Pharmacists, counselors and insurance specialists, too must have these policies in place to take the decision making out of their individual hands and make certain that management, as a whole, has control over what decisions are made. Because of the emotions and morals involved, it is impossible for there to be consistent care across the hospital, if employees are left to their own judgment.
Faith Hospital is also facing a decreasing number of patient visits, which equates to reduced revenue. This decreased revenue, which static fixed costs are spread over, means that per patient costs have risen dramatically. To counter this trend, Faith Community needs to implement a new marketing program. They need to find what the community finds valuable in medical services and change their programs accordingly. Then, advertise how Faith fulfills these community needs.
If birthing centers are a valuable item to the local community then this may be something Faith decides to implement. If the community desires wellness programs such as dietary and exercise clinics...
It is hoped that these new programs will increase Faith Community patient visits, and will help to decrease the per patient visit costs. Once these programs are in place, management must analyze their success to ensure that their benefits are maximized.
Only through clear direction, in the form of policies and procedures can Faith Community hope to combat the barriers to consistent decision making due to the individual morals and belief systems of each employee. Although each employee is making decisions that they feel is best, their lack of consistency across the hospital means that patients are not receiving equal care throughout the hospital. And it is these inconsistencies that are leading Faith Community down the path of destruction.
References
Author, a.A. (Year of publication). Title of work. Location: Publisher.
Kirby, G.R., Goodpaster, J.R., Levine, M. (1999). Critical thinking. Upper Saddle River, NJ: Pearson Custom Publishing.
Case Study: Let it Pour
