Verified Document

Addressing Turnover Among RNs At The Surgery Unit Case Study

Norris Case Analysis

Section 1 Introduction to the Organization

Barbara Norris was the new nurse manager at the General Surgery Unit (GSU) of Eastern Massachusetts Medical Center (EMMC).

She oversaw a unit of 33 staff, including 25 RNs and 8 patient care assistants (PCAs).

However, in just six months she had lost 5 RNs.

The EMMC needed to keep costs down and Norris needed to find a way to succeed given limited resources.

However, the previous nurse manager had done a poor job of record keeping and leadership and multiple issues needed to be addressed (Groysberg et al., 2009).

Section 2 Leadership Problems/Issues Facing the Organization

The GSU had a history of poor performance, with high staff turnover and low morale.

There was a lack of trust between the nursing staff and the previous nurse manager, resulting in poor https://www.paperdue.com/essay/addressing-turnover-rns-surgery-unit-case-study-2178260

Copy Bibliography Citation

Related Documents

Patient Care and the Nursing Profession From
Words: 775 Length: 2 Document Type: Application Essay

Patient Care and the Nursing Profession From January of 2012 until the present day, I have worked as an LPN. During that time, I have been in pediatric homecare, where I monitored and cared for children on ventilators and with tracheotomies. My experience also includes hospice care for people of all ages, from children to the elderly. Doing this type of work has greatly influenced my career and the decision to

Patient Care and the Affordable Care Act
Words: 1349 Length: 4 Document Type: Essay

Evidence Based Practice University of Illinois Evidence Based Medicine Resources: Lessons Learned From the search resources I learned that in evidence based medicine, patient values comprising of their unique concerns, preferences, and expectations introduced to the clinical encounter ought to be integrated in determining the ideal care for patient. This integration will guarantee that the individual patient’s clinical state, the clinical setting and best patient outcome prevail in ideal decisions on optimal

Patient Care and Nursing
Words: 1458 Length: 4 Document Type:

Growth in the Practice of Nursing and Patient Care Delivery Models The practice of nursing is expected to continue growing and changing given the reform initiatives that are taking place in the healthcare system. Some of the factors that are contributing to these changes and growth in nursing practice include the restructuring of healthcare delivery system, increased healthcare costs, increase in demand for nurses, nursing shortage, and increase in the patient

Nursing Staff and Nurse
Words: 1817 Length: 5 Document Type: Article Review

Nurse-headed telephone triage has increasingly been employed for managing physician consultation demands in British general practice. Prior research works are vague when it comes to delineating the association between nurse triage call results and practical clinical experience. A majority of studies are restricted to scrutinizing out-of-hours nurse phone triage. This particular study has been performed within the framework of current knowledge, thereby contributing a solution angle highly relevant to the

Nursing Staff and Communication
Words: 1460 Length: 4 Document Type: Research Paper

patient satisfaction with the care provided by nursing staff and physicians, as well as how satisfaction can be improved through better communication among physicians and nurses, and with their patients. It will, in particular, deal with a nursing student's own clinical experience with patients and their perception of healthcare provider-patient communication. In addition, the paper will examine the student's project which considered the strategy of updating white boards in

Nursing Staff Need Education on Motivational Intervention to Teach...
Words: 1967 Length: 7 Document Type: Research Paper

Readmission of Bipolar Patients and Lack of Education among Healthcare Providers: Nursing Staff Need Education on Motivational Intervention to Teach Patients How to Prevent ReadmissionBackground and PurposeThe readmission rate for bipolar patients ranges from 40% to 50% within a year of being discharged from the hospital. Various factors influence the readmission rate of schizophrenia and depression patients. Therefore, multiple interventions (models and methods for quality improvement) have been developed to

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now