Apple Case
Apple represents the business of the future - a business that provides solutions to problems a customer may not even know they possess. Apple has shown how to be first in the market with devices, content and communications and has changed life, as we know it with each product introduction. From the early days of the Macintosh computer to the present day Mac Book Pro, iPhone G4 and the iPad, Apple has differentiated itself from Microsoft and is now in the data access, generation, portability and sharing business rather than just software and hardware.This paper will update the case of Apple-Merging Technology, Business, and Entertainment" and examine the strategies used by Apple and their impact on information system managers.
Case Update
The iPod was launched in October, 2001, since that time Apple has launched multiple variations of the iPod including the most recent iPod 4th Generation, iPod Nano 6th Generation, iPod Shuffle 4th Generations, multiple upgrades to its' iTunes software and store, and in 2010 Apple released the iPhone G4 and the iPad. Each product improvements and new products has provided solutions for access and storage of digital content: music (downloads and copies from CDs), news (print and broadcast), movies (downloads and user generated), photography, books and magazines (audio and text versions) and user generated conversations. Additionally, all of Apple's products allow the user to have information portability, information creation, information search, information sharing and digital commerce. Incredibly, all this can fit into the pocket of a pair of jeans.
Lessons Learned
Apple foresaw the beauty of digital data; no matter what the original format of the information, it could all be turned into a digital format and Apple...
As mentioned in the case, Apple has mastered four important business growth strategies: focus on a solution rather than a gadget, wisely choose between making, buying or partnering for technology innovations and capabilities that may already exist or are beyond the company's current skill set, turn problems into opportunities and get the product into the market as quickly as possible.
Apple, generally thought of as a consumer electronics manufacturer, is really a change agent, which creates a digital lifestyle. What is the difference? A consumer electronic manufacturer creates tangible products, which may or may not; provide access to a service or information, such as a satellite radio. A lifestyle creator thinks beyond the device. In Apple's case, they thought about how the device can change the lives of consumers, businesses and industries. Rather than just creating an updated Sony Walkman, Apple's designed a solution for obtaining, managing, storing, transporting and sharing all forms of data.
In order to meet the challenge of creating a lifestyle rather than a product, Apple needed to design a solution. The device, be it an iPod, iPhone, iPad or a Mac Book, was considered only a means to an end, with the end being a full spectrum of data usage. The following lessons can be learned from Apple's success:
Create a solution rather than a device
By considering the device as only a means to the end, Apple thought about how the consumer would use digital data. How would the data be obtained? Answer: create an online store from which a person can choose, purchase and download a song, a book, a movie or a pod cast. How would the consumer manage their data?…
