Planning and Design Analysis Grid
Ethnographic Research of Patient Care
Deitrick L; Bokovoy J; Stern G; and Panik A. (2006) Dance of the call bells: using ethnography to evaluate patient satisfaction with quality of care. Journal of Nursing Care Quality, 21(4): 316-24. Retreived http://bluescrubbrigade.wikispaces.com/file/view/Dance+of+the+Call+Bells.pdf
Is the research Qualitative or Quantitative?
The research study is qualitative and uses ethnographic methodologies.
Ethnographic methods can provide insights into patients' perceptions of quality of care.
The study examined problems related to answering patient call lights on an inpatient unit in the hospital. The call bell problem was perceived to have three different components: Answering the call bell, communicating the patient's request, and following through with the request.
Purpose:
The purpose of the research was to understand the perceptions of nursing staff and patients with respect to the use of the nurse call bells as it reflects on patient care.
Hypothesis/aims:
Since this was an ethnographic study, hypotheses are not used in the manner they are used in positivist research. The aim of the study was to probe for insights into the perceptions patients hold regarding their quality of care.
Independent...
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