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Communicating in the Virtual Workplace: Analyzing Messages
Effective communication is crucial to the success of any organization. It plays a significant role in the planning and control of organizational resources, and is, therefore, essential for the realization of organizational goals. Effective tools of communication are, in that regard, a fundamental employee attribute and a critical business tool. The 'seven CS of business communication'- completeness, conciseness, consideration, concreteness, clarity, courteousness, and correctness - are used to show the features of effective business messages (Daw, 2006). The use of these attributes in communication ensures that employees become effective communicators, with the ability to effectively select the content of their messages, and the environment that best suits a message's purpose, and recipient (Daw, 2006).
An Analysis of Sample Business Messages
The communication process provides a framework for the realization of effective communication (Sanchez, n.d.). Through the communication process, the sender, and the receiver of a message are able to share a common meaning (Daw, 2006). It is only then, that effective communication is said to have taken place.
The Communication Process
The process of communication comprises of four major elements; encoding, the environment, decoding and feedback (Sanchez, n.d.). There are two additional factors in the communication process; the sender and receiver of a message. The sender is the source of a message, and marks the beginning...
Only the company employees receive the message, and use their own means to communicate the same to other stakeholders, such as potential mail senders.
Technology and Medium
The message is relayed through e-mail. The sender encodes the message, translating it into a form he/she believes the receiver best understands. Encoding takes into consideration factors such as organizational culture, perceptions, skill, knowledge, etc. It is a company policy that messages intended for the company employees only, are sent to their work e-mails. This essentially explains why the sender of…
References
Daw, J. (2006). Cause Marketing for Non-Profits: Partner for Purpose, Passion and Profits (AFP Fund Development Series). Hoboken, NJ: John Wiley & Sons.
Lee, D. (2014). Developing Effective Communications. University of Missouri. Retrieved from http://extension.missouri.edu/p/CM109
Sanchez, N. (n.d.). Communication Process. New Jersey Institute of Technology. Retrieved from http://web.njit.edu/~lipuma/352comproc/comproc.htm
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