respondents in this study include siblings, parents, grandparents, friends of the family, and church community representatives.
IV. Review of Respondent's Statements
Respondents in this study which included family members of the writer note in their statements that the writer of this study takes responsibility for their own actions. As well, the writer's previous employer where the writer was employed part time as a hair stylist also noted this quality in the writer. The writer was also noted for precise planning and a distinctly identified goal in their work. Due to the writer's Middle Eastern cultural background, the writer is noted to have the gift of diversity in their perspective and flexibility in problem-solving initiatives. In addition, it was noted in the responses in this study that the writer seeks ongoing self-improvement and learns from their past mistakes. The writer is noted as being a great listener and an efficient time and resource manager. The writer is further noted to be a great motivator of people. The writer is noted to empower other people toward their goals and to possess positive coaching skills. Truthfulness is noted as one of the strong points of the writer. The writer is noted to have great control of their emotions.
VIII. Analysis of Data
The information garnered during the analysis of the information provided by respondents includes the identification of emergent themes that were found to include the following:
(1) Integrity: Out of the 15 responses in this category the writer of this work was linked to integrity attributes 8 times;
(2) Truthful: Out of the 15 responses in this category the writer of this work was linked to truthfulness attributes 13 times which included the category of honesty.
(3) Prompt: Out of the 15 responses provided in this category of the data gathered, the writer of this work was noted by 12 of the 15 respondents to be extremely prompt when scheduling to meet with others.
(4) Helpful: Out of the 15 responses provided in this category of the data gathered, the writer of this work was noted by 12 of the 15 respondents to be helpful to others.
(5) Critical: The sibling of the writer of this work brought the writer to the realization that much more is needed in the way of positive motivating skills when dealing with the shortcomings of others in life, society and the work settings.
(6) Positive Coaching: The writer of this work was pleased to note that the writer was viewed by one very old friend that the writer had provided great motivation in the life of the respondent through positive means of coaching them towards the goals that they had formerly set.
(7) Empowerment of Others: The writer of this work is noted to be an individual that effectively empowers others towards their goals.
(8) Precision planning and clear goal vision: The writer of this work is noted by respondents in the study to be one capable of precise planning towards a clearly envisioned goal.
(9) Continuous Improvement -- the writer of this work is noted by respondents to be one that admits to their mistakes and to work to correct the mistakes.
(10) Wise Use of Time and Resources -- the writer of this work is noted by respondents to be a wise manager of time and resources.
IX. Use of These Attributes in Future Endeavors
The writer of this work has determined that attributes noted in this study will assist in future endeavors. Specifically, the writer's ability to empower others will assist in the future work of the writer in terms of the ability to motivate others to reach goals and complete tasks. It is reported by 'Entrepreneur' that among the top characteristics of effective leaders is that of 'inspiration' because it is reported, "employees need someone to look up to for direction, guidance and motivation…employees need the boss to inspire them by word or action." (Javitch, 2009, p.1) Javitch reports that even well all is going well "the leader may at times need to step in personally to offer a suggestion or encouragement to ensure that employees perform their jobs in an optimal manner." (2009, p.1)
The writer of this work was noted by respondents in the study to be good at planning and to be a wise user of time and resources. Planning is reported to be important in everything that the organization and its leadership does and involves such as consideration of the tasks and objectives, consideration of the resources including "equipment, knowledge, skills and attitudes" as well as considerations of the alternatives. (Leadership Skills, 2012, p.1) The plan is such that should be written down and then reviewed and it is noted that all of these attributes are needed by those in the role of leadership in the organization. The writer of this work is noted in this study to have these attributes that will enable the writer to influence the performance of the group and the group's individual participants through setting the example and empowering others to assist in execution of the plans, which have been set out for achieving.
The writer of this work is noted by respondents in the study to be vested with integrity. Integrity will enable the writer of this work to lead others because the writer will be respected by others in the organization due to the writer's level of integrity. The writer is also noted by respondents in the study to be an individual who is punctual and this attribute will serve the writer well in future endeavors because the writer will be on time to meetings, on time arriving at work and will be an example that others in the organization can follow successfully. An important attribute of the writer of this work noted by respondents in the study that will serve the writer well in future endeavors is the writer's ability to acknowledge having made a mistake and to strive for continuous and ongoing improvement to the writer's 'reflected best self." Continuous improvement is of great importance in today's business environment, which focuses on Total Quality Management principles. Total Quality Management is a method "by which management and employees can become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices." (Hashmi, 2010, p.1) One of the primary components of TQM is that of 'continuous improvement', which is reported to include attainment, maintenance, and improvement of standards on an ongoing basis. (Hashmi, 2010, paraphrased)
Summary and Conclusion
This self-reflective study in the attempt to conduct a self-reflective study through gaining the…