¶ … Emotions, Attitudes, and Job Satisfaction Emotional intelligence refers to the field of knowledge that portrays an individual's or an organization's ability to demonstrate concern, understanding and care for other people's emotions. It applies to both business interactions and individual interactions (Goleman, 2012). There is serious need to understand the psychology of those we deal with and how we can match with ours. A good emotional intelligence comes with an individual or an organization understanding itself and understanding the other people that they are in a relationship together. This paper discusses Trader Joe Company's emotional intelligence and its effects on business endeavors. The study focuses on the benefits of having an appropriate emotional intelligence program in the overall course of the business.

Organizational behavior models and productivity

Organizational behavior models postulate the need to have a good business relationship with clients and other individuals related to the business in one way or other entities related in terms of business. One aspect of organizational behavior catered for under emotional intelligence is the basic understanding of own strength, weaknesses and emotional advantages that one has. For instance, in decision-making, patience and foresight are two qualities that need to be there. They are all useful in maintaining a good relationship and in making sound decisions (Arnold, 2010). Presence...

Trader Joe Company management has understood this fact and is always employing the best emotional intelligence practices in their relationship with their partners. Through comparative analysis, it has been seen that the appropriate manipulation of emotional intelligence brings about much more productivity in a business. Since it is a part of good public relations, it will help the overall agenda of reaching out and pleasing the customers and other external stakeholders. From the case study of Trader Joe Company, there is a clear testimony that with its deliberate efforts to apply emotional intelligence, it has been able to perform better than the competitors in the industry have (Luthans, 2011).
Impacts of individual differences and personality traits

Individual differences affect the way people in a company relate. Temperaments influence a person's traits. By extension, they will affect how he or she relates to the rest of the people at work. Employers, for instance, need to be in a position to understand their juniors' psychology if they are to administer them well. It pays a lot to have a good understanding of the psychological limits of the people around us. Other aspects of psychological treatments that managers need to employ are to ensure that they allow the juniors to express themselves freely at all times. This enables them to assess their psychological needs that…