I need to look clean and manicured. Details are important. I would wear something casual yet stylish. It is important to dress for success, too, since success is part of what I am selling. I cannot look too casual - I must look like I have achieved something in life because of my educational track.
This attitude should also be reflected in non-verbal behaviors. I would focus my nonverbal cues on energy and enthusiasm. I want my audience to be excited about traditional education. Part of what I am presenting in an educational track that will give students power and control over their life, so I need to move in a way that shows those two attributes. Movements should not be too exaggerated, but I cannot be stiff either. Audience sizes will probably range from dozens to hundreds, sufficient that nonverbal cues such as an expressive face and vocal inflections can have significant impact. Elimination of unwanted nonverbal behaviors is just as important as building in desirable behaviors. Unwanted nonverbal behaviors can include perspiration, pauses, tics, stiffness and restlessness. Many of these can be dealt with before the presentation. I must know my material by rote, which requires ample practice. I should feel comfortable with my clothing and my knowledge of the audience. It is important to appear comfortable even if I am not. I should be well-rested, well-groomed and energized. I will also give practice speeches before an audience, so that I can receive feedback about nonverbal behaviors I may not be aware of.
Part of persuading the audience is to engage them - they must listen actively. Encouraging active listening is done several ways. These include making eye contact with the audience, using positive body language, repeating the key phrases, asking rhetorical questions. It also helps to play on the personal rapport you have built with the audience. I will need to flexible enough to incorporate some of that day's or that speech's experiences in the process, to show the audience that I am speaking specifically and directly to them.
It is important, however, that audience interaction be carefully managed. While I do not expect, for example, hostile heckling, the potentiality is something that must be accounted for. The best way to diffuse such a situation would be to engage my quick wit and then proceed with the speech. The heckler cannot be allowed to control the situation. The procedure is slightly more delicate for a questioner who monopolizes the floor. No disrespect can be shown a curious party, so they...
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