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In the old days, coaches and managers viewed people as objects, but that view is shifting, in part due to the concepts of Servant-leadership. The central meaning came to Greenleaf after reading Hermann Hesse's short novel Journey to the East; Greenleaf concluded that a great leader first serves others, and "true leadership (Spears 3) emerges from those whose primary motivation is a deep desire to help others." By first serving, then leading, the leader has a hands-on grasp of what the priorities are, and do those being served (whether baseball players or office staffers) become healthier while being served? Do they grow as persons, become smarter and more likely "themselves to become servants?"
Meanwhile, author Dennis Kinlaw's "total quality management" (TQM) concepts focus much attention on something that is vital to all sporting situations and teams - improvement. Teams rarely stay exactly the same; they are either getting worse, or they are getting better. On page 13, Kinlaw insists that for improvement to be effective, it must be continuous. He offers five strategies for improvement; one, "responding to an immediate problem"; two, doing the best to prevent the "occurrence or recurrence of a problem";...
"Improvement can play a major role in the life of teams and organizations only when it becomes continuous," Kinlaw writes (16).
Works Cited
Kinlaw, Dennis. Continuous Improvement and Measurement for Total Quality: A Team-Based
Approach. Homewood, ILL: Pfeiffer & Company, 1992.
Lad, Lawrence J., & Luechauer, David. "On the Path to Servant-Leadership." Insights on Leadership: Service, Stewardship, Spirit, and Servant-Leadership. Ed. Larry Spears. New York: John Wiley & Sons, Inc. 1996. 54-65.
Manning, George. & Curtis, Kent. The Art of Leadership. Boston: McGraw-Hill Irwin. Pages Mehrabian, Albert. Silent Messages. Belmont, California: Wadsworth Publishing Company,
Inc. 1971.
Works Cited
Kinlaw, Dennis. Continuous Improvement and Measurement for Total Quality: A Team-Based
Approach. Homewood, ILL: Pfeiffer & Company, 1992.
Lad, Lawrence J., & Luechauer, David. "On the Path to Servant-Leadership." Insights on Leadership: Service, Stewardship, Spirit, and Servant-Leadership. Ed. Larry Spears. New York: John Wiley & Sons, Inc. 1996. 54-65.
Manning, George. & Curtis, Kent. The Art of Leadership. Boston: McGraw-Hill Irwin. Pages Mehrabian, Albert. Silent Messages. Belmont, California: Wadsworth Publishing Company,
Whether involvement is through full time employment or volunteer service, the challenges of today's fire service demand commitment to training, education, experience and self-development. One's professional development is a journey, not a destination. Remember Patience, persistence and perspiration make an unbeatable combination for success. Napoleon Hill You've achieved success in your field when you don't know whether what you're doing is work or play. James Beatty Works Cited First In, Last Out Review in
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