Riordan and Shore showed that in diverse organizations, employees are less considered to be committed or view that they are prone to grow in the organization. (Pitts; Jarry, 2005)
With this contextual understanding we could have a comprehension of the 'Social Identification and Categorization Theory'. The social identification theory shows that people involve in several social comparisons to others on the basis of ethnicity, gender, religion, and socio-economic standing, amongst others. Empirical research has indicated that people mostly accord negative features to members of the out-group due to this process, understanding the out-group to be consisting of persons who are less honest, faithful, and cooperative or being intelligent. The procedures of categorization mostly include physical traits like ethnicity, gender, as well as age. Concerning that membership within the out-group is considered as a deficiency, this categorization mostly lead to persons assuming those from varied ethnicity as being essentially worse than what they actually are or at the very minimum, being unreliable. Social identification and categorization theory, further presumes that persons typecast and arrive at judgments in a quick manner regarding those who are from other groups. In a diverse organization, there are several out groups compared to in groups, a process that is considered to lead to increased difficulties with regard to communication, trust as well as cooperation. Thus, work procedures would be made much more problematic, thereby resulting in the final product ideology or remedies to be weaker. This theory ultimately recommends a negative linkage between diversity and organizational attitude. (Pitts; Jarry, 2005)
Now with regard to 'similarity/attraction theory' we can understand that the theory states that individuals having same backgrounds might consider that they have much more in common when compared to each other than when compared to others from varied backgrounds, making it more possible for them to function jointly and cooperate towards creating a product or resolving an issue. Studies have indicated that in a circumstance wherein a person has the scope to interact with one of several varied individuals, he or she is considered to choose a person who is found to be similar. That one is considered to be most attached to those with similar or same attributes shows a clear forecast for the link between diversity and organizational behavior. Early studies applying the similarity/attraction terms revealed that dissimilarity give rise to deficiency of attraction to others that fostered itself via reduced communication, distortion of message and communication problems. Like the social identification and categorization theory, similarity/attraction study would forecast that increased levels of diversity are considered giving rise to defective work processes. Such defective work process, would contrarily give rise to low performance. (Pitts; Jarry, 2005)
Even though there have been studies and theories showing a negative relationship between diversity and organizational performance, there have been studies and theories which show a positive link. The 'Information & Decision-Making theory' is one such theory. The 'Information & Decision-Making theory' is based on the concept that the composition of the organization would influence the manner in which the group refines information, communicates and formulates decisions. The studies on information as well as decision-making in organizations reveal that, for these couple of particular operations, the defective procedures that come from high degree of heterogeneity are surpassed by advantages achieved by more creativity, a greater amount of ideas and a larger reservoir of information. Research has revealed that even in circumstances where diversity has an apparent adverse influence on work processes, the enhancement in information accessible to the group that evolves from diversity is sufficient for counteracting the process difficulties. The idea that diversity brings about a plethora of new opportunities to the table, enabling an organization to be more successful, has been the base for several claims that differentiation is a source of strength and resource for the organizations. Diversity is most possible to entail positive outcomes when the responsibility is to resolve a complicated issue, create a group of productive ideas or innovations, or create a new product. In such cases, the additional information and perspectives that are evident, the more likely the group would be to arrive at a maximum remedy. (Pitts; Jarry, 2005)
Research analyses indicating a positive link have evolved from both laboratory as well as field experiments. To illustrate, Watson and others generated 36 groups of students in a management course and told them to involve in a series of various case studies. The categories...
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