1. Argue for or against the articles tips on email etiquette being helpful.
I agree with a number of the tips provided in the article related to email etiquette. Of particular importance is the tone of an email. The author notes that tone can often be misinterpreted due the lack of personal interface on an email. As a result, a email message can often be misinterpreted as anger or insensitive which is completely different than it intended purpose. This could potentially strain the relationship with the client or internal employee.
Likewise, I agree with the authors point related to cultural sensitivity when reading or replying to emails. Globalization is now becoming much more pronounced. As result, companies, employees, and customers are becoming much more interconnected. It is therefore important to understand and be sensitive to different expressions in email. Culture differences, particularly in writing form, can result in
…individual, thus providing a much more positive experience.
Likewise, many of my peers and counterparts have very diverse backgrounds. As a result, it is important to remain culturally aware of certain elements within email, and if necessary cater them to the intended audience in a professional manner. This element will only become more important in the future as countries, economies, and industries become much more integrated within society. Having sensitivity towards certain cultural topics within email also establishes a much more beneficial relationship with email recipients. I intend to leverage these learnings to better communicate and ultimately become much more effective as…
