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Business - Management
Strategy Implementation
Structure
Southwest Airlines Corporation - http://mba.tuck.dartmouth.edu/pdf/2002-2-0012.pdf
This source explains the organizational structure at Southwest Airlines. This appears to be a very reliable and truthful source with a lot of good information.
Belief Model for the Leadership of Herb Kelleher (Southwest Airlines) - http://mission-coach.co.uk/pages/belief_model_leadership_herb_kelleher.asp
This source takes a look at the CEO of Southwest Airlines. This article breaks down all of the qualities that the CEO has as well as a snapshot of how leadership functions within the organization. This is a good source of valuable information.
Teams and Decision Making in the Strategic Environment - http://www.au.af.mil/au/awc/awcgate/ndu/strat-ldr-dm/pt3ch10.html
This article looks at how Southwest Airlines uses teams in order to carry out the function of the different jobs. It looks at how this type of structure is used to make their employees happy and result in positive outcomes for the company. This is a very valuable resource in order to understand the structure of the company as a whole.
Systems
About Budget Airlines - http://www.ehow.com/about_4830406_budget-airlines.html
This article goes through the things that a budget airline looks at in order to control costs and...
This looks at what goes into a budget for a low cost airline. This has some reference to Southwest Airlines and how they do things. This appears to be a very reliable and trustworthy source.
Customer-Centric Planning Cleared for Takeoff at Southwest Airlines Cargo - http://www.customerthink.com/article/southwest_airlines_cargo_customer_centric_planning
This article looks at how Southwest Airlines uses a consumer centric plan for how they do business. It touches on their sales and marketing plan as well has their performance metrics. It also discusses the key insights that the company uses to ensure success. This is a very valuable source in determining the way the company works.
The Appropriate Number of Measures - http://www.gfoa.org/downloads/PMCommissionIssuePaper7.pdf
This paper looks at how Southwest Airlines evaluates performance measures. Southwest Airlines uses on one measure and that is profit per seat. Southwest Airlines creates an atmosphere of focused flexibility. This appears to be a reliable source of information.
People
Southwest Airlines Corporation - http://mba.tuck.dartmouth.edu/pdf/2002-2-0012.pdf
This article talks about the Southwest Difference. This is how Southwest relies on their employees to make the difference. This answers the question of what are the skills, experience, and knowledge of the company's employees.…
This source talks about the company's values and how they are widely shared accepted by the employees. This identifies the key norms of behavior that they employees carry out. This is a great insight into the employees and their jobs.
The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance - http://www.coachingandmentoring.com/BookReviews/SouthwestAirlinesWay.htm
This source looks at how Southwest Airlines uses conflict to build better relationships. At Southwest, managers are expected to take an active role in resolving cross-functional conflicts. When conflicts arise and are not resolved by the parties themselves, a conflict resolutions process is used. This is a great source in order to understand what goes on behind the scenes at the airline.
Strategy Implementation at Kraft Foods Strategy Implementation at Krafts Foods This paper presents an analysis of the strategy implementation at Kraft Foods by analyzing different internal processes and systems which can impact the strategy implementation process in a positive or negative way. It includes an analysis of the people, processes, systems, and culture at Kraft Foods and evaluates their contributions, impacts, and strategic fit with its mission, strategy, and corporate principles. This paper
Control systems are more difficult to discern, especially in relatively private organizations. Ideally, the best source would be personal interviews with managers or staff. In lieu of that, inference is the best option. As noted, literature can help to understand the types of mechanisms used in different types of companies, although such inferences could lead to wildly inaccurate conclusions. Insights can be gained from seemingly random websites like Novelguide.com, for some
Com/article/144053-the-j-m-smucker-company-f4q09-qtr-end-04-30-09-earnings-call-transcript Occasionally, a firm will appear in the business media specifically for successes or failures in certain areas. Smuckers, for example, received an extensive write-up about their human resources practices and the ways in which they develop competitive advantages through human resources in Fortune Magazine when they were named the #1 company to work for in America in 2004. These sources can contain excellent information not normally available to members of
Business - Management Strategy Implementation Southwest Airlines is the nation's low fair, high customer satisfaction airline. It mainly serves short haul cities, offering single class air transportation, which aims for the business commuter as well as leisure travelers. "The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit" (About Southwest, 2010). Southwest's mission statement expresses its
Successful Business Strategy Implementing a business strategy correctly can be a vital component for success. There are several steps that should be considered prior to developing and implementation of the business strategy plan. The purpose of this paper is to outline the steps necessary to effectively implement a business strategy. An effective business strategy can literally make or break a business. Business strategies that are implemented correctly and adopted by the
Coca-Cola: Strategy Implementation The Coca-Cola Company's organization is a double-edged sword. The Company's structure is one of global decentralization in which the Company manufactures and sells concentrates, bases and syrups, owns the brands and conducts marketing initiatives, while its global "partners" manufacture, package, merchandise and distribute the final products. This business model involves a "tall hierarchy" of at least 5 levels in which daily operations are apparently left to lower levels