Apple Inc.'s innovative culture and organizational competencies

Organization's Innovative Culture (Apple Inc.)

Achievement of success for any company is attained by the level of innovative products and services it produces. This is achieved by relentless investment in the research and development department. Innovation increases the number of customers and also the loyalty of the customers. Apple Company is well renowned for its innovation and continuous unveiling of innovative products and services.

Organization

Different from majority of the other organizations and companies, Apple Inc. does not have a published vision statement. However, the organization's vision statement is conveyed to the public by its leaders. This is completely dissimilar from any other company. However, this can be deemed to be radical and avant-garde, meaning that the vision of the company is changing at all times which might be perceived as a significant aspect as the global technological world today keeps changing. The mission statement of Apple Inc. states that "Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad" (Apple Inc. website). The business strategies of the company are indeed aligned to the mission of the company. This can be seen by the constant innovation of products almost every year. For instance, Apple recently unveiled its latest smartphone iPhone 5S and is in the preparation of unveiling iPhone 6 in the forthcoming. The company has also involved itself with iCloud, which is yet another innovative product (Zylla-Woellner, 2010).

Resource and Competencies

The main organizational competency of Apple Inc. is an experienced set of management who steer the organization to success. The decision-making authority is centralized around the executive team which helps in the designing of the products of the team and the decision making of the company. The company has a central executive committee which has great cooperation and works tirelessly in the designing of the products of the company and makes the major decisions that are needed for the company (O'Grady, 2009). The decision-making authority is centralized around the executive team which helps in the designing of the products of the team and the decision making of the company. The company is organized on the basis of projects and also geography. For example, it can be structured to be an iPhone marketing project in India. Innovation and an experienced top level management are the core competencies of the company. These two help in the creation and designing of the software and hardware of the company which are the main driving forces of Apple Inc. The level of innovation from Apple is distinct from any other companies as their products stand out from the rest. For example, iPod and iTunes are products from Apple which have not been able to be replicated (Sadler, 1996). Forces such as top level management, innovation and global positioning are factors which are of great significance for Apple in the current moment (Arneson, 2011).

Metrics and Incentives

Realizing that innovations solely could not enable the company to prosper at all times. Owing to the progression and advancement in technology, there have been similar products and great competition from other companies such as Samsung. Therefore, Apple Inc. had the incentive of going a step further to ensure that it maintains its loyal consumer base. Apple Inc. goes ahead to an extent of providing after sales-service to its customers. This is done so by the provision and assistance offered to clients in the Apple store support in person and also through the internet and the Genius Bar as well. The company also offers repairs for the products which is included in the warranty. By creating new and advanced technical products, Apple has created a solid customer base. The company has also done a good job by creating better and more efficient software through their updates (Zylla-Woellner, 2010). This has enabled the company to maintain its consumer base and still generate great revenues.