Enhancing Employee Performance by Satisfying Employee's Emotional Needs

¶ … Emotions, Attitudes, and Job Satisfaction Emotional intelligence refers to the field of knowledge that portrays an individual's or an organization's ability to demonstrate concern, understanding and care for other people's emotions. It applies to both business interactions and individual interactions (Goleman, 2012). There is serious need to understand the psychology of those we deal with and how we can match with ours. A good emotional intelligence comes with an individual or an organization understanding itself and understanding the other people that they are in a relationship together.

This paper discusses Trader Joe Company's emotional intelligence and its effects on business endeavors. The study focuses on the benefits of having an appropriate emotional intelligence program in the overall course of the business. Organizational behavior models and productivity Organizational behavior models postulate the need to have a good business relationship with clients and other individuals related to the business in one way or other entities related in terms of business.

One aspect of organizational behavior catered for under emotional intelligence is the basic understanding of own strength, weaknesses and emotional advantages that one has. For instance, in decision-making, patience and foresight are two qualities that need to be there. They are all useful in maintaining a good relationship and in making sound decisions (Arnold, 2010). Presence or absence of them will determine whether an organization will thrive or not.

Trader Joe Company management has understood this fact and is always employing the best emotional intelligence practices in their relationship with their partners. Through comparative analysis, it has been seen that the appropriate manipulation of emotional intelligence brings about much more productivity in a business. Since it is a part of good public relations, it will help the overall agenda of reaching out and pleasing the customers and other external stakeholders.

From the case study of Trader Joe Company, there is a clear testimony that with its deliberate efforts to apply emotional intelligence, it has been able to perform better than the competitors in the industry have (Luthans, 2011). Impacts of individual differences and personality traits Individual differences affect the way people in a company relate. Temperaments influence a person's traits. By extension, they will affect how he or she relates to the rest of the people at work.

Employers, for instance, need to be in a position to understand their juniors' psychology if they are to administer them well. It pays a lot to have a good understanding of the psychological limits of the people around us. Other aspects of psychological treatments that managers need to employ are to ensure that they allow the juniors to express themselves freely at all times. This enables them to assess their psychological needs that must be satisfied and valued (Arnold, 2010).

Organizational behavior Organizational behavior is the study of human behavior in organizational settings. It is the endeavor to understand how people relate together in an organized system such as the workplace (Luthans, 2011). This study is beneficial especially for the managers since it gives them the chance to understand what the junior employees need at the workplace. The management at Trader Joe has made it a point for them to research and understand the psychology of the employees that they have.

The ownership of the company always emphasizes on a manager's background understanding of work psychology and group dynamics when hiring new managers. Knowledge relating to organizational behavior helps the managers to formulate policies that are appropriate to every managerial situation that is. Managers are better placed if they can learn the psychological needs of their juniors. In the case of Trader Joe Company, it is evident that managerial duties involve the psychological management of the situations in the workplace (Luthans, 2011).

Use of management processes in controlling employees The Trader Joe's company managers in developing their employees best, use the four main management processes like planning, controlling, leading, and organizing. The managers exercise their mandate by leading the employees to the required level of performance. This is done through mentorship training as well as through direct administrative domineering of the subjects. Managers also control the working schedule so that the time spent by employees at the workplace is sufficient and promoting skill development (Fina, 2011).

They also control the quality of the employees' services while at work. This makes them more competent in their fields of specialization. The managers also organize for other forums and sessions that will expose the employees to better experiences. Managing relationships effectively One way that leaders can manage relationships by first ensuring that, they understand.